Answer: One patient out of 40 did not receive the correct sliding fee discount.
Trend: This indicates a potential issue with discount application processes.
List: Review discount procedures and ensure all staff are trained on proper adjustments.
Finding Text
Some patients did not receive the proper sliding fee discount. Of the 40 patients sampled, 1 patients did not receive the proper adjustment or discount.
Corrective Action Plan
Management plans to implement procedures to ensure that proper sliding fee discounts are provided to patients.