Finding Text
Knox MHA made a decision as an Agency to automatically extend the voucher time to assist the participant in successfully utilizing their voucher without needing to request an extension. Most or all of the 5 voucher holders were disabled and successful in finding a unit between 61– 120 days prior the voucher expiration. The strategy was applied to all participants receiving a voucher. In addition, it was implemented to lessen staff burden since the Agency was experiencing staffing challenges. Lastly, the market for available units was very limited for the area.