Condition:
El Dorado County Community Health Center did not meet its financial reporting obligations under the grant during the year. During the audit, it was determined El Dorado County Community Health Center did not file the annual Federal Financial Report within 90 days of the required reporting end date as well as did not file the Data Collection Form (SF-SAC) by the due date of March 31, 2024.
Criteria:
El Dorado County Community Health Center is required to file the annual Federal Financial Report within 90 days of the required reporting end date and is required to file the SF-SAC within 30 days after receipt of audit or 9 months after year end, whichever is first.
Cause:
Staffing challenges.
Effect:
El Dorado County Community Health Center was not in compliance with federal regulations and the Health Center Program grant.
Recommendation:
We recommend Federal Financial Reports are submitted on a timely basis and recommend audit preparations are completed on a timely basis to ensure that the reporting deadlines are met.
View of Responsible Officials
Management acknowledges there were significant capacity issues which contributed to
the late filing of the Federal Financial Report and the annual audit report. Management has been in contact with HRSA and the Office of Federal Assistance Management Division of Financial Integrity to keep them abreast of our progress.
Condition:
El Dorado County Community Health Center did not meet its financial reporting obligations under the grant during the year. During the audit, it was determined El Dorado County Community Health Center did not file the annual Federal Financial Report within 90 days of the required reporting end date as well as did not file the Data Collection Form (SF-SAC) by the due date of March 31, 2024.
Criteria:
El Dorado County Community Health Center is required to file the annual Federal Financial Report within 90 days of the required reporting end date and is required to file the SF-SAC within 30 days after receipt of audit or 9 months after year end, whichever is first.
Cause:
Staffing challenges.
Effect:
El Dorado County Community Health Center was not in compliance with federal regulations and the Health Center Program grant.
Recommendation:
We recommend Federal Financial Reports are submitted on a timely basis and recommend audit preparations are completed on a timely basis to ensure that the reporting deadlines are met.
View of Responsible Officials
Management acknowledges there were significant capacity issues which contributed to
the late filing of the Federal Financial Report and the annual audit report. Management has been in contact with HRSA and the Office of Federal Assistance Management Division of Financial Integrity to keep them abreast of our progress.
Condition:
El Dorado County Community Health Center did not meet its financial reporting obligations under the grant during the year. During the audit, it was determined El Dorado County Community Health Center did not file the annual Federal Financial Report within 90 days of the required reporting end date as well as did not file the Data Collection Form (SF-SAC) by the due date of March 31, 2024.
Criteria:
El Dorado County Community Health Center is required to file the annual Federal Financial Report within 90 days of the required reporting end date and is required to file the SF-SAC within 30 days after receipt of audit or 9 months after year end, whichever is first.
Cause:
Staffing challenges.
Effect:
El Dorado County Community Health Center was not in compliance with federal regulations and the Health Center Program grant.
Recommendation:
We recommend Federal Financial Reports are submitted on a timely basis and recommend audit preparations are completed on a timely basis to ensure that the reporting deadlines are met.
View of Responsible Officials
Management acknowledges there were significant capacity issues which contributed to
the late filing of the Federal Financial Report and the annual audit report. Management has been in contact with HRSA and the Office of Federal Assistance Management Division of Financial Integrity to keep them abreast of our progress.
Condition:
El Dorado County Community Health Center did not meet its financial reporting obligations under the grant during the year. During the audit, it was determined El Dorado County Community Health Center did not file the annual Federal Financial Report within 90 days of the required reporting end date as well as did not file the Data Collection Form (SF-SAC) by the due date of March 31, 2024.
Criteria:
El Dorado County Community Health Center is required to file the annual Federal Financial Report within 90 days of the required reporting end date and is required to file the SF-SAC within 30 days after receipt of audit or 9 months after year end, whichever is first.
Cause:
Staffing challenges.
Effect:
El Dorado County Community Health Center was not in compliance with federal regulations and the Health Center Program grant.
Recommendation:
We recommend Federal Financial Reports are submitted on a timely basis and recommend audit preparations are completed on a timely basis to ensure that the reporting deadlines are met.
View of Responsible Officials
Management acknowledges there were significant capacity issues which contributed to
the late filing of the Federal Financial Report and the annual audit report. Management has been in contact with HRSA and the Office of Federal Assistance Management Division of Financial Integrity to keep them abreast of our progress.
