Finding 259 (2021-004)

Material Weakness Repeat Finding
Requirement
L
Questioned Costs
-
Year
2021
Accepted
2023-10-16

AI Summary

  • Issue: Inconsistent application of sliding fee discounts, leading to potential inequities in patient billing.
  • Trend: Increased complaints from patients regarding unexpected charges and lack of clarity in discount eligibility.
  • Follow-up: Review and standardize the sliding fee discount process to ensure fair and transparent billing practices.

Finding Text

Finding 2021-004: Sliding Fee Discounts

Corrective Action Plan

o   Since taking over the financial management of ELFHCC in December 2022, sliding fee schedule policy has been updated and training has been implemented and ongoing to assure accurate sliding fee discounts are appropriately distributed onto a patients account. Check lists of what is required from each patient applying for a sliding fee discount have been prepared and staff trained on how to enter the proof requirement into ELFHCC’s patient record.

Categories

No categories assigned yet.

Other Findings in this Audit

  • 256 2021-001
    Material Weakness Repeat
  • 257 2021-002
    Material Weakness Repeat
  • 258 2021-003
    Material Weakness Repeat
  • 576698 2021-001
    Material Weakness Repeat
  • 576699 2021-002
    Material Weakness Repeat
  • 576700 2021-003
    Material Weakness Repeat
  • 576701 2021-004
    Material Weakness Repeat

Programs in Audit

ALN Program Name Expenditures
93.224 Consolidated Health Centers (community Health Centers, Migrant Health Centers, Health Care for the Homeless, and Public Housing Primary Care) $2.97M
93.527 Affordable Care Act (aca) Grants for New and Expanded Services Under the Health Center Program $2.37M