Audit 9287

FY End
2021-06-30
Total Expended
$3.59B
Findings
16
Programs
32
Year: 2021 Accepted: 2024-01-03

Organization Exclusion Status:

Checking exclusion status...

Findings

ID Ref Severity Repeat Requirement
7168 2021-001 Material Weakness Yes L
7169 2021-002 Material Weakness Yes E
7170 2021-006 Significant Deficiency Yes L
7171 2021-001 Material Weakness Yes L
7172 2021-006 Significant Deficiency Yes L
7173 2021-003 Material Weakness Yes E
7174 2021-004 Material Weakness - E
7175 2021-005 Material Weakness Yes N
583610 2021-001 Material Weakness Yes L
583611 2021-002 Material Weakness Yes E
583612 2021-006 Significant Deficiency Yes L
583613 2021-001 Material Weakness Yes L
583614 2021-006 Significant Deficiency Yes L
583615 2021-003 Material Weakness Yes E
583616 2021-004 Material Weakness - E
583617 2021-005 Material Weakness Yes N

Programs

ALN Program Spent Major Findings
10.566 Nutrition Assistance for Puerto Rico $2.78B Yes 3
10.542 Pandemic Ebt Food Benefits $499.81M Yes 0
93.558 Temporary Assistance for Needy Families $63.68M Yes 5
93.600 Head Start $49.84M Yes 0
93.658 Foster Care_title IV-E $36.93M Yes 0
93.568 Low-Income Home Energy Assistance $28.99M Yes 0
93.575 Child Care and Development Block Grant $24.62M Yes 0
93.563 Child Support Enforcement $22.25M Yes 0
93.596 Child Care Mandatory and Matching Funds of the Child Care and Development Fund $20.40M Yes 0
96.001 Social Security_disability Insurance $18.71M Yes 0
93.356 Head Start Disaster Recovery $17.02M Yes 0
93.667 Social Services Block Grant $7.17M - 0
93.556 Promoting Safe and Stable Families $5.22M - 0
14.231 Emergency Solutions Grant Program $4.57M - 0
93.645 Stephanie Tubbs Jones Child Welfare Services Program $3.41M - 0
10.568 Emergency Food Assistance Program (administrative Costs) $2.16M - 0
93.671 Family Violence Prevention and Services/domestic Violence Shelter and Supportive Services $1.69M - 0
93.674 John H. Chafee Foster Care Program for Successful Transition to Adulthood $1.49M - 0
93.669 Child Abuse and Neglect State Grants $885,340 - 0
93.599 Chafee Education and Training Vouchers Program (etv) $358,140 - 0
10.649 Pandemic Ebt Administrative Costs $339,083 - 0
93.659 Adoption Assistance $288,928 - 0
93.590 Community-Based Child Abuse Prevention Grants $279,548 - 0
10.558 Child and Adult Care Food Program $263,609 - 0
93.434 Every Student Succeeds Act/preschool Development Grants $242,334 - 0
14.267 Continuum of Care Program $117,363 - 0
93.090 Guardianship Assistance $100,000 - 0
93.643 Children's Justice Grants to States $87,092 - 0
93.597 Grants to States for Access and Visitation Programs $81,101 - 0
93.802 Social Security_disability Insurance $66,267 - 0
10.569 Emergency Food Assistance Program (food Commodities) $52,416 - 0
10.565 Commodity Supplemental Food Program $5,201 - 0

Contacts

Name Title Type
Z4M6BCUFEHJ8 Maleni Rivera Santos Auditee
7872944900 Pedro Rivera Auditor
No contacts on file

Notes to SEFA

Title: NOTE A - BASIS OF ACCOUNTING Accounting Policies: The accompanying Schedule of Expenditures of Federal Awaeds is prepared from the Dwartment's accounting records and is not intended to present the financial position or results of operations of the department. Disbursements are recognized in the accounting pwriod in which they are paid. The Department has not elected to use the 10 percent "de minimis" indirect cost rate allowed under the Uniform Guidance. De Minimis Rate Used: N Rate Explanation: The United States Department of Health and Human Services, the Audit Cognizant Agency, approves the rates used by the Department of the Family to allocate qualified types of expenditures from state funds to federal financial assistance programs. For fiscal years 2018 to 2021, rates in the indirect cost allocation plan approved by HHS ranged from 2.8% to 19.5% among the different federal programs. The accompanying Schedule of Expenditures of Federal Awards (the "Schedule") includes the federal grant activities of the Department of the Family (the "Department") and is presented on the cash basis of accounting. The information in the Schedule is presented in accordance with the requirements of Title 2 U.S. Code of Federal Regulations Part 200, Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards ("Uniform Guidance"). State or local government redistributions of federal awards to the Department known as "passthrough awards", should be treated by the Department as though they were received directly from the federal government. The Uniform Guidance requires the Schedule to include the name of the passthrough entity and the identifying number assigned to the pass-through entity for the federal awards received. Numbers identified as NAV are not available.
Title: NOTE C - CLUSTER Accounting Policies: The accompanying Schedule of Expenditures of Federal Awaeds is prepared from the Dwartment's accounting records and is not intended to present the financial position or results of operations of the department. Disbursements are recognized in the accounting pwriod in which they are paid. The Department has not elected to use the 10 percent "de minimis" indirect cost rate allowed under the Uniform Guidance. De Minimis Rate Used: N Rate Explanation: The United States Department of Health and Human Services, the Audit Cognizant Agency, approves the rates used by the Department of the Family to allocate qualified types of expenditures from state funds to federal financial assistance programs. For fiscal years 2018 to 2021, rates in the indirect cost allocation plan approved by HHS ranged from 2.8% to 19.5% among the different federal programs. The Schedule identifies some programs as clusters. A cluster of programs is comprised of federal programs with different CFDA numbers that are closely related programs and share common requirements.
Title: NOTE D - MAJOR FEDERAL PROGRAMS Accounting Policies: The accompanying Schedule of Expenditures of Federal Awaeds is prepared from the Dwartment's accounting records and is not intended to present the financial position or results of operations of the department. Disbursements are recognized in the accounting pwriod in which they are paid. The Department has not elected to use the 10 percent "de minimis" indirect cost rate allowed under the Uniform Guidance. De Minimis Rate Used: N Rate Explanation: The United States Department of Health and Human Services, the Audit Cognizant Agency, approves the rates used by the Department of the Family to allocate qualified types of expenditures from state funds to federal financial assistance programs. For fiscal years 2018 to 2021, rates in the indirect cost allocation plan approved by HHS ranged from 2.8% to 19.5% among the different federal programs. Major programs are identified in the Summary of Auditors' Results Section of the Schedule of Findings and Questioned Costs.
Title: NOTE E - TRANSFERABILITY Accounting Policies: The accompanying Schedule of Expenditures of Federal Awaeds is prepared from the Dwartment's accounting records and is not intended to present the financial position or results of operations of the department. Disbursements are recognized in the accounting pwriod in which they are paid. The Department has not elected to use the 10 percent "de minimis" indirect cost rate allowed under the Uniform Guidance. De Minimis Rate Used: N Rate Explanation: The United States Department of Health and Human Services, the Audit Cognizant Agency, approves the rates used by the Department of the Family to allocate qualified types of expenditures from state funds to federal financial assistance programs. For fiscal years 2018 to 2021, rates in the indirect cost allocation plan approved by HHS ranged from 2.8% to 19.5% among the different federal programs. For purposes of the Schedule, the expenditures of the funds transferred from the Temporary Assistance for Needy Families (CFDA No. 93,558) to the Social Services Block Grant (CFDA No. 93.667) in the amount of $7,132,635, and to the Child Care Discretionary Fund (CFDA No. 93.575) in the amount of $9,303,125, were included in the total expenditures of the receiving program.
