Finding 1147564 (2024-001)

Significant Deficiency
Requirement
N
Questioned Costs
-
Year
2024
Accepted
2025-07-11

AI Summary

  • Core Issue: The Organization's sliding fee discounts for patient charges do not align with its own discount schedule and are non-compliant with federal guidelines.
  • Impacted Requirements: The sliding fee discount policy lacks necessary categories for in-house pharmacy fees and fails to provide discounts based on patients' income levels.
  • Recommended Follow-up: Review and update the sliding fee discount policy, enhance staff training, and implement internal audits to ensure compliance and improve accuracy.

Finding Text

Health Center Program Cluster – Assistance Listing Numbers 93.224 and 93.527 U.S. Department of Health and Human Services Award No. 6 H80CS04286-19, April 1, 2023 – March 31, 2024 Award No. 6 H80CS04286‐20, April 1, 2024 – March 31, 2025 Award No. 6 H8FCS41015‐01, April 1, 2021 – March 31, 2024 Award No. 6 H8GCS47983‐01, December 1, 2022 – December 31, 2023 Award No. 5 H8HCSHealth Center Program Cluster – Assistance Listing Numbers 93.224 and 93.527 U.S. Department of Health and Human Services Award No. 6 H80CS04286-19, April 1, 2023 – March 31, 2024 Award No. 6 H80CS04286-20, April 1, 2024 – March 31, 2025 Award No. 6 H8FCS41015-01, April 1, 2021 – March 31, 2024 Award No. 6 H8GCS47983-01, December 1, 2022 – December 31, 2023 Award No. 5 H8HCS45036-02, September 1, 2022 – August 31, 2023 Award No. 1 H8ICS46994-01, September 1, 2022 – August 31, 2024 Award No. 1 H8LCS51874-01, September 1, 2023 – December 31, 2024 Criteria or Specific Requirement – Special Tests and Provisions: Sliding Fee Discounts (42 USC 254(k)(3)(g); 42 CFR sections 51c.303(g); and 42 CFR sections 56.303 (f)) Condition – Sliding fee discounts applied to patient charges were inconsistent with the Organization’s sliding fee discount schedule. The Organization’s sliding fee discount policy is not compliant with the Health Center Compliance Manual for dispense fees of its in-house pharmacies, which are within the scope of the Health Center Program. Cause – The Organization did not comply with its sliding fee discount policy. The Organization also expanded it’s in-house pharmacy services in recent years without ensuring the informal policy and information system were set up in compliance with the Health Center Compliance Manual. Effect or potential effect – The patients’ responsibility for services rendered by the Organization was inconsistent with the sliding fee discount schedules. Additionally, the Organization’s sliding fee discount schedules for in-house pharmacy dispense fees did not contain the required number of categories between 100% and 200% of the federal poverty levels (FPL) or differentiate dispense fees based on FPL for certain prescription drugs. Further, not all patients of the Organization’s in-house pharmacies were given the opportunity for the sliding fee discount program. Questioned costs – None Context – The population of sliding fee discounts was stratified between in-house pharmacy dispense fees and all other in-scope services of the Organization. A sample of 25 prescriptions were tested out of a population of approximately 52,000 prescriptions dispensed through the in-house pharmacies and 7 instances of inappropriate sliding fee discounts were identified. A sample of 25 encounters were tested out of the population of approximately 146,000 encounters for all other inscope services and 2 instances of inappropriate sliding fee discounts were identified. The sampling methodology used is not and is not intended to be statistically valid. Additionally, the Organization’s informal policy for sliding fee discounts of in-house pharmacy dispense fees contains 2 categories instead of the minimum of 3 between 100% and 200% of the FPL. The Organization also maintains 2 lists of prescription drugs that are dispensed for a flat dispensing fee if covered under the 340B program, rather than applying discounts based on the patient’s ability to pay. Finally, the Organization only offers sliding fee discounts on prescriptions that also qualify under the 340B program. Identification as a repeat finding, if applicable – No. Recommendation – The Organization should review the sliding fee discount policy and schedules to ensure compliance with the Health Center Program Compliance Manual for all services within the scope of the program while considering improvements that can be made to improve compliance with the policy and schedules and increased accuracy of system-generated adjustments. The Organization should also continue educating personnel on the sliding fee discount program and consider implementing internal audits of sliding fee discounts to monitor and identify specific areas for further improvements or training.

Categories

Special Tests & Provisions HUD Housing Programs

Other Findings in this Audit

  • 571121 2024-001
    Significant Deficiency
  • 571122 2024-001
    Significant Deficiency
  • 571123 2024-001
    Significant Deficiency
  • 571124 2024-001
    Significant Deficiency
  • 571125 2024-002
    Significant Deficiency
  • 1147563 2024-001
    Significant Deficiency
  • 1147565 2024-001
    Significant Deficiency
  • 1147566 2024-001
    Significant Deficiency
  • 1147567 2024-002
    Significant Deficiency

Programs in Audit

ALN Program Name Expenditures
93.600 Head Start $7.94M
21.027 Coronavirus State and Local Fiscal Recovery Funds $765,930
10.558 Child and Adult Care Food Program $308,732
93.526 Grants for Capital Development in Health Centers $127,121
93.224 Health Center Program (community Health Centers, Migrant Health Centers, Health Care for the Homeless, and Public Housing Primary Care) $87,641
93.527 Grants for New and Expanded Services Under the Health Center Program $65,059
93.788 Opioid Str $32,417
93.243 Substance Abuse and Mental Health Services Projects of Regional and National Significance $18,627
93.959 Block Grants for Prevention and Treatment of Substance Abuse $459