Condition:
El Dorado County Community Health Center did not meet its financial reporting obligations under the grant during the year. During the audit, it was determined El Dorado County Community Health Center did not file the annual Federal Financial Report within 90 days of the required reporting end date as well as did not file the Data Collection Form (SF-SAC) by the due date of March 31, 2024.
Criteria:
El Dorado County Community Health Center is required to file the annual Federal Financial Report within 90 days of the required reporting end date and is required to file the SF-SAC within 30 days after receipt of audit or 9 months after year end, whichever is first.
Cause:
Staffing challenges.
Effect:
El Dorado County Community Health Center was not in compliance with federal regulations and the Health Center Program grant.
Recommendation:
We recommend Federal Financial Reports are submitted on a timely basis and recommend audit preparations are completed on a timely basis to ensure that the reporting deadlines are met.
View of Responsible Officials
Management acknowledges there were significant capacity issues which contributed to
the late filing of the Federal Financial Report and the annual audit report. Management has been in contact with HRSA and the Office of Federal Assistance Management Division of Financial Integrity to keep them abreast of our progress.
Condition:
El Dorado County Community Health Center did not meet its financial reporting obligations under the grant during the year. During the audit, it was determined El Dorado County Community Health Center did not file the annual Federal Financial Report within 90 days of the required reporting end date as well as did not file the Data Collection Form (SF-SAC) by the due date of March 31, 2024.
Criteria:
El Dorado County Community Health Center is required to file the annual Federal Financial Report within 90 days of the required reporting end date and is required to file the SF-SAC within 30 days after receipt of audit or 9 months after year end, whichever is first.
Cause:
Staffing challenges.
Effect:
El Dorado County Community Health Center was not in compliance with federal regulations and the Health Center Program grant.
Recommendation:
We recommend Federal Financial Reports are submitted on a timely basis and recommend audit preparations are completed on a timely basis to ensure that the reporting deadlines are met.
View of Responsible Officials
Management acknowledges there were significant capacity issues which contributed to
the late filing of the Federal Financial Report and the annual audit report. Management has been in contact with HRSA and the Office of Federal Assistance Management Division of Financial Integrity to keep them abreast of our progress.
Condition:
El Dorado County Community Health Center lacked adequate controls over its sliding fee discount program to ensure applications were properly processed, recorded, and received the correct discount. For one of 40 patient files reviewed who received a sliding fee discount, the patient was not eligible for a sliding fee discount. For one of the 40 patient files reviewed who received a sliding fee discount, the patient’s income was not documented in accordance with the policy before moving forward with determination of sliding fee discount and no supporting documentation regarding the hardship was included on the application.
Criteria:
El Dorado County Community Health Center must have a policy and processes in place to ensure that eligible patient charges are adjusted based on the patient’s ability to pay (42 USC 254(k)(3)(E), (F), and (G); 42 CFR sections 51c.303(e), (f), and (g); and 42 CFR sections 56.303(e), (f), and (g)).
Cause:
El Dorado County Community Health Center did not properly follow the review process in place to verify that eligible patients received the applicable sliding fee discount according to the Organization’s policy.
Effect:
El Dorado County Community Health Center's sliding fee program was not operating in accordance with the Organization's policies and federal regulations.
Recommendation:
We recommend El Dorado County Community Health Center review their sliding fee process and provide additional training to individuals regarding the process. In addition, we recommend El Dorado County Community Health Center implement a review process to identify errors that may occur.
View of Responsible Officials
Management acknowledges this condition related to lack of adequate controls over the sliding fee discount program and is creating controls that will assure compliance with requirements.
Condition:
El Dorado County Community Health Center lacked adequate controls over its sliding fee discount program to ensure applications were properly processed, recorded, and received the correct discount. For one of 40 patient files reviewed who received a sliding fee discount, the patient was not eligible for a sliding fee discount. For one of the 40 patient files reviewed who received a sliding fee discount, the patient’s income was not documented in accordance with the policy before moving forward with determination of sliding fee discount and no supporting documentation regarding the hardship was included on the application.
Criteria:
El Dorado County Community Health Center must have a policy and processes in place to ensure that eligible patient charges are adjusted based on the patient’s ability to pay (42 USC 254(k)(3)(E), (F), and (G); 42 CFR sections 51c.303(e), (f), and (g); and 42 CFR sections 56.303(e), (f), and (g)).
Cause:
El Dorado County Community Health Center did not properly follow the review process in place to verify that eligible patients received the applicable sliding fee discount according to the Organization’s policy.
Effect:
El Dorado County Community Health Center's sliding fee program was not operating in accordance with the Organization's policies and federal regulations.
