Finding 1181786 (2024-002)

Eligibility Criteria – Documentation is required to be kept showing that orientation has been completed by applicants prior to the applicants receiving aid through the program. Condition – No documentation was kept to determine if orientation has been completed for 25 of 25 individuals tested. Cause – The Local Workforce Development Area has not established policies and procedures to ensure orientation was being documented to ensure it was performed. Effect – No documentation was available to determine orientation was completed for applicants tested. Recommendation – The Local Workforce Development Agency should establish policies and procedures to ensure documentation is retained for orientation to show it has been completed. Response and Corrective Action Planned – The ECIWDB acknowledges the merit of this recommendation and commits to taking the following action: The establishment of a procedure that incorporates the utilization of an ‘Orientation Acknowledgement Form’ to demonstrate completion by each individual participant. This procedural change shall be implemented on or about November 1, 2025. Conclusion – Response accepted.