Title: NOTE F - RECONCILIATION WITH THE STATEMENT OF CASH RECEIPTS AND DISBURSEMENTS Accounting Policies: The accompanying Schedule of Expenditures of Federal Awaeds is prepared from the Dwartment's accounting records and is not intended to present the financial position or results of operations of the department. Disbursements are recognized in the accounting pwriod in which they are paid. The Department has not elected to use the 10 percent "de minimis" indirect cost rate allowed under the Uniform Guidance. De Minimis Rate Used: N Rate Explanation: The United States Department of Health and Human Services, the Audit Cognizant Agency, approves the rates used by the Department of the Family to allocate qualified types of expenditures from state funds to federal financial assistance programs. For fiscal years 2018 to 2021, rates in the indirect cost allocation plan approved by HHS ranged from 2.8% to 19.5% among the different federal programs. The Department is the recipient of a federal financial assistance program that does not result in cash receipts or disbursements and is therefore not recorded in the Department's statements of cash receipts and disbursements.
Title: NOTE G - IMPACT OF EARTHQUAKES AND CORONAVIRUS (COVID 19) Accounting Policies: The accompanying Schedule of Expenditures of Federal Awaeds is prepared from the Dwartment's accounting records and is not intended to present the financial position or results of operations of the department. Disbursements are recognized in the accounting pwriod in which they are paid. The Department has not elected to use the 10 percent "de minimis" indirect cost rate allowed under the Uniform Guidance. De Minimis Rate Used: N Rate Explanation: The United States Department of Health and Human Services, the Audit Cognizant Agency, approves the rates used by the Department of the Family to allocate qualified types of expenditures from state funds to federal financial assistance programs. For fiscal years 2018 to 2021, rates in the indirect cost allocation plan approved by HHS ranged from 2.8% to 19.5% among the different federal programs. As of December 2019, the island was hit by several earthquakes. During March 2020, due to the Coronavirus pandemic the government declared a lock down. These events caused the interruption of services and business activities which resulted in economic hardship. As a result of natural disasters many assets may be destroyed, damaged or impaired. These disasters affected the operations of the Department and the services provided. Natural disasters can result in additional obligations in order to restitute the order and normal business environment.

Finding Details

Criteria 2 CFR Part 200, Section 302 and 45 CFR Part 75, Section 302- Financial management and standards for financial management systems state that (a) Each state must expend and account for the Federal award in accordance with state laws and procedures for expending and accounting for the state's own funds. In addition, the state's and the other non-Federal entity's financial management systems, including records documenting compliance with Federal statutes, regulations, and the terms and conditions of the Federal award, must be sufficient to permit the preparation of reports required by general and program-specific terms and conditions; and the tracing of funds to a level of expenditures adequate to establish that such funds have been used according to the Federal statutes, regulations, and the terms and conditions of the Federal award, (b) The financial management system of each non- Federal entity must provide for the following: (1) Identification, in its accounts, of all Federal awards received and expended and the Federal programs under which they were received. (2) Accurate, current, and complete disclosure of the financial results of each Federal award or program in accordance with the reporting requirements set forth in §§200.327 Financial reporting and 200.328 Monitoring and reporting program performance. (3) Records that identifies adequately the source and application of funds for federally funded activities. These records must contain information pertaining to Federal awards, authorizations, obligations, unobligated balances, assets, expenditures, income, and interest and be supported by source documentation. (4) Effective control over, and accountability for, all funds, property, and other assets, and (5) Comparison of expenditures with budget amounts for each Federal award. Act Number 230 of July 23, 1974, Puerto Rico Government Accounting Law, as amended, states that the accounting system of the instrumentalities of the Commonwealth of Puerto Rico should be designed to reflect or provide complete and clear information related to their financial results of operations. Condition The Department has a weakened financial reporting system, brought on by several deficiencies related to the accounting and financial reporting practices of the Department. The deficiencies noted as part of our procedures are summarized as follows: • The Department's procedure manuals contain outdated procedures which do not necessarily reflect the current tasks and operations of the Department. • The Department does not prepare monthly closings on a recurring and periodic basis. • The Single Audit Report has not been submitted in a timely manner and audit procedures are significantly delayed due to a lack of reconciliations and monthly closing procedures. • Multiple transactions are recognized retroactively several months after occurring, as a result of the significant delays brought forth by a weak financial reporting system. • The Department does not have adequate procedures to reconcile, in a timely manner, financial transactions recorded in the accounting system of the Puerto Rico Treasury Department with the accounting records maintained by the Department. Effect Deficiencies in the financial reporting and accounting practices of the Department may result in the following: • Financial Reports which are required as part of compliance with federal programs may be prepared with inaccurate or incomplete financial information and may not be submitted in a timely and compliant manner. • Sanctions, reduced funding, return of monies to federal agencies, cancellation of grants, among other potential sanctions. • Inconsistency between the financial information registered in the Department with financial transactions recognized in the records of the Puerto Rico Treasury Department. • Difficulties in accurately assessing program performance and monitoring of expenses in line with budgeted amounts to actual amounts expended as part of program activities. Inefficiencies and additional effort incurred by employee's part as a result of outdated or inaccurate procedure manuals. This also results in confusion as to the proper procedures to follow and the relevant approval and revision tasks to be performed. • Non-compliance with federal program requirements brought forth as a result of financial information which is inaccurate. Cause The Department has not implemented a uniform internal accounting process that allows all the Department's administrations (5) to consolidate accounting information for both fiscal and program periods and reconcile with financial information with the Treasury Department. In addition, the Department lacks uniform internal accounting software and applications between the administrations of the Department, which precludes them from timely and accurate consolidation of financial information. Recommendation The Department needs to implement a formal monthly closing of its accounting records and financial reporting with the purpose of ensuring accurate and timely financial information. Monthly closing procedures would be carried out most efficiently by developing a logical order for closing procedures and assigning responsibility for completing the procedures to specific personnel. As the Department is composed of various administrations, a task force should be assigned to develop procedures which detail the data-gathering information process to accumulate financial data of the administrations in a consistent manner. In addition, financial information should be consolidated at the Department level in order to reconcile with the financial records of the Treasury Department. Procedures should include, at a minimum, the following: the month-end period, a list of monthly closing tasks (post sub ledger balances to general ledgers, post journal entries, reconcile financial records with those of the Treasury Department, etc.), and the due date of each task (2 weeks after month end, etc.) It is recommended that the closing and reconciliation procedures be documented in a checklist that indicates the responsible individual who will perform each procedure and when completion of each procedure is due. Following are recommendations regarding the required closing procedures and suggestions to improve the financial reporting system: • Determine that all transactions have been recorded and posted. Transactions should be reviewed for completeness by scanning accounts to determine any unusual balances or fluctuations from expectations. • Reconcile general ledger accounts to underlying records and compareireconcile this information with the records of the Puerto Rico Treasury Department. Any differences observed during this process should be followed up in a timely manner in order to clarify and clear any reconciling items between the two sets of financial records. • Accumulate pertinent information necessary for the preparation of federal reports (financial and performance reports). In addition, a proper flowchart of procedures and revisions should be prepared to ensure that federal reports are filed and certified within established deadlines. • Perform a budgetary analysis by comparing expected amounts of expenditure with actual results. This will provide a more accurate measure of performance for federal programs and the overall efficiency in the use of funds of the Department. This will enhance the monitoring of program performance to ensure compliance with federal regulations and State Plan objectives. • Proper storage and backup of Department data files as part of the closing procedure. All files should be properly backed up before monthly closing is determined to be complete. • Differences observed during the reconciliation and closing procedure need to be discussed with the management personnel responsible for providing oversight over each respective area of the financial reporting cycle. Any adjustments necessary as a result of these procedures should be posted in a timely manner and before the closing is completed. Internal control manuals should be evaluated to ensure that they provide a clear and descriptive flowchart which details personnel involved, flow of information, estimated time frames for deliverables, and other control procedures relevant to the Department's operations. The Department should also evaluate its existing manuals to determine if they are updated and accurately reflect the procedures the Department currently carries out and ensure that these are in compliance with federal requirements. Updated written procedures and instructions will prevent or reduce misunderstandings, errors, inefficiencies or wasted efforts, enhancing the efficiency of the operations of the Department. Questioned Costs None Management's Response Refer to Grantee's Corrective Action Plan.
