Issue: Two out of 60 student files did not have Title IV funds returned on time.
Trend: This indicates a potential pattern of delays in processing withdrawals.
Follow-up: Review and improve processes to ensure timely return of Title IV funds for all withdrawn students.
Finding Text
Return of Title IV funds payments were not paid within the required time frame for 2 of the 60 withdrawn student files tested.
Corrective Action Plan
The Institution implemented proper training and staff placement; enhanced system processing to avoid delays; and will conduct monthly checks on R2T4 processes.