Criteria: Health centers must obtain sliding fee applications so that amounts owed for health center services by eligible patients are adjusted (discounted) based on the patient’s ability to pay.
Condition: We tested 60 sliding fee encounters and noted that 40 out of 60 sliding fee encounters tested were discounted the incorrect amount. We further noted that the EMR system was not updated for the 2024 sliding fee schedule.
Cause and Effect: The Center failed to verify sliding fee discounts were applied correctly to charges and agreed to sliding fee rate schedules.
Recommendation: We recommend that sliding fee applications be completed for each sliding fee patient. Procedures should be implemented to verify applications are completed before the encounter is billed. Sliding fee discounts per policy should be agreed in the billing system to ensure the proper discounts are entered and updated. In addition, the Center could consider increasing its internal sampling throughout the year to verify sliding fee applications are obtained, completed, and agree to the discount applied.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.
Criteria: Health centers must obtain sliding fee applications so that amounts owed for health center services by eligible patients are adjusted (discounted) based on the patient’s ability to pay.
Condition: We tested 60 sliding fee encounters and noted that 40 out of 60 sliding fee encounters tested were discounted the incorrect amount. We further noted that the EMR system was not updated for the 2024 sliding fee schedule.
Cause and Effect: The Center failed to verify sliding fee discounts were applied correctly to charges and agreed to sliding fee rate schedules.
Recommendation: We recommend that sliding fee applications be completed for each sliding fee patient. Procedures should be implemented to verify applications are completed before the encounter is billed. Sliding fee discounts per policy should be agreed in the billing system to ensure the proper discounts are entered and updated. In addition, the Center could consider increasing its internal sampling throughout the year to verify sliding fee applications are obtained, completed, and agree to the discount applied.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.
Criteria: Health centers must obtain sliding fee applications so that amounts owed for health center services by eligible patients are adjusted (discounted) based on the patient’s ability to pay.
Condition: We tested 60 sliding fee encounters and noted that 40 out of 60 sliding fee encounters tested were discounted the incorrect amount. We further noted that the EMR system was not updated for the 2024 sliding fee schedule.
Cause and Effect: The Center failed to verify sliding fee discounts were applied correctly to charges and agreed to sliding fee rate schedules.
Recommendation: We recommend that sliding fee applications be completed for each sliding fee patient. Procedures should be implemented to verify applications are completed before the encounter is billed. Sliding fee discounts per policy should be agreed in the billing system to ensure the proper discounts are entered and updated. In addition, the Center could consider increasing its internal sampling throughout the year to verify sliding fee applications are obtained, completed, and agree to the discount applied.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.
Criteria: Health centers must obtain sliding fee applications so that amounts owed for health center services by eligible patients are adjusted (discounted) based on the patient’s ability to pay.
Condition: We tested 60 sliding fee encounters and noted that 40 out of 60 sliding fee encounters tested were discounted the incorrect amount. We further noted that the EMR system was not updated for the 2024 sliding fee schedule.
Cause and Effect: The Center failed to verify sliding fee discounts were applied correctly to charges and agreed to sliding fee rate schedules.
Recommendation: We recommend that sliding fee applications be completed for each sliding fee patient. Procedures should be implemented to verify applications are completed before the encounter is billed. Sliding fee discounts per policy should be agreed in the billing system to ensure the proper discounts are entered and updated. In addition, the Center could consider increasing its internal sampling throughout the year to verify sliding fee applications are obtained, completed, and agree to the discount applied.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.
Program information: AL # 93.224 and 93.527, Health Center Program Cluster, Department of Health and Human Services.
Criteria: According to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (Uniform Guidance, 2 CFR Part 200), federal funds must be requested only for costs that have been incurred and are allowable under the grant agreement.
Condition: During the fiscal year, the organization submitted requests for reimbursement of federal grant funds prior to incurring any allowable expenses under the terms of the grant agreement.
Questioned Costs: None
Cause and Effect: The organization lacked adequate internal controls and oversight procedures to ensure that federal fund requests were based on actual, allowable expenditures. Requesting federal funds in advance of incurring expenses may result in noncompliance with federal regulations, potential repayment of funds, and reputational risk. It also exposes the organization to the risk of mismanagement or misuse of federal funds.
Recommendation: We recommend that the organization implement and enforce policies and procedures to ensure that all federal fund requests are supported by documented, allowable expenditures. Staff responsible for grant management should receive training on federal compliance requirements, and all reimbursement requests should be reviewed and approved by a qualified financial officer prior to submission.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.
Program information: AL # 93.224 and 93.527, Health Center Program Cluster, Department of Health and Human Services.
Criteria: According to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (Uniform Guidance, 2 CFR Part 200), federal funds must be requested only for costs that have been incurred and are allowable under the grant agreement.
Condition: During the fiscal year, the organization submitted requests for reimbursement of federal grant funds prior to incurring any allowable expenses under the terms of the grant agreement.
Questioned Costs: None
Cause and Effect: The organization lacked adequate internal controls and oversight procedures to ensure that federal fund requests were based on actual, allowable expenditures. Requesting federal funds in advance of incurring expenses may result in noncompliance with federal regulations, potential repayment of funds, and reputational risk. It also exposes the organization to the risk of mismanagement or misuse of federal funds.
