Condition: We tested eight drop students and found one incorrect refund calculations. We consider this to be an instance of non-compliance. Corrective Action Plan Procedure Revision and Clarification The Financial Aid Office has updated its R2T4 procedures to clearly define how scheduled breaks are arranged. Procedures now specify that break periods must include all consecutive days between the last day of class before the break and the day before classes resume, including applicable weekend days. This aligns with federal guidance that scheduled breaks of five or more consecutive days must include interven ing weekends when no classes are held. Standardized Academic Calendar Usage A standardized, institutionally approved academic calendar has been implemented for R2T4 calculations. This calendar explicitly identifies: • Start and end dates of all scheduled breaks • Inclusion of weekend days where applicable Staff will use this calendar when determining both total and completed days in Step 2 of the R2T4 calculation. R2T4 Calculation Checklist Implementation A mandatory checklist has been implemented for all R2T4 calculations to ensure: • Accurate identification of scheduled breaks greater than 5 consecutive days • Inclusion of all appropriate days, including prior weekends when applicable • Correct calculation of both completed and total days Staff Training All financial aid staff have completed targeted training on R2T4 calculation requirements, with emphasis on: • Proper identification and treatment of scheduled breaks • Inclusion of weekends as part of a break when classes are not in session • Accurate completion of Step 2 of the R2T4 calculation Secondary Review Process A secondary review by another staff member is now required for all R2T4 calculations prior to finalization . This review specifically verifies the accuracy of break dates and day counts. Ongoing Monitoring and Quality Assurance The Financial Aid Office will conduct periodic internal audits of R2T4 calculations to ensure compliance with federal regu lations. Any discrepancies will be corrected immediately and used as part of continuous staff training. Responsible Person for Correction Action Plan: Alexis Brown, Director of Financial Aid Implementation Date for Corrective Action Plan: 03/25/26