Finding 20214 (2022-001)

Significant Deficiency
Requirement
E
Questioned Costs
-
Year
2022
Accepted
2023-05-24
Audit: 19675
Organization: The Women's Home (TX)
Auditor: Doeren Mayhew

AI Summary

  • Core Issue: There is a significant deficiency in internal controls, leading to potential eligibility issues for the Emergency Rental Assistance Program.
  • Impacted Requirements: Effective documentation is necessary to ensure that only eligible individuals receive assistance, which was not met for 10 participants in our sample.
  • Recommended Follow-Up: Develop a robust review process for Intake Forms, enhance staff training, and implement regular audits to ensure compliance and proper documentation.

Finding Text

Finding 2022-001 - Significant Deficiency in Internal Control over Compliance Federal Program: Assistance Listing Number 21.023, Emergency Rental Assistance Program, Federal Award Identification Number 20220000044, U.S. Department of Treasury, Passed through Texas Department of Housing and Community Affairs Criteria: The entity must establish and maintain effective internal control to provide reasonable assurance that only eligible individuals receive assistance or services under the federal award program. Condition: We selected a sample of 40 participants out of 395 for testing and noted the following: - Documentation to support nonduplication of benefits was lacking for 9 participants at the time the Intake Form was reviewed and signed by the organization?s staff. Additional information has been provided to the auditor to support that no duplication of benefits occurred for these 9 individuals. - For 1 participant, proper documentation regarding eligibility was obtained at time of intake; however, the Intake Form was not signed by the organization?s staff. Cause: Appears to be the result of the transitioning of personnel and insufficient training. Potential Effect: Lack of proper documentation could lead to ineligible individuals receiving benefits. Questioned Costs: None Recommendation: We recommend that a process be developed to ensure proper review of the Intake Form by the organization?s staff and that when questions are unanswered, additional information be obtained and maintained with the Intake Form. Views of Responsible Officials: The issue was caused by an oversight on our part compounded by personnel transitioning and training issues. To improve the internal controls and provide for adequate documentation, we will (1) modify the intake checklist to include the TDHCA - Housing Stability Services Program Intake Form, (2) new staff will be trained on completion of intake paperwork as part of their orientation process, (3) regular chart audits will be conducted to review and re-certify as necessary, (4) copies of the completed TDHCA - Housing Stability Services Program Intake Form will be submitted monthly to the Grant Compliance Specialist to review prior to monthly report submission, and (5) a compliance team will meet with the program team twice a year to provide updates on compliance requirements.

Corrective Action Plan

Dear Cognizant or Oversight Agency for Audit: The Women's Home respectfully submits the following corrective action plan for the year ended December 31, 2022. Name and address of independent public accounting firm: Doeren Mayhew, 2600 North Loop West, Suite 600, Houston, TX 77092. The finding discussed below from the Schedule of Findings and Questioned Costs (the schedule) for the year ended December 31, 2022, is numbered consistently with the number assigned in the schedule. Federal Award Finding 2022-001. Corrective Action Plan: The initial chart creation checklist will be modified to include the TDHCA-Housing Stability Services Program Intake Form; TDHCA-Housing Stability Services Program Intake Form will be added to the intake paperwork packets to be completed upon client entry into the program; New staff will be trained on completion of intake paperwork including TDHCA-Housing Stability Services Program Intake Form as part of their orientation process; Regular chart audits will be conducted to review all documents and re-certify as necessary; A copy of each completed TDHCA-Housing Stability Services Program Intake Form will be submitted monthly to the Grant Compliance Specialist to review prior to monthly report submission to the state; Grant Compliance Specialist will send the Program Managers a list of clients in need of re-certification monthly; Compliance team to meet with program team twice a year to provide updates on compliance requirements. Corrective Action Steps Taken: The program team has received training on completion of the TDHCA-Housing Stability Services Program Intake Form; The program team has completed an audit of all open charts and are in the process of certifying or re-certifying all open clients to ensure compliance. Contact Person Responsible for Corrective Action: Ms. Anna Coffey, Chief Executive Officer. Anticipated Completion Date: It is expected that all processes listed above will be implemented by May 31, 2023. Many processes are ongoing and will be conducted throughout the length of grant. Respectfully submitted, Ms. Anna Coffey, Chief Executive Officer

Categories

Eligibility Internal Control / Segregation of Duties Significant Deficiency

Other Findings in this Audit

  • 596656 2022-001
    Significant Deficiency

Programs in Audit

ALN Program Name Expenditures
21.023 Emergency Rental Assistance Program $798,555
14.218 Community Development Block Grants/entitlement Grants $463,734
14.228 Community Development Block Grants/state's Program and Non-Entitlement Grants in Hawaii $207,524
97.024 Emergency Food and Shelter National Board Program $95,794
93.959 Block Grants for Prevention and Treatment of Substance Abuse $37,043
14.267 Continuum of Care Program $8,475