Finding 1205046 (2025-002)

Material Weakness Repeat Finding
Requirement
N
Questioned Costs
-
Year
2025
Accepted
2026-03-30

AI Summary

  • Core Issue: FFHC failed to maintain proper documentation and accurate calculations for patient service fees, leading to noncompliance with federal requirements.
  • Impacted Requirements: Compliance with sliding fee discount policies under Health Center Program (AL No. 93.224) and ACA (AL 93.527) was not met, affecting nine out of forty tested accounts.
  • Recommended Follow-Up: FFHC should enhance its corrective action plan and reinforce internal controls to ensure accurate fee calculations and documentation for discounted services.

Finding Text

Finding 2025-002 Material Weakness in Internal Control Over Special Tests and Provisions Compliance Requirements Assistance Listing Numbers 93.224 Health Center Program 93.527 Affordable Care Act (ACA) for New and Expanded Services Under the Health Center Program Federal Agency U.S. Department of Health and Human Services, Health Resources and Services Administration Passthrough Agency N/A Award Number/Year 2025 Criteria FFHC is responsible for keeping adequate supporting documentation of the calculation of patient service fees for those patients who qualify for discounted fees based on family size and household income. FFHC is also required to apply discounted fees accurately based on an approved sliding fee scale that meets federal compliance requirements. Condition For AL No. 93.224, Health Center Program and AL 93.527, Affordable Care Act (ACA) for New and Expanded Services Under the Health Center Program, we noted nine (9) of forty (40) patient accounts selected for testing for which there was an exception when testing compliance with sliding fee discount compliance requirement. We noted the following exceptions: • We were not able to obtain supporting documentation of the household size and/or household income for two (2) of forty (40) patient accounts. • We noted three (3) of forty (40) patient accounts for which the sliding fee discount charged appeared to be incorrectly calculated based on the documented household size and income. • We noted four (4) of forty (40) patient accounts for which the amount paid by the patient didn’t match the calculated discounted fee. Cause The instances of noncompliance noted occurred due to human error as staff members were learning new procedures designed as corrective actions for this finding as identified in the audit during the previous year. Effect FFHC was not in compliance with the Special Tests and Provisions requirements applicable to the Health Center Program and Affordable Care Act (ACA) for New and Expanded Services Under the Health Center Program as prescribed by Uniform Guidance. Questioned Costs None reported. Repeat Finding Yes. See Findings 2024-003, 2023-003 and 2022-002. Recommendation We recommend that FFHC continue to implement its corrective action plan and also continue to enforce its current policy and related internal control procedures to ensure compliance with the requirement to provide discounted fees based on federally determined poverty levels for fiscal year 2025. Views of Responsible Officials and Planned Corrective Actions See corrective action plan.

Corrective Action Plan

Finding 2025-002 Material Weakness in Internal Control Over Special Tests and Provisions Compliance Requirements Assistance Listing Numbers 93.224 Health Center Program 93.527 Affordable Care Act (ACA) for New and Expanded Services Under the Health Center Program Federal Agency U.S. Department of Health and Human Services, Health Resources and Services Administration Passthrough Agency N/A Award Number/Year 2025 Criteria FFHC is responsible for keeping adequate supporting documentation of the calculation of patient service fees for those patients who qualify for discounted fees based on family size and household income. FFHC is also required to apply discounted fees accurately based on an approved sliding fee scale that meets federal compliance requirements. Views of Responsible Officials and Planned Corrective Actions Friend Family Health Center Inc. and Affiliates (Organization) will implement the following corrective actions for the fiscal year ending June 30, 2025 to remediate the finding and address the cause of the finding. The Organization will implement the following corrective actions for fiscal year 2026 to remediate the finding and address the cause of the finding. •The Chief Financial Officer (CFO) will be responsible for the implementation of the corrective action plan and will oversee all related finance activities. •FFHC will enforce its current policy and related internal control procedures to ensure that supporting documentation of family size and household income is maintained for all patients that receive discounted patient service fees in relation to the Health Centers Program and Affordable Care Act (ACA) for New and Expanded Services Under the Health Center Program. •FFHC will enforce its current policy and related internal control procedures to ensure that discounted patient service fees are properly calculated and charged based on the applicable approved sliding fee scale. The target date for full implementation of these corrective actions is June 30, 2026. The responsible party for the planned resources will be Wendy Thompson, Chief Executive Officer (312) 682-6110. Our address is 800 East 55th Street, Chicago, IL 60615.

Categories

Special Tests & Provisions Material Weakness Internal Control / Segregation of Duties

Other Findings in this Audit

  • 1205041 2025-001
    Material Weakness Repeat
  • 1205042 2025-002
    Material Weakness Repeat
  • 1205043 2025-001
    Material Weakness Repeat
  • 1205044 2025-002
    Material Weakness Repeat
  • 1205045 2025-001
    Material Weakness Repeat

Programs in Audit

ALN Program Name Expenditures
93.516 AFFORDABLE CARE ACT (ACA) PUBLIC HEALTH TRAINING CENTERS PROGRAM $1.15M
93.224 CONSOLIDATED HEALTH CENTERS (COMMUNITY HEALTH CENTERS, MIGRANT HEALTH CENTERS, HEALTH CARE FOR THE HOMELESS, AND PUBLIC HOUSING PRIMARY CARE) $600,000
93.323 EPIDEMIOLOGY AND LABORATORY CAPACITY FOR INFECTIOUS DISEASES (ELC) $375,000
93.527 AFFORDABLE CARE ACT (ACA) GRANTS FOR NEW AND EXPANDED SERVICES UNDER THE HEALTH CENTER PROGRAM $278,000