Criteria: The Department is required to identify in its annual plan the population eligible for NAP benefits. In testing the propriety of eligibility determinations and disbursements for NAP benefits, the auditor shall apply the eligibility criteria established by the Department and identified in the annual plan (7 CFR section 285.3(b)(2)). 7 CFR Part 285 Section 3 Plan of Operation, states (b) The plan of operation shall include the following information: (2) A description of the needy persons residing in the Commonwealth of Puerto Rico and an assessment of the food and nutrition needs of these persons. The description and assessment shall demonstrate that the Nutrition Assistance Program is directed toward the neediest persons in the Commonwealth of Puerto Rico. Condition: We noted several files for participants of the referenced federal award were not complete to evaluate properly and conclude participant/beneficiary was eligible, as required by the Department procedures and federal law. As a result, we could not conclude participants reviewed were eligible to receive benefits as required by the federal award. Perspective — We selected a sample of forty (40) participant files as part of compliance testing regarding eligibility, auditors noted several cases in which the following documentation was not present in participants' files as follows: • (6) Valid ID • (7) Evidence of Residency The ID verification of participants is the control established by the administration in its state plan to confirm the existence of the participants receiving benefits. Evidence of residency is a control placed by the administration in its state plan to confirm participants' physical addresses to prevent participants from receiving benefits from two distinct locations (states) or multiple participants receiving benefits from the same address without being considered as a familiar unit. Effect: The Department may be qualifying participants who do not meet the eligibility requirements established by federal regulations. This may ultimately result in sanctions, reduced funding, having to return monies to the federal agency, or cancellation of grants. Cause: The Department is not adhering to the established internal control procedures and not adequately documenting its evaluation and conclusion over the eligibility of participants. Recommendation: The Department must adhere to its existing internal control procedures to properly document eligibility verification procedures performed and to ensure compliance with federal regulations and the State Plan. All documents established by the Department to evaluate and conclude participants are eligible, need to be obtained and evidenced in the participant's file. The Department should also properly communicate eligibility verification procedures to employees and provide a clear outline as to the tasks, responsibilities, and supervision and approval tasks for each employee within the eligibility verification process. In case, any document established for verification of eligibility is temporarily waived due to specific reasons (natural disasters, pandemic, etc.) the Department should formally communicate the provisions of the temporary waiver, obtain approval of the federal awarding agency, and formal communication should be included in the participant's file. Questioned Costs: Could not be determined. Management's Response: Refer to Grantee's Corrective Action Plan.
Criteria Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, Part 200.512, Report Submission, (a) General, (I) states that the audit must be completed, and the data collection form and reporting package must be submitted within the earlier of 30 calendar days after receipt of the auditors' report(s), or nine months after the end of the audit period. Condition The Department did not comply with the required due date for the submission of the Single Audit Report Package as a result of systematic issues which have led to delays in the receipt and processing of information required as part of the Single Audit. Effect The Department will be considered delinquent in the submission of the Single Audit Report Package and if it does not respond to follow-up procedures from federal agencies, may face sanctions such as: • Draw-Down Restrictions • Reimbursable Draw Down • Withholding a Percentage of Federal Funds • Suspension of Federal Funds • Termination of Grant Cause During March 2020, the government of Puerto Rico declared a general lockdown as a result of the COVID-19 Pandemic which had a significant impact in governmental agencies and businesses across Puerto Rico, delaying operations on an island-wide scale. This resulted in significant delays in the completion of the Single audits for the past fiscal periods which in turn has resulted in complications regarding filing within required deadlines. In addition, the Department experienced a high rate of turnover in personnel, in addition to the observations regarding reconciliation of financial information as mentioned in audit finding 2021-01 and 2021-02, which resulted in additional efforts to properly organize information, therefor causing significant delays in the flow of information and completion of the 2021 audit. Recommendation The Department must designate work teams amongst all relevant administrations which serve as liaisons with auditors and be responsible for the delivery of information and documentation to ensure compliance with due dates. The Department should maintain a clear line of communication throughout its administrations and follow up accordingly to maintain a continuous flow of information during audit procedures. In addition, the Department should request periodic follow-up meetings with auditors to address any audit issues encountered which may affect meeting established deadlines. Questioned Costs None Management's Response Refer to Grantee's Corrective Action Plan
Criteria 2 CFR Part 200, Section 302 and 45 CFR Part 75, Section 302- Financial management and standards for financial management systems state that (a) Each state must expend and account for the Federal award in accordance with state laws and procedures for expending and accounting for the state's own funds. In addition, the state's and the other non-Federal entity's financial management systems, including records documenting compliance with Federal statutes, regulations, and the terms and conditions of the Federal award, must be sufficient to permit the preparation of reports required by general and program-specific terms and conditions; and the tracing of funds to a level of expenditures adequate to establish that such funds have been used according to the Federal statutes, regulations, and the terms and conditions of the Federal award, (b) The financial management system of each non- Federal entity must provide for the following: (1) Identification, in its accounts, of all Federal awards received and expended and the Federal programs under which they were received. (2) Accurate, current, and complete disclosure of the financial results of each Federal award or program in accordance with the reporting requirements set forth in §§200.327 Financial reporting and 200.328 Monitoring and reporting program performance. (3) Records that identifies adequately the source and application of funds for federally funded activities. These records must contain information pertaining to Federal awards, authorizations, obligations, unobligated balances, assets, expenditures, income, and interest and be supported by source documentation. (4) Effective control over, and accountability for, all funds, property, and other assets, and (5) Comparison of expenditures with budget amounts for each Federal award. Act Number 230 of July 23, 1974, Puerto Rico Government Accounting Law, as amended, states that the accounting system of the instrumentalities of the Commonwealth of Puerto Rico should be designed to reflect or provide complete and clear information related to their financial results of operations. Condition The Department has a weakened financial reporting system, brought on by several deficiencies related to the accounting and financial reporting practices of the Department. The deficiencies noted as part of our procedures are summarized as follows: • The Department's procedure manuals contain outdated procedures which do not necessarily reflect the current tasks and operations of the Department. • The Department does not prepare monthly closings on a recurring and periodic basis. • The Single Audit Report has not been submitted in a timely manner and audit procedures are significantly delayed due to a lack of reconciliations and monthly closing procedures. • Multiple transactions are recognized retroactively several months after occurring, as a result of the significant delays brought forth by a weak financial reporting system. • The Department does not have adequate procedures to reconcile, in a timely manner, financial transactions recorded in the accounting system of the Puerto Rico Treasury Department with the accounting records maintained by the Department. Effect Deficiencies in the financial reporting and accounting practices of the Department may result in the following: • Financial Reports which are required as part of compliance with federal programs may be prepared with inaccurate or incomplete financial information and may not be submitted in a timely and compliant manner. • Sanctions, reduced funding, return of monies to federal agencies, cancellation of grants, among other potential sanctions. • Inconsistency between the financial information registered in the Department with financial transactions recognized in the records of the Puerto Rico Treasury Department. • Difficulties in accurately assessing program performance and monitoring of expenses in line with budgeted amounts to actual amounts expended as part of program activities. Inefficiencies and additional effort incurred by employee's part as a result of outdated or inaccurate procedure manuals. This also results in confusion as to the proper procedures to follow and the relevant approval and revision tasks to be performed. • Non-compliance with federal program requirements brought forth as a result of financial information which is inaccurate. Cause The