Recommendation: We recommend that the organization implement and enforce policies and procedures to ensure that all federal fund requests are supported by documented, allowable expenditures. Staff responsible for grant management should receive training on federal compliance requirements, and all reimbursement requests should be reviewed and approved by a qualified financial officer prior to submission.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.
Program information: AL # 93.224 and 93.527, Health Center Program Cluster, Department of Health and Human Services.
Criteria: According to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (Uniform Guidance, 2 CFR Part 200), federal funds must be requested only for costs that have been incurred and are allowable under the grant agreement.
Condition: During the fiscal year, the organization submitted requests for reimbursement of federal grant funds prior to incurring any allowable expenses under the terms of the grant agreement.
Questioned Costs: None
Cause and Effect: The organization lacked adequate internal controls and oversight procedures to ensure that federal fund requests were based on actual, allowable expenditures. Requesting federal funds in advance of incurring expenses may result in noncompliance with federal regulations, potential repayment of funds, and reputational risk. It also exposes the organization to the risk of mismanagement or misuse of federal funds.
Recommendation: We recommend that the organization implement and enforce policies and procedures to ensure that all federal fund requests are supported by documented, allowable expenditures. Staff responsible for grant management should receive training on federal compliance requirements, and all reimbursement requests should be reviewed and approved by a qualified financial officer prior to submission.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.
Program information: AL # 93.224 and 93.527, Health Center Program Cluster, Department of Health and Human Services.
Criteria: According to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (Uniform Guidance, 2 CFR Part 200), federal funds must be requested only for costs that have been incurred and are allowable under the grant agreement.
Condition: During the fiscal year, the organization submitted requests for reimbursement of federal grant funds prior to incurring any allowable expenses under the terms of the grant agreement.
Questioned Costs: None
Cause and Effect: The organization lacked adequate internal controls and oversight procedures to ensure that federal fund requests were based on actual, allowable expenditures. Requesting federal funds in advance of incurring expenses may result in noncompliance with federal regulations, potential repayment of funds, and reputational risk. It also exposes the organization to the risk of mismanagement or misuse of federal funds.
Recommendation: We recommend that the organization implement and enforce policies and procedures to ensure that all federal fund requests are supported by documented, allowable expenditures. Staff responsible for grant management should receive training on federal compliance requirements, and all reimbursement requests should be reviewed and approved by a qualified financial officer prior to submission.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.
Criteria: Health centers must obtain sliding fee applications so that amounts owed for health center services by eligible patients are adjusted (discounted) based on the patient’s ability to pay.
Condition: We tested 60 sliding fee encounters and noted that 40 out of 60 sliding fee encounters tested were discounted the incorrect amount. We further noted that the EMR system was not updated for the 2024 sliding fee schedule.
Cause and Effect: The Center failed to verify sliding fee discounts were applied correctly to charges and agreed to sliding fee rate schedules.
Recommendation: We recommend that sliding fee applications be completed for each sliding fee patient. Procedures should be implemented to verify applications are completed before the encounter is billed. Sliding fee discounts per policy should be agreed in the billing system to ensure the proper discounts are entered and updated. In addition, the Center could consider increasing its internal sampling throughout the year to verify sliding fee applications are obtained, completed, and agree to the discount applied.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.
Criteria: Health centers must obtain sliding fee applications so that amounts owed for health center services by eligible patients are adjusted (discounted) based on the patient’s ability to pay.
Condition: We tested 60 sliding fee encounters and noted that 40 out of 60 sliding fee encounters tested were discounted the incorrect amount. We further noted that the EMR system was not updated for the 2024 sliding fee schedule.
Cause and Effect: The Center failed to verify sliding fee discounts were applied correctly to charges and agreed to sliding fee rate schedules.
Recommendation: We recommend that sliding fee applications be completed for each sliding fee patient. Procedures should be implemented to verify applications are completed before the encounter is billed. Sliding fee discounts per policy should be agreed in the billing system to ensure the proper discounts are entered and updated. In addition, the Center could consider increasing its internal sampling throughout the year to verify sliding fee applications are obtained, completed, and agree to the discount applied.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.
Criteria: Health centers must obtain sliding fee applications so that amounts owed for health center services by eligible patients are adjusted (discounted) based on the patient’s ability to pay.
Condition: We tested 60 sliding fee encounters and noted that 40 out of 60 sliding fee encounters tested were discounted the incorrect amount. We further noted that the EMR system was not updated for the 2024 sliding fee schedule.
Cause and Effect: The Center failed to verify sliding fee discounts were applied correctly to charges and agreed to sliding fee rate schedules.
Recommendation: We recommend that sliding fee applications be completed for each sliding fee patient. Procedures should be implemented to verify applications are completed before the encounter is billed. Sliding fee discounts per policy should be agreed in the billing system to ensure the proper discounts are entered and updated. In addition, the Center could consider increasing its internal sampling throughout the year to verify sliding fee applications are obtained, completed, and agree to the discount applied.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.
