Answer: Missing tenant file documentation was identified during the audit.
Trend: This issue may indicate a pattern of inadequate record-keeping practices.
List: Follow up by ensuring all tenant files are complete and implement a system for regular audits of documentation.
Finding Text
Finding 2025-1: Management was not able to locate some tenant file documentation relating to two move-in inspections, two background checks, and one rights and responsibilities form for three of the ten units selected for testing.
Corrective Action Plan
2025-1: A checklist of required documentation should be used to review all tenant files to identify all missing documentation. Management should then make arrangements with the tenant to complete missing information. A review of all current tenant files should be completed annually.