Department has not implemented a uniform internal accounting process that allows all the Department's administrations (5) to consolidate accounting information for both fiscal and program periods and reconcile with financial information with the Treasury Department. In addition, the Department lacks uniform internal accounting software and applications between the administrations of the Department, which precludes them from timely and accurate consolidation of financial information. Recommendation The Department needs to implement a formal monthly closing of its accounting records and financial reporting with the purpose of ensuring accurate and timely financial information. Monthly closing procedures would be carried out most efficiently by developing a logical order for closing procedures and assigning responsibility for completing the procedures to specific personnel. As the Department is composed of various administrations, a task force should be assigned to develop procedures which detail the data-gathering information process to accumulate financial data of the administrations in a consistent manner. In addition, financial information should be consolidated at the Department level in order to reconcile with the financial records of the Treasury Department. Procedures should include, at a minimum, the following: the month-end period, a list of monthly closing tasks (post sub ledger balances to general ledgers, post journal entries, reconcile financial records with those of the Treasury Department, etc.), and the due date of each task (2 weeks after month end, etc.) It is recommended that the closing and reconciliation procedures be documented in a checklist that indicates the responsible individual who will perform each procedure and when completion of each procedure is due. Following are recommendations regarding the required closing procedures and suggestions to improve the financial reporting system: • Determine that all transactions have been recorded and posted. Transactions should be reviewed for completeness by scanning accounts to determine any unusual balances or fluctuations from expectations. • Reconcile general ledger accounts to underlying records and compareireconcile this information with the records of the Puerto Rico Treasury Department. Any differences observed during this process should be followed up in a timely manner in order to clarify and clear any reconciling items between the two sets of financial records. • Accumulate pertinent information necessary for the preparation of federal reports (financial and performance reports). In addition, a proper flowchart of procedures and revisions should be prepared to ensure that federal reports are filed and certified within established deadlines. • Perform a budgetary analysis by comparing expected amounts of expenditure with actual results. This will provide a more accurate measure of performance for federal programs and the overall efficiency in the use of funds of the Department. This will enhance the monitoring of program performance to ensure compliance with federal regulations and State Plan objectives. • Proper storage and backup of Department data files as part of the closing procedure. All files should be properly backed up before monthly closing is determined to be complete. • Differences observed during the reconciliation and closing procedure need to be discussed with the management personnel responsible for providing oversight over each respective area of the financial reporting cycle. Any adjustments necessary as a result of these procedures should be posted in a timely manner and before the closing is completed. Internal control manuals should be evaluated to ensure that they provide a clear and descriptive flowchart which details personnel involved, flow of information, estimated time frames for deliverables, and other control procedures relevant to the Department's operations. The Department should also evaluate its existing manuals to determine if they are updated and accurately reflect the procedures the Department currently carries out and ensure that these are in compliance with federal requirements. Updated written procedures and instructions will prevent or reduce misunderstandings, errors, inefficiencies or wasted efforts, enhancing the efficiency of the operations of the Department. Questioned Costs None Management's Response Refer to Grantee's Corrective Action Plan.
Criteria Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, Part 200.512, Report Submission, (a) General, (I) states that the audit must be completed, and the data collection form and reporting package must be submitted within the earlier of 30 calendar days after receipt of the auditors' report(s), or nine months after the end of the audit period. Condition The Department did not comply with the required due date for the submission of the Single Audit Report Package as a result of systematic issues which have led to delays in the receipt and processing of information required as part of the Single Audit. Effect The Department will be considered delinquent in the submission of the Single Audit Report Package and if it does not respond to follow-up procedures from federal agencies, may face sanctions such as: • Draw-Down Restrictions • Reimbursable Draw Down • Withholding a Percentage of Federal Funds • Suspension of Federal Funds • Termination of Grant Cause During March 2020, the government of Puerto Rico declared a general lockdown as a result of the COVID-19 Pandemic which had a significant impact in governmental agencies and businesses across Puerto Rico, delaying operations on an island-wide scale. This resulted in significant delays in the completion of the Single audits for the past fiscal periods which in turn has resulted in complications regarding filing within required deadlines. In addition, the Department experienced a high rate of turnover in personnel, in addition to the observations regarding reconciliation of financial information as mentioned in audit finding 2021-01 and 2021-02, which resulted in additional efforts to properly organize information, therefor causing significant delays in the flow of information and completion of the 2021 audit. Recommendation The Department must designate work teams amongst all relevant administrations which serve as liaisons with auditors and be responsible for the delivery of information and documentation to ensure compliance with due dates. The Department should maintain a clear line of communication throughout its administrations and follow up accordingly to maintain a continuous flow of information during audit procedures. In addition, the Department should request periodic follow-up meetings with auditors to address any audit issues encountered which may affect meeting established deadlines. Questioned Costs None Management's Response Refer to Grantee's Corrective Action Plan
Criteria: Eligibility- Individual Material Weakness and Noncompliance The Department as an eligible State has submitted to the Secretary of the U.S. Treasury a State Plan that outlines the way the State intends to conduct the TANF program as requested by 42 U.S.C. Part 602 Section (a)(1)(A)(i). The State Plan shall set forth objective criteria for the delivery of benefits and the determination of eligibility and for fair and equitable treatment, including an explanation of how the State will provide opportunities for recipients who have been adversely affected to be heard in a State administrative or appeal process as required by 42 U.S.C. Part 602 Section (a) (1) (B) (iii). The Temporary Assistance for Needy Families Program State Plan of Operation for fiscal years 2018 through 2020 of the Government of Puerto Rico (the State Plan), Chapter IV-Application Process, establishes financial and non-financial eligibility requirements for applications and redeterminations; the assistance unit that will be considered for benefits and services; supportive evidence of eligibility requirements; and other eligibility factors and criteria Condition: We noted several files for participants of the referenced federal award were not complete to evaluate properly and conclude participant/beneficiary was eligible, as required by the Department procedures and federal law. As a result, we could not conclude participants reviewed were eligible to receive benefits as required by the federal award. Perspective - We selected a sample of fifteen (15) participant files as part of compliance testing regarding eligibility, auditors noted several cases in which the following documentation was not present in participants' files as follows: • (4) Verification of Valid ID. • (7) Income Verification Form for audited period. • (2) Information Verification Form. • (1) Participant file was not available for our review. The valid identification is an eligibility control established in the program's state plan to prove the existence of participants. The Income Verification Form is a document completed by the TSAF (evaluators) to determine if the applicant's net income, for a given period, does not exceed the Maximum Monthly Income for compliance with the 150°0 poverty threshold. Information Verification Forms must be completed during initial and re-evaluation processes to track any change on the participants' attributes (whether income or Non income attributes). Effect: The Department may be qualifying participants who do not meet the eligibility requirements established by federal regulations. This may ultimately result in sanctions, reduced funding, having to return monies to the federal agency, or cancellation of grants. Cause: The Department is not adhering to the established internal control procedures and not adequately documenting its evaluation and conclusion regarding the eligibility of participants. Recommendation: The Department must adhere to its existing internal control procedures to properly document eligibility verification procedures performed and to ensure compliance with federal regulations and the State Plan. All documents established by the Department to evaluate and conclude participants are eligible, need to be obtained and evidenced in the participant's file. The Department should also properly communicate eligibility verification procedures to employees and provide a clear outline as to the tasks, responsibilities, and supervision and approval tasks for each employee within the eligibility verification process. In case, any document established for verification of eligibility is temporarily waived due to specific reasons (natural disasters, pandemic, etc.) the Department should formally communicate the provisions of the temporary waiver, obtain approval of the federal awarding agency, and formal communication should be included in the participant's file. Questioned Costs: Could not be determined. Management's Response: Refer to Grantee's corrective action plan
