Upon discovering issues related to our sliding fee schedule, Valle del Sol, Inc. addressed and fixed the issues to ensure all patients who are eligible for discount are appropriately charged services at a discounted rate. The actions taken included updating the Sliding Fee Schedule and Sliding Fee Policy to incorporate the annual changes in the federal poverty guidelines. We have implemented a retraining for all front office staff to include a better understanding of the sliding fee discount program. Our staff were fully retrained on the application of the sliding fee and the review of demographic data and income verification based on our revised policy.