Audit 52522

Significant Deficiency SD2022-001 NON-COMPLIANCE-CHILD WELFARE CASE MANAGER CERTIFICATION (ALN 93.658) Criteria Family Resource Center of South Florida, Inc. (the "Organization") is required to comply with the terms noted in Contract #21-02 with Citrus Health Network, Inc. d/b/a Citrus Family Care Network ("CFCN"). As noted in Attachment 1 - Scope of Work, Section II A.2 of this agreement, the granting agency requires "all case managers must posses the Child Welfare Care Manager Certification." Condition During the compliance testing, the auditor noted one discrepancy, out of a sample of 20 selections tested. Marcum noted the case manager tested had a lapse in the Child Welfare Care Manager Certification from October 31, 2021 through February 3, 2022. During this time, the case manager was performing home visits. Upon discovery of lapse certification the Child Welfare Case Manager was notified to immediately cease performing duties that required a certification.Cause After discussion with the Organization and review of supporting documentation provided, it appears there was an administrative error when the certification renewal was submitted. Payment was made to the Florida Certification Board timely, however the Florida Certification Board misapplied the payment. Verification that the payment was applied correctly, by the Florida Certification Board, was not performed by the Organization in a timely manner. Effect Failure to ensure all case managers are properly certified results in the Organization being out of compliance with the requirements set forth in the underlying grant contracts and could impact their ability to obtain additional awards. Recommendation The Organization should ensure that adequate internal control procedures are in place to ensure that all certifications are considered active and renewed on a timely basis. These controls should include timely review and communication of expired certifications to all appropriate individuals. View of Responsible Official and Planned Corrective Action See accompanying corrective action plan.

Significant Deficiency SD2022-001 NON-COMPLIANCE-CHILD WELFARE CASE MANAGER CERTIFICATION (ALN 93.658) Criteria Family Resource Center of South Florida, Inc. (the "Organization") is required to comply with the terms noted in Contract #21-02 with Citrus Health Network, Inc. d/b/a Citrus Family Care Network ("CFCN"). As noted in Attachment 1 - Scope of Work, Section II A.2 of this agreement, the granting agency requires "all case managers must posses the Child Welfare Care Manager Certification." Condition During the compliance testing, the auditor noted one discrepancy, out of a sample of 20 selections tested. Marcum noted the case manager tested had a lapse in the Child Welfare Care Manager Certification from October 31, 2021 through February 3, 2022. During this time, the case manager was performing home visits. Upon discovery of lapse certification the Child Welfare Case Manager was notified to immediately cease performing duties that required a certification.Cause After discussion with the Organization and review of supporting documentation provided, it appears there was an administrative error when the certification renewal was submitted. Payment was made to the Florida Certification Board timely, however the Florida Certification Board misapplied the payment. Verification that the payment was applied correctly, by the Florida Certification Board, was not performed by the Organization in a timely manner. Effect Failure to ensure all case managers are properly certified results in the Organization being out of compliance with the requirements set forth in the underlying grant contracts and could impact their ability to obtain additional awards. Recommendation The Organization should ensure that adequate internal control procedures are in place to ensure that all certifications are considered active and renewed on a timely basis. These controls should include timely review and communication of expired certifications to all appropriate individuals. View of Responsible Official and Planned Corrective Action See accompanying corrective action plan.