Criteria Any family that includes an adult or minor child head of household or a spouse of the head of household who has received assistance under any state program funded by federal TANF funds for 60 months (whether or not consecutive) is ineligible for additionally federally funded TANF assistance. However, the state may extend assistance to a family on the basis of hardship, as defined by the state, or if a family member has been battered or subjected to extreme cruelty. (42 USC 608(a)(7); 45 CFR sections 264.1(a), (b), and (c)) The TANF State Plan Section V Special Provisions, Point 2 states: Puerto Rico's eligibility and payment standards will be utilized for families who arrive from another state or territory, rather than using the latter's standards. Periods of cash assistance received under the TANF Program in another state or territory will count towards TANF participant's lifetime limit of consecutive or nonconsecutive 60 months of assistance. Condition We noted the Department concluded a participant was eligible to be a beneficiary of the federal award when it did not comply with the requirement established for eligibility. The participant received benefits during a period that exceeded 60 months. Perspective We selected a sample of fifteen (15) participant files as part of compliance testing regarding the eligibility requirement. Auditors observed one (1) instance in which a participant continued to receive program benefits after exceeding the 60-month period established for Category C (head of household) participants without approval or justification. The Participant exceeded the maximum participation period by a total of six (6) months. Effect: As a result, the Department has disbursed federal program benefits to ineligible participants. This may ultimately result in sanctions, reduced funding, having to return monies to the federal agency, or cancellation of grants. Cause: The Department is not adhering to the established internal control procedures and not adequately documenting its evaluation and conclusion over the eligibility of participants. Recommendation: The Department must adhere to its existing internal control procedures to properly document eligibility verification procedures performed and to ensure compliance with federal regulations and the State Plan. Emphasis and efforts should be directed towards minimizing the time elapsed between the evaluation of eligibility technicians and corresponding supervisors to properly detect any potential errors before disbursement of funds occurs. The Department should also properly communicate eligibility verification procedures to employees and provide a clear outline as to the tasks, responsibilities, and supervision and approval tasks for each employee within the eligibility verification process. Questioned Costs: Could not be determined. Management's Response: Refer to Grantee's Corrective Action Plan
Criteria: Each state shall participate in the Income Eligibility and Verification System (IEVS) required by Section 1137 of the Social Security Act as amended. Under the state plan the state is required to coordinate data exchanges with other federally assisted benefit programs, request and use income and benefit information when making eligibility determinations and adhere to standardized formats and procedures in exchanging information with other programs and agencies. The Department's Local Office Procedure Manual (the "Manual"), establishes the following procedures for the exchange of information of persons receiving Social Security Benefits (BENDEX): (a) The BENDEX list is issued monthly to the Director of each Region. (b) The Regional Director sends it to the corresponding local office. (c) The list is assigned and delivered to the technicians to crosscheck the information of the list with the participants' file. (d) The technicians will make a note on the Daily Contact Form (ADSEF-106G) including the finding, date of crosscheck, and name. In the BENDEX list the technicians must write their initials and the date on which the evaluation was made. Condition: We noted several files for participants of the referenced federal award were not complete to evaluate properly and conclude participant/beneficiary was eligible, as required by the Department procedures and federal law. As a result, we could not conclude participants reviewed were eligible to receive benefits as required by the federal award. Perspective - We selected a sample of 15 participant files as part of compliance testing regarding eligibility, auditors noted several cases in which the following documentation was not present in participants' files as follows: • (4) Period of Participation Form. (Cat. C) • (3) Verification of eligible age of all minors within familiar unit. (Cat. C) • (1) Child Support Agreement for non-custodial parents. (Cat. C) • (2) Verification of Valid ID. (Cat. A & D) • (2) Medical Cert cation From Specialist Form (TANF-34). (Cat. D) • (7) Benefit Determination Worksheet for audited period. (All Cat.) • (1) Participant file was not available for our review. The Participation Verification Form is a form completed by TSAF when reevaluating a case to ascertain that a participant has not exceeded the 60-month period established by the program for category C participants. The Child Support Cooperation Agreement for non-custodial parents is an eligibility requirement for all Category C participants as evidence of custodial parent's cooperation with the ASUME administration in identifying the minor's father and establishing an alimony. The Valid Identification is an eligibility control established in the program's state plan to prove the existence of participants. The Medical Certification From Specialist Form (TANF-34) is an eligibility requirement that must be provided by applicants under category D to certify that they are incapable of compliance with work, study, or training requirements due to their mental or physical health. The Benefit Determination Worksheet is a form completed on an annual basis for the determination and communication of the amount of benefits a participant is eligible to receive during an established period. Effect: The Department may be qualifying participants that do not meet the eligibility requirements established by federal regulations. This may ultimately result in sanctions, reduced funding, having to return monies to the federal agency, or cancellation of grants. Cause: The Department is not adhering to the established internal control procedures and not adequately documenting its evaluation and conclusion over the eligibility of participants. Recommendation: The Department must adhere to its existing internal control procedures to properly document eligibility verification procedures performed and to ensure compliance with federal regulations and the State Plan. All documents established by the Department to evaluate and conclude participants are eligible, need to be obtained and evidenced in the participant's file. The Department should also properly communicate eligibility verification procedures to employees and provide a clear outline as to the tasks, responsibilities, and supervision and approval tasks for each employee within the eligibility verification process. In case, any document established for verification of eligibility is temporarily waived due to specific reasons (natural disasters, pandemic, etc.) the Department should formally communicate the provisions of the temporary waiver, obtain approval from the federal awarding agency, and formal communication should be included in the participant's fi le. Questioned Costs: Could not be determined. Management's Response: Refer to Grantee's Corrective Action Plan
Criteria 2 CFR Part 200, Section 302 and 45 CFR Part 75, Section 302- Financial management and standards for financial management systems state that (a) Each state must expend and account for the Federal award in accordance with state laws and procedures for expending and accounting for the state's own funds. In addition, the state's and the other non-Federal entity's financial management systems, including records documenting compliance with Federal statutes, regulations, and the terms and conditions of the Federal award, must be sufficient to permit the preparation of reports required by general and program-specific terms and conditions; and the tracing of funds to a level of expenditures adequate to establish that such funds have been used according to the Federal statutes, regulations, and the terms and conditions of the Federal award, (b) The financial management system of each non- Federal entity must provide for the following: (1) Identification, in its accounts, of all Federal awards received and expended and the Federal programs under which they were received. (2) Accurate, current, and complete disclosure of the financial results of each Federal award or program in accordance with the reporting requirements set forth in §§200.327 Financial reporting and 200.328 Monitoring and reporting program performance. (3) Records that identifies adequately the source and application of funds for federally funded activities. These records must contain information pertaining to Federal awards, authorizations, obligations, unobligated balances, assets, expenditures, income, and interest and be supported by source documentation. (4) Effective control over, and accountability for, all funds, property, and other assets, and (5) Comparison of expenditures with budget amounts for each Federal award. Act Number 230 of July 23, 1974, Puerto Rico Government Accounting Law, as amended, states that the accounting system of the instrumentalities