Finding 1238603 (2025-001)

Material Weakness Repeat Finding
Requirement
E
Questioned Costs
-
Year
2025
Accepted
2026-09-30
Audit: 413479
Organization: Ramsey County (MN)

AI Summary

  • Core Issue: Inadequate documentation and data entry in MAXIS led to eligibility determination errors for TANF benefits.
  • Impacted Requirements: Compliance with federal regulations and state statutes regarding eligibility documentation and internal controls is not being met.
  • Recommended Follow-Up: Ramsey County should enhance procedures for documentation verification and consider additional training for staff to ensure accurate data entry and timely follow-up.

Finding Text

2025-001 Eligibility-MAXIS Prior Year Finding Number: 2024-003 Year of Finding Origination: 2024 Type of Finding: Internal Control Over Compliance and Compliance Severity of Deficiency: Material Weakness and Modified Opinion Federal Agency: U.S. Department of Health and Human Services Program: 93.558 Temporary Assistance for Needy Families Award Number and Year: 2501MNTANF; 2025 Pass-Through Agency: Minnesota Department of Human Services Criteria: Title 2 U.S. Code of Federal Regulations § 200.303 states that the auditee must establish, document, and maintain effective internal control over the federal award that provides reasonable assurance that the auditee is managing the federal award in compliance with federal statutes, regulations, and the terms and conditions of the federal award. Title 42 United States Code § 602(a)(1)(B)(iii) requires each state to create a written document that shall set forth the objective criteria for the delivery of benefits and the determination of eligibility. The Minnesota Department of Human Services’ State Plan for Temporary Assistance for Needy Families (TANF) and Minn. Stat. § 142G.10, subd. 1 establish the general eligibility requirements for TANF benefits. Condition: The Minnesota Department of Human Services maintains the computer system, MAXIS, which is used by Ramsey County to support the eligibility determination process. In the recipient files reviewed for eligibility, not all documentation was available, updated, or input correctly to support recipient eligibility. The following exceptions were noted in the sample of 40 MAXIS recipient files tested: • One recipient file in which the relationship between the minor child and the parent or other caretaker relative was not documented; • Six recipients’ files in which the applicant did not complete required questions on the application; • One recipient file in which the income in MAXIS did not agree with the supporting documentation on file; • One recipient file in which the amount of rent for a housing subsidy did not match supporting documentation on file; • One recipient file in which the housing subsidy in MAXIS did not have supporting documentation on file; and • One recipient file in which the number of months on TANF exceeded 60 months with no exceptions to extend past the 60-month limit. Questioned Costs: Not applicable. The County administers the program, but the State of Minnesota pays benefits to recipients in this program. Context: The State of Minnesota and the County split the eligibility determination process. Pursuant to Minnesota statutes, Ramsey County performs the “intake function” needed for this program, while the State maintains the MAXIS system, which supports the eligibility determination process. Recipients receive benefit payments from the State. The population of eligible recipients was 3,982 for Temporary Assistance for Needy Families in 2025; the sample size was 40 recipients. The sample size was based on guidance from Chapter 11 of the AICPA Audit Guide, Government Auditing Standards and Single Audits. Effect: The improper input or updating of information in MAXIS and lack of verification or follow-up of eligibility determining factors increase the risk that program recipients will receive benefits when they are not eligible. Cause: Program personnel entering recipient data into MAXIS did not ensure all required information was input correctly, supported, and retained. Recommendation: We recommend Ramsey County implement additional procedures to provide reasonable assurance that all documentation needed to support eligibility determinations exists, the program personnel properly input or update the documentation in MAXIS, and the program personnel follow up on issues in a timely manner. In addition, Ramsey County should consider providing further training to program personnel. View of Responsible Official: Concur

