Finding Text
program requirements state that the organization must maintain a sliding fee discount scale based on federal poverty levels. During testing, it was identified that an applicant was misplace on the sliding fee discount scale set by the organization's policies. One of the organization's key controls to ensure appropriate placement on the sliding fee discount scale is a recalculation of annual income for each applicant. The organization failed to appropriately calculate an applicant's annual income and misplace the applicant on the sliding ee discount scale out of alignment with policies set by the organization. The applicant was approved for the incorrect discount rates basded on the rates and scale set by the organization's policy. If similar errors were to occur, noncomplieance with the sliding fee discount scales required by federal program requirements could potentially occur