of the Commonwealth of Puerto Rico should be designed to reflect or provide complete and clear information related to their financial results of operations. Condition The Department has a weakened financial reporting system, brought on by several deficiencies related to the accounting and financial reporting practices of the Department. The deficiencies noted as part of our procedures are summarized as follows: • The Department's procedure manuals contain outdated procedures which do not necessarily reflect the current tasks and operations of the Department. • The Department does not prepare monthly closings on a recurring and periodic basis. • The Single Audit Report has not been submitted in a timely manner and audit procedures are significantly delayed due to a lack of reconciliations and monthly closing procedures. • Multiple transactions are recognized retroactively several months after occurring, as a result of the significant delays brought forth by a weak financial reporting system. • The Department does not have adequate procedures to reconcile, in a timely manner, financial transactions recorded in the accounting system of the Puerto Rico Treasury Department with the accounting records maintained by the Department. Effect Deficiencies in the financial reporting and accounting practices of the Department may result in the following: • Financial Reports which are required as part of compliance with federal programs may be prepared with inaccurate or incomplete financial information and may not be submitted in a timely and compliant manner. • Sanctions, reduced funding, return of monies to federal agencies, cancellation of grants, among other potential sanctions. • Inconsistency between the financial information registered in the Department with financial transactions recognized in the records of the Puerto Rico Treasury Department. • Difficulties in accurately assessing program performance and monitoring of expenses in line with budgeted amounts to actual amounts expended as part of program activities. Inefficiencies and additional effort incurred by employee's part as a result of outdated or inaccurate procedure manuals. This also results in confusion as to the proper procedures to follow and the relevant approval and revision tasks to be performed. • Non-compliance with federal program requirements brought forth as a result of financial information which is inaccurate. Cause The Department has not implemented a uniform internal accounting process that allows all the Department's administrations (5) to consolidate accounting information for both fiscal and program periods and reconcile with financial information with the Treasury Department. In addition, the Department lacks uniform internal accounting software and applications between the administrations of the Department, which precludes them from timely and accurate consolidation of financial information. Recommendation The Department needs to implement a formal monthly closing of its accounting records and financial reporting with the purpose of ensuring accurate and timely financial information. Monthly closing procedures would be carried out most efficiently by developing a logical order for closing procedures and assigning responsibility for completing the procedures to specific personnel. As the Department is composed of various administrations, a task force should be assigned to develop procedures which detail the data-gathering information process to accumulate financial data of the administrations in a consistent manner. In addition, financial information should be consolidated at the Department level in order to reconcile with the financial records of the Treasury Department. Procedures should include, at a minimum, the following: the month-end period, a list of monthly closing tasks (post sub ledger balances to general ledgers, post journal entries, reconcile financial records with those of the Treasury Department, etc.), and the due date of each task (2 weeks after month end, etc.) It is recommended that the closing and reconciliation procedures be documented in a checklist that indicates the responsible individual who will perform each procedure and when completion of each procedure is due. Following are recommendations regarding the required closing procedures and suggestions to improve the financial reporting system: • Determine that all transactions have been recorded and posted. Transactions should be reviewed for completeness by scanning accounts to determine any unusual balances or fluctuations from expectations. • Reconcile general ledger accounts to underlying records and compareireconcile this information with the records of the Puerto Rico Treasury Department. Any differences observed during this process should be followed up in a timely manner in order to clarify and clear any reconciling items between the two sets of financial records. • Accumulate pertinent information necessary for the preparation of federal reports (financial and performance reports). In addition, a proper flowchart of procedures and revisions should be prepared to ensure that federal reports are filed and certified within established deadlines. • Perform a budgetary analysis by comparing expected amounts of expenditure with actual results. This will provide a more accurate measure of performance for federal programs and the overall efficiency in the use of funds of the Department. This will enhance the monitoring of program performance to ensure compliance with federal regulations and State Plan objectives. • Proper storage and backup of Department data files as part of the closing procedure. All files should be properly backed up before monthly closing is determined to be complete. • Differences observed during the reconciliation and closing procedure need to be discussed with the management personnel responsible for providing oversight over each respective area of the financial reporting cycle. Any adjustments necessary as a result of these procedures should be posted in a timely manner and before the closing is completed. Internal control manuals should be evaluated to ensure that they provide a clear and descriptive flowchart which details personnel involved, flow of information, estimated time frames for deliverables, and other control procedures relevant to the Department's operations. The Department should also evaluate its existing manuals to determine if they are updated and accurately reflect the procedures the Department currently carries out and ensure that these are in compliance with federal requirements. Updated written procedures and instructions will prevent or reduce misunderstandings, errors, inefficiencies or wasted efforts, enhancing the efficiency of the operations of the Department. Questioned Costs None Management's Response Refer to Grantee's Corrective Action Plan.
Criteria: The Department is required to identify in its annual plan the population eligible for NAP benefits. In testing the propriety of eligibility determinations and disbursements for NAP benefits, the auditor shall apply the eligibility criteria established by the Department and identified in the annual plan (7 CFR section 285.3(b)(2)). 7 CFR Part 285 Section 3 Plan of Operation, states (b) The plan of operation shall include the following information: (2) A description of the needy persons residing in the Commonwealth of Puerto Rico and an assessment of the food and nutrition needs of these persons. The description and assessment shall demonstrate that the Nutrition Assistance Program is directed toward the neediest persons in the Commonwealth of Puerto Rico. Condition: We noted several files for participants of the referenced federal award were not complete to evaluate properly and conclude participant/beneficiary was eligible, as required by the Department procedures and federal law. As a result, we could not conclude participants reviewed were eligible to receive benefits as required by the federal award. Perspective — We selected a sample of forty (40) participant files as part of compliance testing regarding eligibility, auditors noted several cases in which the following documentation was not present in participants' files as follows: • (6) Valid ID • (7) Evidence of Residency The ID verification of participants is the control established by the administration in its state plan to confirm the existence of the participants receiving benefits. Evidence of residency is a control placed by the administration in its state plan to confirm participants' physical addresses to prevent participants from receiving benefits from two distinct locations (states) or multiple participants receiving benefits from the same address without being considered as a familiar unit. Effect: The Department may be qualifying participants who do not meet the eligibility requirements established by federal regulations. This may ultimately result in sanctions, reduced funding, having to return monies to the federal agency, or cancellation of grants. Cause: The Department is not adhering to the established internal control procedures and not adequately documenting its evaluation and conclusion over the eligibility of participants. Recommendation: The Department must adhere to its existing internal control procedures to properly document eligibility verification procedures performed and to ensure compliance with federal regulations and the State Plan. All documents established by the Department to evaluate and conclude participants are eligible, need to be obtained and evidenced in the participant's file. The Department should also properly communicate eligibility verification procedures to employees and provide a clear outline as to the tasks, responsibilities, and supervision and approval tasks for each employee within the eligibility verification process. In case, any document established for verification of eligibility is temporarily waived due to specific reasons (natural disasters, pandemic, etc.) the Department should formally communicate the provisions of the temporary waiver, obtain approval of the federal awarding agency, and formal communication should be included in the participant's file. Questioned Costs: Could not be determined. Management's Response: Refer to Grantee's Corrective Action Plan.