Corrective Action Plan

Finding Number: 2025-001 Finding Title: Eligibility-MAXIS Program: 93.558 Temporary Assistance for Needy Families Name of Contact Person Responsible for Corrective Action: Melody Santana-Marty – Controller Community Services and Supports Corrective Action Planned: Internal quality control review checklists, specific to each program area, will be reviewed and updated, and additional controls will be developed to ensure that required documentation is obtained and maintained. Department-wide communication to staff regarding the importance of complete and adequate supporting documentation in the case file prior to case approval has been implemented and will continue on an ongoing basis. This communication will include guidance on how to determine whether supporting documentation is sufficient, along with examples of acceptable documentation. At a minimum, required documentation will include: • Documentation verifying client eligibility for the key eligibility-determining factors. • Evidence of the verification process recorded in MAXIS. Supervisors will continue to conduct periodic reviews of case files to ensure that all required documentation is on file. In addition, supervisors will review the audited cases to look for any trends in errors with specific staff. Anticipated Completion Date: December 31, 2026

Categories

Eligibility Material Weakness Internal Control / Segregation of Duties

Other Findings in this Audit

  • 1238602 2025-004
    Material Weakness Repeat
  • 1238604 2025-002
    Material Weakness Repeat
  • 1238605 2025-003
    Material Weakness Repeat

