Finding Text
Student Financial Assistance Cluster
84.063 Federal Pell Grant Program
U.S. Department of Education
Award Year - 2023/2024, 2024/2025
Criteria or Specific Requirement:
Special Tests and Provisions - Enrollment Reporting, 34 CFR 690.83(b)(2)
Institutions must review, update and certify student enrollment statuses, program information and effective dates that appear on the Enrollment Reporting Roster file or on the Enrollment Maintenance page of the National Student Loan Data System (NSLDS) Professional Access website. There are two categories of enrollment information, “Campus Level” and “Program Level,” both of which need to be reported accurately and have separate record types.
Condition:
The College did not submit complete and accurate student status change information to the NSLDS.
Cause:
The College's controls to ensure accurate information was provided to NSLDS did not operate effectively. The College uses an Enrollment Reporting Services (Services) to transit student enrollment status changes to NSLDS. In certain cases the information was submitted to the Servicer but not reported correctly to NSLDS. Ultimately the College has primary responsibility for complete and accurate submission of enrollment changes to NSLDS.
Effect or potential effect:
The accuracy of Title IV student records depends heavily on the accuracy of the enrollment information reported by the schools. If an institution does not review, update, and verify student enrollment statuses, effective dates of the enrollment status, and the anticipated completion dates, then the Title IV student records will be inaccurate.
Questioned Costs:
None noted
Context:
Out of a population of 706 student enrollment changes requiring notification, a sample of 25 student enrollment status changes was selected for testing. Out of the 25, three students that had graduated in August 2024 were improperly reported to NSLDS as withdrawn instead of graduated, one student's enrollment information was not reported to NSLDS and one student's graduation date was reported inaccurately. The sampling method was not intended to be, and was not, a statistically valid sample.
Identification of Repeat Finding, if applicable:
Not applicable
Recommendation:
We recommend that management review this area and establish procedure to ensure that student status changes are reported accurately to NSLDS.
View of Responsible Officials and Corrective Action:
Management agrees with the stated finding and has implemented a corrective action plan.