CORRECTIVE ACTION PLAN FOR THE YEAR ENDED SEPTEMBER 30, 2025 Finding No. 2025-001 Corrective Action: The Authority will implement the following corrective actions for the fiscal year ended September 30, 2025 (audit period October 1, 2024 through September 30, 2025): 1. PIC/HUD-50058 submission tracking and accountability. Implement a tracking log (system report or spreadsheet) for all tenant actions requiring PIC/HUD-50058 reporting, including tenant name/ID, action type, effective date, due date, submission date, and evidence of HUD acceptance. 2. Supervisory review prior to file closeout. Require a supervisor to review and initial/approve each tenant action package to confirm PIC/HUD-50058 submission evidence and HUD acceptance confirmation are present before the file is closed, payments are continued, or the action is considered complete. 3. Monthly exception reporting and resolution. Run a monthly PIC exception report (or equivalent system query) to identify missing, rejected, or pending submissions. Assign exceptions to staff for corrective action, document resolution, and retain evidence of follow-up. 4. Tenant file checklist update. Update the tenant file checklist to include PIC/HUD-50058 submission evidence and HUD acceptance confirmation as required elements for applicable actions. 5. Staff training and written procedures. Update written procedures and provide refresher training to staff responsible for reexaminations, interim changes, move-ins, move-outs, and other actions that trigger PIC/HUD-50058 reporting, including documentation retention standards. 6. Lookback/corrective review of the audit-period exceptions. Perform a lookback review of tenant actions processed during the audit period to determine whether additional PIC/HUD-50058 submissions were missed and submit/correct outstanding items, as applicable. Retain documentation of the corrective submissions and acceptance. Monitoring procedures: Management will monitor ongoing compliance by (a) reviewing the monthly exception report and documenting sign-off, (b) performing quarterly quality control reviews of a sample of completed tenant actions to verify PIC/HUD-50058 submission evidence and acceptance confirmation are present, and (c) tracking aging of open exceptions to ensure timely resolution. Statement of ongoing compliance: The Authority will ensure timely and complete PIC/HUD-50058 submissions going forward by requiring each tenant action to be logged and reconciled to PIC submission/acceptance status, enforcing supervisory sign-off prior to action closeout, and promptly resolving any rejected or pending items identified through monthly exception reporting. Implementation timeline: • Tracking log/checklist updates and procedure revisions: within 30 days of report issuance • Supervisory review control implemented: within 45 days of report issuance • Monthly exception reporting and management sign-off begins: within 60 days of report issuance • Staff training completed: within 90 days of report issuance • Lookback review completed: by September 30, 2026. • First quarterly QC review completed: by September 30, 2026