Audit 398644

Finding 2025-001 Criteria: The Organization is required to maintain documentation supporting the activity presented on the tenant waiting list. Condition: The Organization failed to retain the rejection letter in the prospect’s file. Effect: The Organization is noncompliant with the requirements of the Section 202 Supportive Housing for the Elderly program. Cause: The Organization did not have sufficient control over the waiting list maintenance process. Repeat finding: This is not a repeat finding. Context: During the testing of tenant waiting list, it was noted that a rejection letter was not maintained for a prospect removed from the waiting list during 2025. Recommendation: We recommend management should follow the waiting list procedures outlined in its tenant selection plan and ensure that applicants are only removed from the waiting list for valid reasons, and proper documentation is maintained for all status changes to the waiting list throughout the year, including denial notices provided to applicants that have been denied. Management response: Management agrees with this finding. See Corrective Action Plan.