Finding 1225690 (2025-002)

Material Weakness Repeat Finding
Requirement
E
Questioned Costs
-
Year
2025
Accepted
2026-08-05

AI Summary

  • Core Issue: The Authority lacks adequate internal controls to maintain proper documentation in tenant files, leading to potential eligibility violations for housing assistance.
  • Impacted Requirements: Key compliance requirements include obtaining third-party income verification, signed Release of Information forms, and maintaining accurate records for tenant eligibility.
  • Recommended Follow-Up: Implement stronger monitoring and controls to ensure all tenant files contain necessary documentation to support eligibility, as per federal regulations and Authority policy.

Finding Text

Federal Agency: U.S. Department of Housing and Urban Development Federal Program Name: Moving to Work Demonstration Program Assistance Listing Number: 14.881 Federal Award Identification Number and Year: WA001 - 2025 Award Period: January 1, 2025 through December 31, 2025 Compliance Requirement: Eligibility (HCV) Type of Finding: • Significant Deficiency in Internal Control over Compliance and Other Matters Criteria or specific requirement: According to Part 4 of the Compliance Supplement 2025 for the Housing Voucher Cluster, “The PHA must do the following: (1) As a condition of admission or continued occupancy, require the tenant and other family members to provide necessary information, documentation, and releases for the PHA to verify income eligibility (24 CFR sections 5.230, 5.609, and 982.516). (2) For both family income examinations and reexaminations, obtain and document in the family file third party verification of (1) reported family annual income; (2) the value of assets; (3) expenses related to deductions from annual income; and (4) other factors that affect the determination of adjusted income or income- based rent (24 CFR section 982.516). (3) Determine income eligibility and calculate the tenant’s rent payment using the documentation from third party verification in accordance with 24 CFR Part 5 Subpart F (24 CFR section 5.601 et seq.) (24 CFR sections 982.201, 982.515, and 982.516). (4) Use the Enterprise Income Verification (EIV) system in its entirety to verify tenant employment and income information during mandatory reexaminations of family composition and income in accordance with 24 CFR 5.233; and reduce administrative and subsidy payment errors in accordance with 24 CFR 5.236 and other administrative guidance issued by HUD.” According to the Authority’s Housing Choice Voucher Program Administrative Plan updated August 25th, 2025, “It is required that all adult applicants and participants sign a Release of Information form. The purpose of this form is to facilitate automated data collection and computer matching from specific sources and provides the family's consent only for the specific purposes listed on the form. HUD.” According to the Authority’s Housing Choice Voucher Program Administrative Plan updated August 25th, 2025, “SHA will obtain income reports for annual reexaminations on a monthly basis. Reports will be generated as part of the regular reexamination process. EIV will also be used to verify that families claiming zero income are not receiving income from any of these sources. Income reports will be retained in participant files with the applicable annual or interim reexamination documents” According to the Authority’s Housing Choice Voucher Program Administrative Plan updated August 25th, 2025, “SHA will check UIV sources and/or request information from third-party sources to verify that certain forms of income such as unemployment benefits, TANF, SS, SSI, and earnings are not being received by families claiming to have zero annual income. Applicants must submit an affidavit attesting to reported income, assets, expenses and other factors which would affect an income eligibility determination.” Condition: During testing, we noted the Authority lacked adequate internal controls to ensure documentation was maintained in the tenant file and properly supported the Housing Assistance Payment (HAP) in accordance with federal regulation and Authority policy. Questioned costs: $72,204 Context: During testing, we identified the following eligibility issues in four separate files: • Income reexamination: Two of forty sampled tenant files did not contain third-party verification (such as EIV) demonstrating reexamination of family income and composition at least once every 12 months. • Zero-income affidavit: One of forty sampled tenant files did not contain an affidavit attesting to zero income. • Release of Information: Three of forty sampled tenant files did not include signed Release of Information consent forms applicable to the eligible time frame. • Internal control checklist: Two of forty sampled tenant files did not show evidence that an internal control checklist was completed for the effective date. • Supporting documentation: One of forty sampled tenant files lacked supporting documentation for the effective date; the reexamination was not completed. Cause: The Authority failed to provide adequate monitoring and oversight to ensure compliance with HUD rules and regulations, as well as its administrative policy. Effect: The Authority may be providing housing assistance to families who are either not eligible for the program or receiving assistance in excess of what is allowed. Repeat Finding: Yes. See prior year finding 2024-006. Recommendation: We recommend the Authority design and implement controls to ensure tenant files include documentation supporting both initial and ongoing eligibility, in accordance with federal regulation and Authority policy. Views of responsible officials: There is no disagreement with the audit finding.