Criteria Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, Part 200.512, Report Submission, (a) General, (I) states that the audit must be completed, and the data collection form and reporting package must be submitted within the earlier of 30 calendar days after receipt of the auditors' report(s), or nine months after the end of the audit period. Condition The Department did not comply with the required due date for the submission of the Single Audit Report Package as a result of systematic issues which have led to delays in the receipt and processing of information required as part of the Single Audit. Effect The Department will be considered delinquent in the submission of the Single Audit Report Package and if it does not respond to follow-up procedures from federal agencies, may face sanctions such as: • Draw-Down Restrictions • Reimbursable Draw Down • Withholding a Percentage of Federal Funds • Suspension of Federal Funds • Termination of Grant Cause During March 2020, the government of Puerto Rico declared a general lockdown as a result of the COVID-19 Pandemic which had a significant impact in governmental agencies and businesses across Puerto Rico, delaying operations on an island-wide scale. This resulted in significant delays in the completion of the Single audits for the past fiscal periods which in turn has resulted in complications regarding filing within required deadlines. In addition, the Department experienced a high rate of turnover in personnel, in addition to the observations regarding reconciliation of financial information as mentioned in audit finding 2021-01 and 2021-02, which resulted in additional efforts to properly organize information, therefor causing significant delays in the flow of information and completion of the 2021 audit. Recommendation The Department must designate work teams amongst all relevant administrations which serve as liaisons with auditors and be responsible for the delivery of information and documentation to ensure compliance with due dates. The Department should maintain a clear line of communication throughout its administrations and follow up accordingly to maintain a continuous flow of information during audit procedures. In addition, the Department should request periodic follow-up meetings with auditors to address any audit issues encountered which may affect meeting established deadlines. Questioned Costs None Management's Response Refer to Grantee's Corrective Action Plan
Criteria 2 CFR Part 200, Section 302 and 45 CFR Part 75, Section 302- Financial management and standards for financial management systems state that (a) Each state must expend and account for the Federal award in accordance with state laws and procedures for expending and accounting for the state's own funds. In addition, the state's and the other non-Federal entity's financial management systems, including records documenting compliance with Federal statutes, regulations, and the terms and conditions of the Federal award, must be sufficient to permit the preparation of reports required by general and program-specific terms and conditions; and the tracing of funds to a level of expenditures adequate to establish that such funds have been used according to the Federal statutes, regulations, and the terms and conditions of the Federal award, (b) The financial management system of each non- Federal entity must provide for the following: (1) Identification, in its accounts, of all Federal awards received and expended and the Federal programs under which they were received. (2) Accurate, current, and complete disclosure of the financial results of each Federal award or program in accordance with the reporting requirements set forth in §§200.327 Financial reporting and 200.328 Monitoring and reporting program performance. (3) Records that identifies adequately the source and application of funds for federally funded activities. These records must contain information pertaining to Federal awards, authorizations, obligations, unobligated balances, assets, expenditures, income, and interest and be supported by source documentation. (4) Effective control over, and accountability for, all funds, property, and other assets, and (5) Comparison of expenditures with budget amounts for each Federal award. Act Number 230 of July 23, 1974, Puerto Rico Government Accounting Law, as amended, states that the accounting system of the instrumentalities of the Commonwealth of Puerto Rico should be designed to reflect or provide complete and clear information related to their financial results of operations. Condition The Department has a weakened financial reporting system, brought on by several deficiencies related to the accounting and financial reporting practices of the Department. The deficiencies noted as part of our procedures are summarized as follows: • The Department's procedure manuals contain outdated procedures which do not necessarily reflect the current tasks and operations of the Department. • The Department does not prepare monthly closings on a recurring and periodic basis. • The Single Audit Report has not been submitted in a timely manner and audit procedures are significantly delayed due to a lack of reconciliations and monthly closing procedures. • Multiple transactions are recognized retroactively several months after occurring, as a result of the significant delays brought forth by a weak financial reporting system. • The Department does not have adequate procedures to reconcile, in a timely manner, financial transactions recorded in the accounting system of the Puerto Rico Treasury Department with the accounting records maintained by the Department. Effect Deficiencies in the financial reporting and accounting practices of the Department may result in the following: • Financial Reports which are required as part of compliance with federal programs may be prepared with inaccurate or incomplete financial information and may not be submitted in a timely and compliant manner. • Sanctions, reduced funding, return of monies to federal agencies, cancellation of grants, among other potential sanctions. • Inconsistency between the financial information registered in the Department with financial transactions recognized in the records of the Puerto Rico Treasury Department. • Difficulties in accurately assessing program performance and monitoring of expenses in line with budgeted amounts to actual amounts expended as part of program activities. Inefficiencies and additional effort incurred by employee's part as a result of outdated or inaccurate procedure manuals. This also results in confusion as to the proper procedures to follow and the relevant approval and revision tasks to be performed. • Non-compliance with federal program requirements brought forth as a result of financial information which is inaccurate. Cause The Department has not implemented a uniform internal accounting process that allows all the Department's administrations (5) to consolidate accounting information for both fiscal and program periods and reconcile with financial information with the Treasury Department. In addition, the Department lacks uniform internal accounting software and applications between the administrations of the Department, which precludes them from timely and accurate consolidation of financial information. Recommendation The Department needs to implement a formal monthly closing of its accounting records and financial reporting with the purpose of ensuring accurate and timely financial information. Monthly closing procedures would be carried out most efficiently by developing a logical order for closing procedures and assigning responsibility for completing the procedures to specific personnel. As the Department is composed of various administrations, a task force should be assigned to develop procedures which detail the data-gathering information process to accumulate financial data of the administrations in a consistent manner. In addition, financial information should be consolidated at the Department level in order to reconcile with the financial records of the Treasury Department. Procedures should include, at a minimum, the following: the month-end period, a list of monthly closing tasks (post sub ledger balances to general ledgers, post journal entries, reconcile financial records with those of the Treasury Department, etc.), and the due date of each task (2 weeks after month end, etc.) It is recommended that the closing and reconciliation procedures be documented in a checklist that indicates the responsible individual who will perform each procedure and when completion of each procedure is due. Following are recommendations regarding the required closing procedures and suggestions to improve the financial reporting system: • Determine that all transactions have been recorded and posted. Transactions should be reviewed for completeness by scanning accounts to determine any unusual balances or fluctuations from expectations. • Reconcile general ledger accounts to underlying records and compareireconcile this information with the records of the Puerto Rico Treasury Department. Any differences observed during this process should be followed up in a timely manner in order to clarify and clear any reconciling items between the two sets of financial records. • Accumulate pertinent information necessary for the preparation of federal reports (financial and performance reports). In addition, a proper flowchart of procedures and revisions should be prepared to ensure that federal reports are filed and certified within established deadlines. • Perform a budgetary analysis by comparing expected amounts of expenditure with actual results. This will provide a more accurate measure of performance for federal programs and the overall efficiency in the use of funds of the Department. This will enhance the monitoring of program performance to ensure compliance with federal regulations and State Plan objectives. • Proper storage and backup of Department data files as part of the closing procedure. All files should be properly backed up before monthly closing is determined to be complete. • Differences observed during the reconciliation and closing procedure need to be discussed with the management personnel responsible for providing oversight over each respective area of the financial reporting cycle. Any adjustments necessary as a result of these procedures should be posted in a timely manner and before the closing is completed. Internal control manuals should be evaluated to ensure that they provide a clear and descriptive flowchart which details personnel involved, flow of information, estimated time frames for deliverables, and other control procedures relevant to the Department's operations. The Department should also evaluate its existing manuals to determine if they are updated and accurately reflect the procedures the Department currently carries out and ensure that these are in compliance with federal requirements. Updated written procedures and instructions will prevent or reduce misunderstandings, errors, inefficiencies or wasted efforts, enhancing the efficiency of the operations of the Department. Questioned Costs None Management's Response Refer to Grantee's Corrective Action Plan.