Programs in Audit

ALN Program Name Expenditures
20.205 HIGHWAY PLANNING AND CONSTRUCTION $10.76M
10.557 WIC SPECIAL SUPPLEMENTAL NUTRITION PROGRAM FOR WOMEN, INFANTS, AND CHILDREN $5.04M
93.667 SOCIAL SERVICES BLOCK GRANT $3.41M
93.870 MATERNAL, INFANT AND EARLY CHILDHOOD HOME VISITING GRANT $2.96M
21.027 COVID-19 - CORONAVIRUS STATE AND LOCAL FISCAL RECOVERY FUNDS $2.94M
93.658 FOSTER CARE TITLE IV-E $2.85M
10.561 STATE ADMINISTRATIVE MATCHING GRANTS FOR THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM $2.24M
16.710 PUBLIC SAFETY PARTNERSHIP AND COMMUNITY POLICING GRANTS $2.23M
14.239 HOME INVESTMENT PARTNERSHIPS PROGRAM $1.98M
93.575 CHILD CARE AND DEVELOPMENT BLOCK GRANT $1.87M
93.959 BLOCK GRANTS FOR PREVENTION AND TREATMENT OF SUBSTANCE ABUSE $1.38M
93.104 COMPREHENSIVE COMMUNITY MENTAL HEALTH SERVICES FOR CHILDREN WITH SERIOUS EMOTIONAL DISTURBANCES (SED) $1.04M
93.558 TEMPORARY ASSISTANCE FOR NEEDY FAMILIES $981,873
14.267 CONTINUUM OF CARE PROGRAM $755,579
93.994 MATERNAL AND CHILD HEALTH SERVICES BLOCK GRANT TO THE STATES $728,885
93.243 SUBSTANCE ABUSE AND MENTAL HEALTH SERVICES PROJECTS OF REGIONAL AND NATIONAL SIGNIFICANCE $686,965
95.001 HIGH INTENSITY DRUG TRAFFICKING AREAS PROGRAM $581,289
93.069 PUBLIC HEALTH EMERGENCY PREPAREDNESS $325,753
93.967 CENTERS FOR DISEASE CONTROL AND PREVENTION COLLABORATION WITH ACADEMIA TO STRENGTHEN PUBLIC HEALTH $312,237
93.217 FAMILY PLANNING SERVICES $273,360
14.231 EMERGENCY SOLUTIONS GRANT PROGRAM $225,929
97.042 EMERGENCY MANAGEMENT PERFORMANCE GRANTS $206,012
20.500 FEDERAL TRANSIT CAPITAL INVESTMENT GRANTS $203,273
93.940 HIV PREVENTION AND SURVEILLANCE ACTIVITIES-HEALTH DEPARTMENT BASED $203,133
16.753 CONGRESSIONALLY RECOMMENDED AWARDS $201,066
93.563 CHILD SUPPORT SERVICES $190,476
16.588 VIOLENCE AGAINST WOMEN FORMULA GRANTS $171,511
93.268 IMMUNIZATION COOPERATIVE AGREEMENTS $168,422
93.590 COMMUNITY-BASED CHILD ABUSE PREVENTION GRANTS $155,948
93.767 CHILDREN'S HEALTH INSURANCE PROGRAM $145,940
14.218 COMMUNITY DEVELOPMENT BLOCK GRANTS/ENTITLEMENT GRANTS $119,217
16.575 CRIME VICTIM ASSISTANCE $107,251
93.977 SEXUALLY TRANSMITTED DISEASES (STD) PREVENTION AND CONTROL GRANTS $101,489
93.603 ADOPTION AND LEGAL GUARDIANSHIP INCENTIVE PAYMENTS PROGRAM $95,701
66.447 SEWER OVERFLOW AND STORMWATER REUSE MUNICIPAL GRANT PROGRAM $75,347
93.116 PROJECT GRANTS AND COOPERATIVE AGREEMENTS FOR TUBERCULOSIS CONTROL PROGRAMS $66,641
16.738 EDWARD BYRNE MEMORIAL JUSTICE ASSISTANCE GRANT PROGRAM $66,593
93.566 REFUGEE AND ENTRANT ASSISTANCE STATE/REPLACEMENT DESIGNEE ADMINISTERED PROGRAMS $58,044
93.659 ADOPTION ASSISTANCE $43,816
93.645 STEPHANIE TUBBS JONES CHILD WELFARE SERVICES PROGRAM $41,714
17.259 WIOA YOUTH ACTIVITIES $33,131
20.616 NATIONAL PRIORITY SAFETY PROGRAMS $32,186
17.278 WIOA DISLOCATED WORKER FORMULA GRANTS $31,312
97.067 HOMELAND SECURITY GRANT PROGRAM $29,792
10.555 NATIONAL SCHOOL LUNCH PROGRAM $20,158
93.778 GRANTS TO STATES FOR MEDICAID $18,756
17.258 WIOA ADULT PROGRAM $13,883
10.553 SCHOOL BREAKFAST PROGRAM $10,288
20.608 MINIMUM PENALTIES FOR REPEAT OFFENDERS FOR DRIVING WHILE INTOXICATED $9,782
93.251 EARLY HEARING DETECTION AND INTERVENTION $9,155
93.674 JOHN H. CHAFEE FOSTER CARE PROGRAM FOR SUCCESSFUL TRANSITION TO ADULTHOOD $7,050
93.669 CHILD ABUSE AND NEGLECT STATE GRANTS $5,942
93.556 MARYLEE ALLEN PROMOTING SAFE AND STABLE FAMILIES PROGRAM $5,000
93.323 COVID-19 - EPIDEMIOLOGY AND LABORATORY CAPACITY FOR INFECTIOUS DISEASES (ELC) $4,979
16.525 GRANTS TO REDUCE DOMESTIC VIOLENCE, DATING VIOLENCE, SEXUAL ASSAULT, AND STALKING ON CAMPUS $4,320
10.572 WIC FARMERS' MARKET NUTRITION PROGRAM (FMNP) $3,500
93.090 GUARDIANSHIP ASSISTANCE $3,183
93.314 EARLY HEARING DETECTION AND INTERVENTION INFORMATION SYSTEM (EHDI-IS) SURVEILLANCE PROGRAM $2,550
20.600 STATE AND COMMUNITY HIGHWAY SAFETY $1,461
10.578 WIC GRANTS TO STATES (WGS) $1,310
93.898 CANCER PREVENTION AND CONTROL PROGRAMS FOR STATE, TERRITORIAL AND TRIBAL ORGANIZATIONS $283
93.008 MEDICAL RESERVE CORPS SMALL GRANT PROGRAM $44