Corrective Action Plan:
Texas Southern University agrees with the information that states the student’s program length was incorrectly
reported to NSLDS for 10 of 60 students tested. To further enhance reporting accurate information, the Office of
Student Records (formerly the Registrar’s Office) ha...
Corrective Action Plan:
Texas Southern University agrees with the information that states the student’s program length was incorrectly
reported to NSLDS for 10 of 60 students tested. To further enhance reporting accurate information, the Office of
Student Records (formerly the Registrar’s Office) has updated our business practice regarding this matter in the
following way. First, the Office of Student Records reached out to the Interim Dean of the Graduate School to
provide the correct program length for Graduate Programs at TSU. Second, we gathered information regarding
the total number of hours of each program offered and the total number of hours required to be considered a fulltime
student at TSU. We then utilized this information to calculate the program length in years. (For example, the
eMPA program at TSU is 36 hours and a full-time course load for a graduate student is 9 hours. We then divided
the total hours of the program (36 hours) by the full-time load (9). This provided us with how many semesters a
full-time student would take to complete the program. To finish the calculation and get the program length, we
divided it into 2 to get the number of years required to complete the program.
Implementation Date: January 2024
Responsible Person: Dr. Nickolaus Cioci, Dean of Student Records
Corrective Action Plan:
Texas Southern University also agrees with the information stating 17 of 38 student’s tested enrollment status
was not reported to NSLDS in a timely manner. We agree with this information that states 13 of the students
tested did not have their graduation effective date accurately reported to NSLDS in a timely manner. To combat
this issue, the Office of Student Records has created a new business process to report these students to NSLDS
in a timelier manner. First, the graduation coordinator has requested academic units to provide her with
information regarding students whose degrees are 100% complete earlier to allow her to confer these degrees
quicker. Second, the Office of Student Records has also changed their business practice and informed both the
Graduation Coordinator and the Law School Registrar’s representative that all degrees must be conferred no later
than 45 days after the semester ends. This will allow other staff time to turn in the graduation report to NSC in a
timelier manner and review the rejected records/correct the rejected records before the 60-day deadline to help
keep us in compliance.
Implementation Date: January 2024
Responsible Person: Dr. Nickolaus Cioci, Dean of Student Records
Corrective Action Plan:
Texas Southern University also agrees with the information stating 4 students that did not have their withdrawal
status or effective date of status change reported in a timely manner to NSLDS. In reviewing these records, it
appears accurate attendance was not taken causing Texas Southern University to be out of compliance for
reporting practices. To further enhance reporting capabilities, the Office of Student Records has created a new
business process to correct this error. First, TSU no longer allows advisors to register students and students must
register themselves and sign a financial acknowledgement form. Also, the Office of Student Records has
collaborated with the Office of the Provost to effectively communicate with faculty the ramifications of inaccurate
attendance reporting. In these communications, the faculty are also provided instructions on how to accurately
report attendance using their MyTSU attendance portal. Also, the Office of Student Records worked in
conjunction with the Office of Information Technology, to automate the process of dropping students for nonattendance
as reported by their faculty. Furthermore, we are continuing to update our business processes, so
these students are reported to NSC/NSLDS in a timely manner. Another issue involved students being reported
as nonattending but attending the course. TSU’s Office of Student Records and Office of the Provost have also
worked in conjunction to fix this issue as well. Several faculty members would not mark attendance causing their
whole class to get dropped. We have worked in our process to inform instructors they must mark attendance for
students to not create this issue in the future.
Implementation Date: January 2024
Responsible Person: Dr. Nickolaus Cioci, Dean of Student Records