Finding 1211028 (2025-002)

Material Weakness Repeat Finding
Requirement
EN
Questioned Costs
-
Year
2025
Accepted
2026-04-30

AI Summary

  • Core Issue: Eight applicant files were missing during the audit, preventing verification of compliance with selection policies.
  • Impacted Requirements: The Authority failed to maintain necessary documentation as required by its Administrative Plan and 24 CFR 982.516.
  • Recommended Follow-Up: Ensure all waiting list documentation is properly maintained and accessible, especially during the digitalization process.

Finding Text

Condition: While testing a sample of 40 new admissions to the program to ascertain if they were selected from the waiting list in accordance with the Authority’s applicant selection policies, the Authority was unable to provide supporting documentation for eight of the applicants who were issued vouchers during the year. Criteria: The Authority’s Administrative Plan and 24 CFR 982.516 require the Authority to maintain documentation supporting the administration of its waiting list, including records necessary to demonstrate that applicants are selected from the waiting list in accordance with established policies and HUD requirements. Context: The auditor randomly selected 40 waiting list applicant files for testing to determine whether applicants were selected from the waiting list in accordance with the Authority’s policies and HUD requirements. Eight of the requested files were not available for review. Cause: The condition occurred because the Authority was undergoing a digitalization process to convert physical records into electronic files through a contracted third-party vendor. Complications encountered during the file conversion and organization process resulted in certain waiting list files being temporarily unavailable for review. Effect: Because the requested documentation was not available for review, the auditor was unable to perform certain procedures related to waiting list testing for the eight files. Questioned Costs: Unknown Auditor Recommendations: We recommend the Authority ensure that all waiting list documentation is properly maintained and accessible, particularly during the transition to digital records, to allow for timely retrieval of supporting documentation when requested by the oversight agency or other third parties. Management Response: See the Corrective Action Plan in this report.

Corrective Action Plan

The Housing Authority of New Orleans (HANO) acknowledges the finding related to the inability to provide documentation supporting the waiting list selection for certain admissions tested during the audit. The Authority's review indicates that the issue was primarily related to the accessibility of documentation during the transition from physical files to a digital file management system rather than a failure to follow established waiting list selection procedures. HANO maintains policies and procedures requiring that applicants be selected from the waiting list in accordance with the Authority's Administrative Plan and HUD regulations. HANO will review the admissions identified in the audit sample and locate or reconstruct supporting documentation where available. In addition, the Authority will conduct an internal review of additional admissions files to confirm that waiting list selection procedures were followed and that documentation is properly maintained. To prevent recurrence, HANO will strengthen internal controls by implementing standardized documentation requirements for voucher issuance, reinforcing staff training regarding waiting list selection procedures, and conducting periodic quality control reviews of admissions files to ensure documentation supporting waiting list selection is complete and accessible. HANO will also ensure that documentation associated with waiting list selection is properly retained within the Authority's digital file management system following the ongoing file digitization process. Responsible Party: Ashley Dennis, Director Implementation Timeline: Start Date: March 30, 2026 Completion Date: May 18, 2026

Categories

HUD Housing Programs Internal Control / Segregation of Duties

Other Findings in this Audit

  • 1211023 2025-001
    Material Weakness Repeat
  • 1211024 2025-001
    Material Weakness Repeat
  • 1211025 2025-001
    Material Weakness Repeat
  • 1211026 2025-002
    Material Weakness Repeat
  • 1211027 2025-002
    Material Weakness Repeat

Programs in Audit

ALN Program Name Expenditures
14.850 PUBLIC HOUSING OPERATING FUND $13.35M
14.872 PUBLIC HOUSING CAPITAL FUND $7.45M
14.889 CHOICE NEIGHBORHOODS IMPLEMENTATION GRANTS $2.06M
14.879 MAINSTREAM VOUCHERS $1.65M
14.871 SECTION 8 HOUSING CHOICE VOUCHERS $1.16M
14.238 SHELTER PLUS CARE $628,889
14.870 RESIDENT OPPORTUNITY AND SUPPORTIVE SERVICES - SERVICE COORDINATORS $624,425
14.249 SECTION 8 MODERATE REHABILITATION SINGLE ROOM OCCUPANCY $513,897