Corrective Action Plan

Moving to Work Demonstration Program – Assistance Listing No. 14.881 Recommendation: We recommend the Authority design and implement controls to ensure tenant files include documentation supporting both initial and ongoing eligibility, in accordance with federal regulation and Authority policy. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: SHA has added multiple additional elements to a total quality management approach to certification processing. An additional occupancy manager was hired in 2025 to increase oversight capacity for eligibility and certification processes. Also 5 additional certification specialists are in training to add overall work capacity, with training planned to be completed in August of 2026. The additional certification specialists will mitigate the impacts of staff turnover and large caseloads. A rollout of KPI reporting and accountability measures is currently underway and will be completed by September 2026. The reporting includes individual level review of current work in multiple areas as well as manager review templates for increased visibility and accountability. Monthly trainings in 2026 will highlight documentation and timeline requirements. The one tenant file noted for lack of supporting documentation that the reexamination was complete is a project-based voucher unit operated by the Housing Operations Department under Move to Work activity 15.A.01. This activity enables the Authority to manage project-based voucher units under the public housing program regulations. The corrective action plan for this issue reflects this activity. Housing Operations has recently implemented a new Electronic Filing System Guide and updated procedures outlining electronic filing and record retention requirements. The updated procedure establishes a requirement for supervisors to regularly audit the quality, accuracy, and timeliness of file documentation. Name(s) of the contact person(s) responsible for corrective action: Alice Kimbowa and Dave Wellings Planned completion date for corrective action plan: Continuous. Compliance will provide staff with refresher training on the new filing system guide and procedures, as well as Rent Calculation Training that includes guidance on income determination and income verification standards. Compliance will continue to conduct regular audits of public housing eligibility and recertification files to ensure ongoing adherence to HUD requirements and SHA policy.

Categories

HUD Housing Programs Internal Control / Segregation of Duties

Other Findings in this Audit

  • 1225679 2025-001
    Material Weakness Repeat
  • 1225680 2025-001
    Material Weakness Repeat
  • 1225681 2025-001
    Material Weakness Repeat
  • 1225682 2025-001
    Material Weakness Repeat
  • 1225683 2025-001
    Material Weakness Repeat
  • 1225684 2025-001
    Material Weakness Repeat
  • 1225685 2025-002
    Material Weakness Repeat
  • 1225686 2025-002
    Material Weakness Repeat
  • 1225687 2025-002
    Material Weakness Repeat
  • 1225688 2025-002
    Material Weakness Repeat
  • 1225689 2025-002
    Material Weakness Repeat
  • 1225691 2025-003
    Material Weakness Repeat
  • 1225692 2025-003
    Material Weakness Repeat
  • 1225693 2025-003
    Material Weakness Repeat
  • 1225694 2025-003
    Material Weakness Repeat
  • 1225695 2025-003
    Material Weakness Repeat
  • 1225696 2025-003
    Material Weakness Repeat
  • 1225697 2025-004
    Material Weakness Repeat
  • 1225698 2025-004
    Material Weakness Repeat
  • 1225699 2025-004
    Material Weakness Repeat
  • 1225700 2025-004
    Material Weakness Repeat
  • 1225701 2025-004
    Material Weakness Repeat
  • 1225702 2025-004
    Material Weakness Repeat
  • 1225703 2025-004
    Material Weakness Repeat
  • 1225704 2025-004
    Material Weakness Repeat
  • 1225705 2025-004
    Material Weakness Repeat
  • 1225706 2025-004
    Material Weakness Repeat
  • 1225707 2025-004
    Material Weakness Repeat
  • 1225708 2025-005
    Material Weakness Repeat
  • 1225709 2025-005
    Material Weakness Repeat
  • 1225710 2025-005
    Material Weakness Repeat
  • 1225711 2025-005
    Material Weakness Repeat
  • 1225712 2025-005
    Material Weakness Repeat
  • 1225713 2025-005
    Material Weakness Repeat
  • 1225714 2025-005
    Material Weakness Repeat
  • 1225715 2025-005
    Material Weakness Repeat
  • 1225716 2025-005
    Material Weakness Repeat
  • 1225717 2025-005
    Material Weakness Repeat
  • 1225718 2025-005
    Material Weakness Repeat
  • 1225719 2025-006
    Material Weakness Repeat
  • 1225720 2025-006
    Material Weakness Repeat
  • 1225721 2025-006
    Material Weakness Repeat
  • 1225722 2025-006
    Material Weakness Repeat
  • 1225723 2025-006
    Material Weakness Repeat
  • 1225724 2025-006
    Material Weakness Repeat
  • 1225725 2025-006
    Material Weakness Repeat
  • 1225726 2025-006
    Material Weakness Repeat
  • 1225727 2025-006
    Material Weakness Repeat
  • 1225728 2025-006
    Material Weakness Repeat
  • 1225729 2025-006
    Material Weakness Repeat
  • 1225730 2025-007
    Material Weakness Repeat
  • 1225731 2025-007
    Material Weakness Repeat
  • 1225732 2025-007
    Material Weakness Repeat
  • 1225733 2025-007
    Material Weakness Repeat
  • 1225734 2025-007
    Material Weakness Repeat
  • 1225735 2025-007
    Material Weakness Repeat
  • 1225736 2025-007
    Material Weakness Repeat
  • 1225737 2025-007
    Material Weakness Repeat
  • 1225738 2025-007
    Material Weakness Repeat
  • 1225739 2025-007
    Material Weakness Repeat
  • 1225740 2025-007
    Material Weakness Repeat

Programs in Audit

ALN Program Name Expenditures
14.881 MOVING TO WORK DEMONSTRATION PROGRAM $222.49M
14.856 LOWER INCOME HOUSING ASSISTANCE PROGRAM SECTION 8 MODERATE REHABILITATION $895,678
14.896 FAMILY SELF-SUFFICIENCY PROGRAM $708,084
14.879 MAINSTREAM VOUCHERS $291,492
14.870 RESIDENT OPPORTUNITY AND SUPPORTIVE SERVICES - SERVICE COORDINATORS $156,024
14.871 SECTION 8 HOUSING CHOICE VOUCHERS $46,250