Action: During the 2022 reporting year, we created and filled a Sliding Fee Discount Coordinator position for the primary purpose of ensuring completeness and processing accuracy of Sliding Fee Discount Program applications. This staff person meets with a majority of patient applicants to discuss the Program features and process steps as well as to assist in collection of supporting documentation and completion of the application itself. In addition, this staff member provides both scheduled and ad hoc training to other staff on the Program and audits those applications and practice management inputs completed by others. The performance and results of this employee has been excellent; however, the position was not filled with role responsibility until after the reported finding which occurred in 2022. There were no reported findings on selected samples processed in the second half of 2022 and subsequent to when the position took over responsibility for the Sliding fee Discount Program and we are confident the risk of future findings has been minimized. Anticipated Date of Completion: Completed Responsible Party: Steve Bevans, CFO and Ryan Willoughby, Sliding Fee Discount Coordinator