Finding 1219677 (2025-001)

Material Weakness Repeat Finding
Requirement
E
Questioned Costs
-
Year
2025
Accepted
2026-06-29

AI Summary

  • Core Issue: There are significant deficiencies in tenant file documentation, leading to non-compliance with HUD requirements.
  • Impacted Requirements: Internal controls outlined in the Authority’s Administrative Plan and 24 CFR 982.516 are not being followed, affecting eligibility and accuracy of housing assistance payments.
  • Recommended Follow-up: Revise procedures, enhance staff training, and address the noted deficiencies to ensure compliance across all tenant files.

Finding Text

Eligibility Housing Voucher Cluster Material Weakness in Internal Controls Material Non-compliance (Repeated from prior year, Finding No. 2024-001) Condition: Out of an approximate population of 7,800 of tenants, a total of 31 files were selected for testing and the following deficiencies were noted: • Twenty-one files were missing 9886 release of information documents performed for the FYE 2025 annual recertification, • Fifteen files were missing utility allowance calculation documents, • Nine files were missing a 214 declaration form for a member of the household, • Eight files were missing inspections covering the FYE 2025 annual recertification, • Six files had incorrect income calculation or missing documentation, • Four files had HAP payments that did not agree with the annual recertification 50058 document, • Four files were missing rent reasonableness documentation, • Two files were missing supporting documentation to accurately test the FYE 2025 annual recertification, • Two files had annual recertification performed greater than twelve months apart, and • Two files were missing the identification documentation for adult members of the household. Criteria: The Authority’s Administrative Plan and 24 CFR 982.516 requires internal controls to be in place to ensure proper procedures are being followed in compliance with HUD requirements regarding timely, complete and accurate tenant files. Context: The auditor randomly selected 31 tenant files out of the population, which we consider to be a statistically valid sample size. The auditor reviewed the tenant files and support to ensure that proper procedures are being followed and that the Authority is in compliance with HUD requirements regarding timely, complete, and accurate tenant files. Cause: The Authority experienced staffing and operational challenges and did not have the available staff to follow the established internal controls to ensure proper compliance with regards to timely recertifications and collection of required HUD documentation to verify eligibility and calculate accurate housing assistance payments. Effect: The Authority is not in compliance with HUD requirements regarding eligibility which could result in the incorrect amount of rental assistance provided. Questioned Costs: Unknown. Auditor Recommendations: The Authority should evaluate and change their established procedures and controls in place to ensure full compliance in regards to eligibility of recertifications and should provide staff training on these procedures. The Authority needs to correct the deficiencies noted in the sample and consider the impact to the rest of the population of tenant files that were not selected as part of the sample. Management Response: See Corrective Action Plan.

Corrective Action Plan

FINDING SUMMARY: Jacksonville Housing Authority (JHA) identified deficiencies within the Low-Income Public Housing and Housing Choice Voucher Program related to eligibility determinations, including missing documentation, incomplete reexaminations, incorrect income calculations, and insufficient quality control processes. These deficiencies resulted in non-compliance with 24 CFR 960.257 and 24 CFR 960.259. CORRECTIVE ACTION FRAMEWORK: JHA has established a PHAS and SEMAP-aligned compliance tracking framework which includes: • Defined compliance indicators • Measurable performance thresholds • Monthly monitoring and reporting • Documented corrective actions and outcomes Each corrective action below is tied to an audit find. Corrective Action: • JHA will continue to monitor deficiencies to effectively streamline internal process controls including but not limited to the hiring of quality control analysts, data integrity analysts and monthly file auditing • JHA will create a sample file to ensure standardization. • JHA will provide training to all new employees within 60 days and refresher course training for all existing employees. • JHA performs monthly audits of 10% of files and maintains a quality control system to track error trends, identify deficiencies

Categories

HUD Housing Programs Eligibility Material Weakness

Other Findings in this Audit

  • 1219675 2025-001
    Material Weakness Repeat
  • 1219676 2025-001
    Material Weakness Repeat
  • 1219678 2025-002
    Material Weakness Repeat
  • 1219679 2025-003
    Material Weakness Repeat
  • 1219680 2025-003
    Material Weakness Repeat

Programs in Audit

ALN Program Name Expenditures
14.850 PUBLIC HOUSING OPERATING FUND $11.56M
14.872 PUBLIC HOUSING CAPITAL FUND $6.59M
14.856 LOWER INCOME HOUSING ASSISTANCE PROGRAM SECTION 8 MODERATE REHABILITATION $2.71M
14.871 SECTION 8 HOUSING CHOICE VOUCHERS $2.09M
14.879 MAINSTREAM VOUCHERS $1.07M
14.249 SECTION 8 MODERATE REHABILITATION SINGLE ROOM OCCUPANCY $744,438
14.895 JOBS-PLUS PILOT INITIATIVE $634,411
14.896 FAMILY SELF-SUFFICIENCY PROGRAM $440,317
14.870 RESIDENT OPPORTUNITY AND SUPPORTIVE SERVICES - SERVICE COORDINATORS $157,168
14.218 COMMUNITY DEVELOPMENT BLOCK GRANTS/ENTITLEMENT GRANTS $64,514