Audit 395574

Federal Program - Federal Direct Student Loan Program, Federal Pell Grant Program Federal Agency - U.S. Department of Education Pass-Through Entity - Not Applicable Assistance Listing Number – 84.268, 84.063 Award Number - P3U1S9SVCB65, P3U1S9SVCB65 Federal Award Year - June 30, 2025 Criteria: 34 CFR 685.309(b) states that upon receipt of an enrollment report from the Secretary, a school must update all information included in the report and return the report to the Secretary in the manner and format prescribed by the Secretary and within the timeframe prescribed by the Secretary. Unless it expects to submit its next updated enrollment report to the Secretary within the next 60 days, a school must notify the Secretary within 30 days after the date the school discovers that a loan under Title IV of the Act was made to or on behalf of a student who was enrolled or accepted for enrollment at the school, and the student has ceased to be enrolled on at least a half-time basis or failed to enroll on at least a half-time basis for the period for which the loan was intended. Condition/Context: For 25 of the 25 students tested, their enrollment status was reported incorrectly and/or not in a timely or accurate manner to the National Student Loan Database System (NSLDS). For seven students that graduated, their change in status was not submitted to the NSLDS. For fourteen students their change in status was not reported within 60 days. For eight students tested NSLDS student status reported did not agree to the institutional record. For eighteen students tested NSLDS effective change in status date did not agree to the institutional record. The sample was not a statistically valid sample. Cause: The University utilizes a third-party servicer to facilitate student enrollment reporting. The third-party servicer report information was not accurate and complete based on the institution records. Third-party servicer submissions were not being transferred to NSLDS on a timely basis. Effect: The accuracy of Title IV student loan records depends heavily on the accuracy of the enrollment information reported by the schools. If an institution does not review, update, and verify student enrollment statuses, effective dates of the enrollment status and other information, then the Title IV student loan records will be inaccurate, which impacts student loan repayments. Questioned Costs: None. Recommendation: It is recommended that policies and procedures are put in place to verify that the correct effective dates and status changes are reported to NSLDS within required time frames, as well as create accurate reports internally to track all students’ whose status changed and verify against the roster submitted to NSLDS. This could include a review of withdrawal or graduation dates compared to the effective dates reported to NSLDS to make sure they are accurate. View of Responsible Officials: The Registrar's Office is working with the National Student Clearinghouse (NSC) administrator to address concerns with submitted reports being updated in NSLDS. Each error was corrected within the system. Going forward, the Registrar's Office is working with its Information Technology group on updated internal reports to track and review the status changes and start dates to ensure they are being accurately reported.