Finding Text
Condition: Four out of twenty-five participant files tested were either missing documentation or contained inadequate documentation to support the participant's eligibility. Criteria: Proper documentation should be obtained and retained in participants' files to support their eligibility. Cause: The contracted service provider was either not able to obtain necessary documentation or obtained incorrect support documentation regarding eligibility. Effect: There is potential that ineligible participants will be provided services. Recommendation: A list of appropriate documentation to support eligibility should be created and maintained in each file. All attempts should be made to obtain necessary documentation and all support should be retained in the participant's file.