Finding 1170817 (2023-002)

Health Center Program Cluster Assistance Listing Numbers 93.224 and 93.527 U.S. Department of Health and Human Services Criteria or Specific Requirement: Special Tests and Provision Sliding Fee Discounts (42 USC 254(k)(3)(g); 42 CFR sections 51c.303(g); and 42 CFRsections 56.303(f). Condition: Sliding fee discounts applied to patient charges were inconsistent with the Organization’s sliding fee discount policy. Cause: The Organization did not comply with their sliding fee policy. Effect or potential effect: Sliding fee discounts were given to patients that were inconsistent with the Organization’s sliding fee discount policy. Questioned cost: None Context: A sample of 60 encounters were tested out of the total population of 56,150 encounters. The sampling methodology used is not and is not intended to be statistically valid. Five patients received a sliding fee adjustment that was inconsistent with the approved policy based on their income documentation. Identification as a repeat finding: Not a repeat finding Recommendation: It is recommended that management continue to ensure all personnel understand the sliding fee scale policy and adhere to the requirements and guidelines set forth in the policy. Procedures should be implemented to ensure that eligible patients receive discounts in accordance with the sliding fee scale and the Health Center Program Compliance Manual. Views of responsible officials: The Organization agrees with this finding.