Finding 12194 (2022-001)

Significant Deficiency Repeat Finding
Requirement
N
Questioned Costs
-
Year
2022
Accepted
2023-05-08
Audit: 16301
Organization: Ensign College (UT)

AI Summary

  • Core Issue: Enrollment reporting inaccuracies led to incorrect student status and program information submitted to NSLDS, affecting eligibility for financial aid.
  • Impacted Requirements: Compliance with federal regulations (34 CFR 685.309 and 690.83) regarding timely and accurate enrollment updates.
  • Recommended Follow-Up: Revise reporting policies, enhance training for staff, and adjust system configurations to prevent future errors in enrollment data.

Finding Text

Ensign College SCHEDULE OF FINDINGS AND QUESTIONED COSTS for the year ended December 31, 2022 Section III ? Federal Award Findings and Questioned Costs Finding 2022-001 Enrollment Reporting (Significant Deficiency) Grantor: U.S. Department of Education Program: Student Financial Assistance Cluster Assistance Listing#: 84.268, 84.063 Title: Federal Direct Student Loan Program, Federal Pell Grant Program Award Years: 7/2021 ? 6/2023 Criteria 34 CFR 685.309(b): (1)Upon receipt of an enrollment report from the Secretary, a school must update all information included in the report and return the report to the Secretary - (i)In the manner and format prescribed by the Secretary; and (ii)Within the timeframe prescribed by the Secretary. (2)Unless it expects to submit its next updated enrollment report to the Secretary within the next 60 days, a school must notify the Secretary within 30 days after the date the school discovers that - (i)A loan under Title IV of the Act was made to or on behalf of a student who was enrolled or accepted for enrollment at the school, and the student has ceased to be enrolled on at least a half-time basis or failed to enroll on at least a half-time basis for the period for which the loan was intended; or (ii)A student who is enrolled at the school and who received a loan under title IV of the Act has changed his or her permanent address. 34 CFR 690.83(b)(2): An institution shall submit, in accordance with deadline dates established by the Secretary, through publication in the Federal Register, other reports and information the Secretary requires and shall comply with the procedures the Secretary finds necessary to ensure that the reports are correct. Condition Of the population of students who had a status change and received Pell and/or Direct Loans during the fiscal year, 60 students were selected for enrollment reporting testing of the campus-level and program-level records. Of the 60 students selected, one instance was noted in which ?status? information was incorrectly reported to the National Student Loan Data System (NSLDS). The student was incorrectly reported as less than half-time when the student had in fact withdrawn. Additionally, three instances of our sample of 60 resulted in incorrect program level information being reported to NSLDS. This is a repeat of finding 2021-001. Cause The one instance noted of the incorrect status being reported was a result of the College's policy to report students as "Less than half time" if they are expected to return in the following semester. If the student does not return, the College retains the "Less than half time" status until the subsequent semester, resulting in an incorrect reporting of status as this student should have been reported as withdrawn. This occurred in the winter 2022 semester. The three instances of incorrect program level information being reported to the NSLDS were a result of the College?s information system updating all program begin dates to the most recent program addition. Many students at the College are enrolled in multiple programs. In these instances, a student added an additional program to their enrollment and the information system updated the new program begin date for all existing programs that the student had previously been enrolled in. Two of the exceptions related to the spring 2022 semester and one related to the winter 2022 semester. Effect A student?s enrollment status determines eligibility for in-school status, deferment, and grace periods, as well as for payment of interest subsidies all of which are impacted by inaccurate reporting. Questioned Costs None Recommendation We recommend that the College update its policies to be in accordance with appropriate regulations and enrollment reporting guidelines, and once updated, continue to provide adequate training to the individuals responsible for updating students? electronic files to ensure status changes are accurately reported to NSLDS. We also recommend that the College update its configuration in PeopleSoft to ensure programs added to a student's enrollment do not update existing programs a student is already enrolled in. Additionally, we recommend that a review of student program changes (i.e., additions) occur to ensure the proper program level information is reflected in the information system and ultimately NSLDS. Management?s View and Corrective Action Plan Management?s response is reported in management?s view and corrective action plan included at the end of this report.

Corrective Action Plan

Management Views and Corrective Action Plan Year Ending December 31, 2022 Finding 2022-001 ? Enrollment Reporting Grantor: U.S. Department of Education Program: Student Financial Assistance Cluster Assistance Listing #: 84.268, 84.063 Title: Federal Direct Student Loan Program, Federal Pell Grant Program Award Years: 7/2021 ? 6/2023 Management agrees with the finding and proposes the following Corrective Action Plan: Corrective Action Plan The prior year corrective action plans were successful in addressing the issues identified in previous audits in enrollment reporting. These additional steps will be taken to address the new issues found during the 2022 audit within enrollment reporting, which resulted in a repeat finding of 2021-001. Grayson Layton, Registrar, will review the College?s policies and procedures surrounding student enrollment and enrollment reporting, starting in May 2023 specifically as it relates to students that have withdrawn that are expected to return in the subsequent semester but fail to reenroll. Any changes in the College?s policies and procedures will be appropriately documented and communicated to the individuals involved in updating student enrollment information in the system. Additionally, Enrollment Services will work with a PeopleSoft consultant and technical staff to customize our Student Information System to allow for the correct reporting of student status to the National Student Clearinghouse (NSC). Technical staff and a consultant will be engaged to perform an evaluation of all systems and practices related to enrollment reporting. The Enrollment Services and Financial Aid and Scholarships Offices will use various NSC and National Student Loan Data System (NSLDS) error reports to ensure student enrollment information, including program level information, is reported in an accurate and timely manner. Timing Grayson Layton, Registrar, will work with consultants and technical staff starting in May 2023 to begin making necessary adjustments to the Student Information System to allow for accurate reporting of student enrollment information and to evaluate systems and practices related to enrollment reporting. They will meet monthly throughout the year to monitor their progress with an expected completion in December 2023. Grayson and Riley Niemand, Manager of Financial Aid, will coordinate the use of NSC and NSLDS error reports to identify students with reporting errors. This process will be complete in June 2023. Sincerely, S.Christopher Reitz Director of Financial Services and Controller creitz@ensign.edu 801-524-8109

Categories

Student Financial Aid Eligibility Significant Deficiency Matching / Level of Effort / Earmarking Reporting

Other Findings in this Audit

  • 12195 2022-002
    Significant Deficiency
  • 12196 2022-001
    Significant Deficiency Repeat
  • 588636 2022-001
    Significant Deficiency Repeat
  • 588637 2022-002
    Significant Deficiency
  • 588638 2022-001
    Significant Deficiency Repeat

Programs in Audit

ALN Program Name Expenditures
84.063 Federal Pell Grant Program $1.54M
84.268 Federal Direct Student Loans $627,905