Finding 2025-002 – Low Rent Public Housing Tenant Files – Eligibility – Rent Calculations Noncompliance & Significant Deficiency Low Rent Public Housing – ALN 14.850 Corrective Action Plan: 1. Income & Deduction Verification • Correct and update affected files immediately • Implement a standardized verification checklist • Conduct staff training on HUD documentation standards Person(s) Responsible: Occupancy Specialist / Selena Kelly, Interim Director of Property Management Start Date: September 26, 2025 Anticipated Completion Date: October 26, 2025, and ongoing 2. EIV Reports for Reexaminations • Retrieve and file missing EIV reports • Integrate EIV generation into reexamination workflow • Schedule quarterly audits for EIV compliance Person Responsible: Property Manager/ Selena Kelly, Interim Director of Property Management Start Date: September 26, 2025 Anticipated Completion Date: October 26, 2025, and ongoing 3. Annual Unit Inspection Documentation • Complete and document overdue inspection • Launch centralized inspection tracking • Assign monthly compliance checks to property managers and property staff Person(s) Responsible: Property Manager / Maintenance Supervisor Start Date: September 26, 2025 Anticipated Completion Date: October 26, 2025, and ongoing 4. Quarterly EIV Reviews for Zero-Income Households • Complete and document overdue reviews • Flag zero-income households for quarterly alerts • Provide refresher training on ACOP requirements Person(s) Responsible: Occupancy Specialist / Selena Kelly, Interim Director of Property Management Start Date: September 26, 2025 Anticipated Completion Date: October 26, 2025, and ongoing Monitoring & Follow-Up: • Conduct a follow-up audit of 10% of tenant files within 60 days • Include compliance updates in monthly management meetings • Report on progress to the Director of Property Management Person(s) Responsible: Selena Kelly, Interim Director of Property Management Start Date: September 26, 2025 Anticipated Completion Date: October 26, 2025 and ongoing