Criteria: Health centers must obtain sliding fee applications so that amounts owed for health center services by eligible patients are adjusted (discounted) based on the patient’s ability to pay.
Condition: We tested 60 sliding fee encounters and noted that 40 out of 60 sliding fee encounters tested were discounted the incorrect amount. We further noted that the EMR system was not updated for the 2024 sliding fee schedule.
Cause and Effect: The Center failed to verify sliding fee discounts were applied correctly to charges and agreed to sliding fee rate schedules.
Recommendation: We recommend that sliding fee applications be completed for each sliding fee patient. Procedures should be implemented to verify applications are completed before the encounter is billed. Sliding fee discounts per policy should be agreed in the billing system to ensure the proper discounts are entered and updated. In addition, the Center could consider increasing its internal sampling throughout the year to verify sliding fee applications are obtained, completed, and agree to the discount applied.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.
Program information: AL # 93.224 and 93.527, Health Center Program Cluster, Department of Health and Human Services.
Criteria: According to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (Uniform Guidance, 2 CFR Part 200), federal funds must be requested only for costs that have been incurred and are allowable under the grant agreement.
Condition: During the fiscal year, the organization submitted requests for reimbursement of federal grant funds prior to incurring any allowable expenses under the terms of the grant agreement.
Questioned Costs: None
Cause and Effect: The organization lacked adequate internal controls and oversight procedures to ensure that federal fund requests were based on actual, allowable expenditures. Requesting federal funds in advance of incurring expenses may result in noncompliance with federal regulations, potential repayment of funds, and reputational risk. It also exposes the organization to the risk of mismanagement or misuse of federal funds.
Recommendation: We recommend that the organization implement and enforce policies and procedures to ensure that all federal fund requests are supported by documented, allowable expenditures. Staff responsible for grant management should receive training on federal compliance requirements, and all reimbursement requests should be reviewed and approved by a qualified financial officer prior to submission.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.
Program information: AL # 93.224 and 93.527, Health Center Program Cluster, Department of Health and Human Services.
Criteria: According to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (Uniform Guidance, 2 CFR Part 200), federal funds must be requested only for costs that have been incurred and are allowable under the grant agreement.
Condition: During the fiscal year, the organization submitted requests for reimbursement of federal grant funds prior to incurring any allowable expenses under the terms of the grant agreement.
Questioned Costs: None
Cause and Effect: The organization lacked adequate internal controls and oversight procedures to ensure that federal fund requests were based on actual, allowable expenditures. Requesting federal funds in advance of incurring expenses may result in noncompliance with federal regulations, potential repayment of funds, and reputational risk. It also exposes the organization to the risk of mismanagement or misuse of federal funds.
Recommendation: We recommend that the organization implement and enforce policies and procedures to ensure that all federal fund requests are supported by documented, allowable expenditures. Staff responsible for grant management should receive training on federal compliance requirements, and all reimbursement requests should be reviewed and approved by a qualified financial officer prior to submission.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.
Program information: AL # 93.224 and 93.527, Health Center Program Cluster, Department of Health and Human Services.
Criteria: According to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (Uniform Guidance, 2 CFR Part 200), federal funds must be requested only for costs that have been incurred and are allowable under the grant agreement.
Condition: During the fiscal year, the organization submitted requests for reimbursement of federal grant funds prior to incurring any allowable expenses under the terms of the grant agreement.
Questioned Costs: None
Cause and Effect: The organization lacked adequate internal controls and oversight procedures to ensure that federal fund requests were based on actual, allowable expenditures. Requesting federal funds in advance of incurring expenses may result in noncompliance with federal regulations, potential repayment of funds, and reputational risk. It also exposes the organization to the risk of mismanagement or misuse of federal funds.
Recommendation: We recommend that the organization implement and enforce policies and procedures to ensure that all federal fund requests are supported by documented, allowable expenditures. Staff responsible for grant management should receive training on federal compliance requirements, and all reimbursement requests should be reviewed and approved by a qualified financial officer prior to submission.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.
Program information: AL # 93.224 and 93.527, Health Center Program Cluster, Department of Health and Human Services.
Criteria: According to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (Uniform Guidance, 2 CFR Part 200), federal funds must be requested only for costs that have been incurred and are allowable under the grant agreement.
Condition: During the fiscal year, the organization submitted requests for reimbursement of federal grant funds prior to incurring any allowable expenses under the terms of the grant agreement.
Questioned Costs: None
Cause and Effect: The organization lacked adequate internal controls and oversight procedures to ensure that federal fund requests were based on actual, allowable expenditures. Requesting federal funds in advance of incurring expenses may result in noncompliance with federal regulations, potential repayment of funds, and reputational risk. It also exposes the organization to the risk of mismanagement or misuse of federal funds.
Recommendation: We recommend that the organization implement and enforce policies and procedures to ensure that all federal fund requests are supported by documented, allowable expenditures. Staff responsible for grant management should receive training on federal compliance requirements, and all reimbursement requests should be reviewed and approved by a qualified financial officer prior to submission.
Views of Responsible
Officials: Management agrees with the finding.
Corrective Action Plan: See attached correct plan.