Criteria Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, Part 200.512, Report Submission, (a) General, (I) states that the audit must be completed, and the data collection form and reporting package must be submitted within the earlier of 30 calendar days after receipt of the auditors' report(s), or nine months after the end of the audit period. Condition The Department did not comply with the required due date for the submission of the Single Audit Report Package as a result of systematic issues which have led to delays in the receipt and processing of information required as part of the Single Audit. Effect The Department will be considered delinquent in the submission of the Single Audit Report Package and if it does not respond to follow-up procedures from federal agencies, may face sanctions such as: • Draw-Down Restrictions • Reimbursable Draw Down • Withholding a Percentage of Federal Funds • Suspension of Federal Funds • Termination of Grant Cause During March 2020, the government of Puerto Rico declared a general lockdown as a result of the COVID-19 Pandemic which had a significant impact in governmental agencies and businesses across Puerto Rico, delaying operations on an island-wide scale. This resulted in significant delays in the completion of the Single audits for the past fiscal periods which in turn has resulted in complications regarding filing within required deadlines. In addition, the Department experienced a high rate of turnover in personnel, in addition to the observations regarding reconciliation of financial information as mentioned in audit finding 2021-01 and 2021-02, which resulted in additional efforts to properly organize information, therefor causing significant delays in the flow of information and completion of the 2021 audit. Recommendation The Department must designate work teams amongst all relevant administrations which serve as liaisons with auditors and be responsible for the delivery of information and documentation to ensure compliance with due dates. The Department should maintain a clear line of communication throughout its administrations and follow up accordingly to maintain a continuous flow of information during audit procedures. In addition, the Department should request periodic follow-up meetings with auditors to address any audit issues encountered which may affect meeting established deadlines. Questioned Costs None Management's Response Refer to Grantee's Corrective Action Plan
Criteria: Eligibility- Individual Material Weakness and Noncompliance The Department as an eligible State has submitted to the Secretary of the U.S. Treasury a State Plan that outlines the way the State intends to conduct the TANF program as requested by 42 U.S.C. Part 602 Section (a)(1)(A)(i). The State Plan shall set forth objective criteria for the delivery of benefits and the determination of eligibility and for fair and equitable treatment, including an explanation of how the State will provide opportunities for recipients who have been adversely affected to be heard in a State administrative or appeal process as required by 42 U.S.C. Part 602 Section (a) (1) (B) (iii). The Temporary Assistance for Needy Families Program State Plan of Operation for fiscal years 2018 through 2020 of the Government of Puerto Rico (the State Plan), Chapter IV-Application Process, establishes financial and non-financial eligibility requirements for applications and redeterminations; the assistance unit that will be considered for benefits and services; supportive evidence of eligibility requirements; and other eligibility factors and criteria Condition: We noted several files for participants of the referenced federal award were not complete to evaluate properly and conclude participant/beneficiary was eligible, as required by the Department procedures and federal law. As a result, we could not conclude participants reviewed were eligible to receive benefits as required by the federal award. Perspective - We selected a sample of fifteen (15) participant files as part of compliance testing regarding eligibility, auditors noted several cases in which the following documentation was not present in participants' files as follows: • (4) Verification of Valid ID. • (7) Income Verification Form for audited period. • (2) Information Verification Form. • (1) Participant file was not available for our review. The valid identification is an eligibility control established in the program's state plan to prove the existence of participants. The Income Verification Form is a document completed by the TSAF (evaluators) to determine if the applicant's net income, for a given period, does not exceed the Maximum Monthly Income for compliance with the 150°0 poverty threshold. Information Verification Forms must be completed during initial and re-evaluation processes to track any change on the participants' attributes (whether income or Non income attributes). Effect: The Department may be qualifying participants who do not meet the eligibility requirements established by federal regulations. This may ultimately result in sanctions, reduced funding, having to return monies to the federal agency, or cancellation of grants. Cause: The Department is not adhering to the established internal control procedures and not adequately documenting its evaluation and conclusion regarding the eligibility of participants. Recommendation: The Department must adhere to its existing internal control procedures to properly document eligibility verification procedures performed and to ensure compliance with federal regulations and the State Plan. All documents established by the Department to evaluate and conclude participants are eligible, need to be obtained and evidenced in the participant's file. The Department should also properly communicate eligibility verification procedures to employees and provide a clear outline as to the tasks, responsibilities, and supervision and approval tasks for each employee within the eligibility verification process. In case, any document established for verification of eligibility is temporarily waived due to specific reasons (natural disasters, pandemic, etc.) the Department should formally communicate the provisions of the temporary waiver, obtain approval of the federal awarding agency, and formal communication should be included in the participant's file. Questioned Costs: Could not be determined. Management's Response: Refer to Grantee's corrective action plan
Criteria Any family that includes an adult or minor child head of household or a spouse of the head of household who has received assistance under any state program funded by federal TANF funds for 60 months (whether or not consecutive) is ineligible for additionally federally funded TANF assistance. However, the state may extend assistance to a family on the basis of hardship, as defined by the state, or if a family member has been battered or subjected to extreme cruelty. (42 USC 608(a)(7); 45 CFR sections 264.1(a), (b), and (c)) The TANF State Plan Section V Special Provisions, Point 2 states: Puerto Rico's eligibility and payment standards will be utilized for families who arrive from another state or territory, rather than using the latter's standards. Periods of cash assistance received under the TANF Program in another state or territory will count towards TANF participant's lifetime limit of consecutive or nonconsecutive 60 months of assistance. Condition We noted the Department concluded a participant was eligible to be a beneficiary of the federal award when it did not comply with the requirement established for eligibility. The participant received benefits during a period that exceeded 60 months. Perspective We selected a sample of fifteen (15) participant files as part of compliance testing regarding the eligibility requirement. Auditors observed one (1) instance in which a participant continued to receive program benefits after exceeding the 60-month period established for Category C (head of household) participants without approval or justification. The Participant exceeded the maximum participation period by a total of six (6) months. Effect: As a result, the Department has disbursed federal program benefits to ineligible participants. This may ultimately result in sanctions, reduced funding, having to return monies to the federal agency, or cancellation of grants. Cause: The Department is not adhering to the established internal control procedures and not adequately documenting its evaluation and conclusion over the eligibility of participants. Recommendation: The Department must adhere to its existing internal control procedures to properly document eligibility verification procedures performed and to ensure compliance with federal regulations and the State Plan. Emphasis and efforts should be directed towards minimizing the time elapsed between the evaluation of eligibility technicians and corresponding supervisors to properly detect any potential errors before disbursement of funds occurs. The Department should also properly communicate eligibility verification procedures to employees and provide a clear outline as to the tasks, responsibilities, and supervision and approval tasks for each employee within the eligibility verification process. Questioned Costs: Could not be determined. Management's Response: Refer to Grantee's Corrective Action Plan
Criteria: Each state shall participate in the Income Eligibility and Verification System (IEVS) required by Section 1137 of the Social Security Act as amended. Under the state plan the state is required to coordinate data exchanges with other federally assisted benefit programs, request and use income and benefit information when making eligibility determinations and adhere to standardized formats and procedures in exchanging information with other programs and agencies. The Department's Local Office Procedure Manual (the "Manual"), establishes the following procedures for the exchange of information of persons receiving Social Security Benefits (BENDEX): (a) The BENDEX list is issued monthly to the Director of each Region. (b) The Regional Director sends it to the corresponding local office. (c) The list is assigned and delivered to the technicians to crosscheck the information of the list with the participants' file. (d) The technicians will make a note on the Daily Contact Form (ADSEF-106G) including the finding, date of crosscheck, and name. In the BENDEX list the technicians must write their initials and the date on which the evaluation was made. Condition: We noted several files for participants of the referenced federal award were not complete to evaluate properly and conclude participant/beneficiary was eligible, as required by the Department procedures and federal law. As a result, we could not conclude participants reviewed were eligible to receive benefits as required by the federal award. Perspective - We selected a sample of 15 participant files as part of compliance testing regarding eligibility, auditors noted several cases in which the following documentation was not present in participants' files as follows: • (4) Period of Participation Form. (Cat. C) • (3) Verification of eligible age of all minors within familiar unit. (Cat. C) • (1) Child Support Agreement for non-custodial parents. (Cat. C) • (2) Verification of Valid ID. (Cat. A & D) • (2) Medical Cert cation From Specialist Form (TANF-34). (Cat. D) • (7) Benefit Determination Worksheet for audited period. (All Cat.) • (1) Participant file was not available for our review. The Participation Verification Form is a form completed by TSAF when reevaluating a case to ascertain that a participant has not exceeded the 60-month period established by the program for category C participants. The Child Support Cooperation Agreement for non-custodial parents is an eligibility requirement for all Category C participants as evidence of custodial parent's cooperation with the ASUME administration in identifying the minor's father and establishing an alimony. The Valid Identification is an eligibility control established in the program's state plan to prove the existence of participants. The Medical Certification From Specialist Form (TANF-34) is an eligibility requirement that must be provided by applicants under category D to certify that they are incapable of compliance with work, study, or training requirements due to their mental or physical health. The Benefit Determination Worksheet is a form completed on an annual basis for the determination and communication of the amount of benefits a participant is eligible to receive during an established period. Effect: The Department may be qualifying participants that do not meet the eligibility requirements established by federal regulations. This may ultimately result in sanctions, reduced funding, having to return monies to the federal agency, or cancellation of grants. Cause: The Department is not adhering to the established internal control procedures and not adequately documenting its evaluation and conclusion over the eligibility of participants. Recommendation: The Department must adhere to its existing internal control procedures to properly document eligibility verification procedures performed and to ensure compliance with federal regulations and the State Plan. All documents established by the Department to evaluate and conclude participants are eligible, need to be obtained and evidenced in the participant's file. The Department should also properly communicate eligibility verification procedures to employees and provide a clear outline as to the tasks, responsibilities, and supervision and approval tasks for each employee within the eligibility verification process. In case, any document established for verification of eligibility is temporarily waived due to specific reasons (natural disasters, pandemic, etc.) the Department should formally communicate the provisions of the temporary waiver, obtain approval from the federal awarding agency, and formal communication should be included in the participant's fi le. Questioned Costs: Could not be determined. Management's Response: Refer to Grantee's Corrective Action Plan