Recommendation:
We recommend El Dorado County Community Health Center review their sliding fee process and provide additional training to individuals regarding the process. In addition, we recommend El Dorado County Community Health Center implement a review process to identify errors that may occur.
View of Responsible Officials
Management acknowledges this condition related to lack of adequate controls over the sliding fee discount program and is creating controls that will assure compliance with requirements.
Condition:
El Dorado County Community Health Center lacked adequate controls over its sliding fee discount program to ensure applications were properly processed, recorded, and received the correct discount. For one of 40 patient files reviewed who received a sliding fee discount, the patient was not eligible for a sliding fee discount. For one of the 40 patient files reviewed who received a sliding fee discount, the patient’s income was not documented in accordance with the policy before moving forward with determination of sliding fee discount and no supporting documentation regarding the hardship was included on the application.
Criteria:
El Dorado County Community Health Center must have a policy and processes in place to ensure that eligible patient charges are adjusted based on the patient’s ability to pay (42 USC 254(k)(3)(E), (F), and (G); 42 CFR sections 51c.303(e), (f), and (g); and 42 CFR sections 56.303(e), (f), and (g)).
Cause:
El Dorado County Community Health Center did not properly follow the review process in place to verify that eligible patients received the applicable sliding fee discount according to the Organization’s policy.
Effect:
El Dorado County Community Health Center's sliding fee program was not operating in accordance with the Organization's policies and federal regulations.
Recommendation:
We recommend El Dorado County Community Health Center review their sliding fee process and provide additional training to individuals regarding the process. In addition, we recommend El Dorado County Community Health Center implement a review process to identify errors that may occur.
View of Responsible Officials
Management acknowledges this condition related to lack of adequate controls over the sliding fee discount program and is creating controls that will assure compliance with requirements.
Condition:
El Dorado County Community Health Center lacked adequate controls over its sliding fee discount program to ensure applications were properly processed, recorded, and received the correct discount. For one of 40 patient files reviewed who received a sliding fee discount, the patient was not eligible for a sliding fee discount. For one of the 40 patient files reviewed who received a sliding fee discount, the patient’s income was not documented in accordance with the policy before moving forward with determination of sliding fee discount and no supporting documentation regarding the hardship was included on the application.
Criteria:
El Dorado County Community Health Center must have a policy and processes in place to ensure that eligible patient charges are adjusted based on the patient’s ability to pay (42 USC 254(k)(3)(E), (F), and (G); 42 CFR sections 51c.303(e), (f), and (g); and 42 CFR sections 56.303(e), (f), and (g)).
Cause:
El Dorado County Community Health Center did not properly follow the review process in place to verify that eligible patients received the applicable sliding fee discount according to the Organization’s policy.
Effect:
El Dorado County Community Health Center's sliding fee program was not operating in accordance with the Organization's policies and federal regulations.
Recommendation:
We recommend El Dorado County Community Health Center review their sliding fee process and provide additional training to individuals regarding the process. In addition, we recommend El Dorado County Community Health Center implement a review process to identify errors that may occur.
View of Responsible Officials
Management acknowledges this condition related to lack of adequate controls over the sliding fee discount program and is creating controls that will assure compliance with requirements.
Condition:
El Dorado County Community Health Center lacked adequate controls over its sliding fee discount program to ensure applications were properly processed, recorded, and received the correct discount. For one of 40 patient files reviewed who received a sliding fee discount, the patient was not eligible for a sliding fee discount. For one of the 40 patient files reviewed who received a sliding fee discount, the patient’s income was not documented in accordance with the policy before moving forward with determination of sliding fee discount and no supporting documentation regarding the hardship was included on the application.
Criteria:
El Dorado County Community Health Center must have a policy and processes in place to ensure that eligible patient charges are adjusted based on the patient’s ability to pay (42 USC 254(k)(3)(E), (F), and (G); 42 CFR sections 51c.303(e), (f), and (g); and 42 CFR sections 56.303(e), (f), and (g)).
Cause:
El Dorado County Community Health Center did not properly follow the review process in place to verify that eligible patients received the applicable sliding fee discount according to the Organization’s policy.
Effect:
El Dorado County Community Health Center's sliding fee program was not operating in accordance with the Organization's policies and federal regulations.
Recommendation:
We recommend El Dorado County Community Health Center review their sliding fee process and provide additional training to individuals regarding the process. In addition, we recommend El Dorado County Community Health Center implement a review process to identify errors that may occur.
View of Responsible Officials
Management acknowledges this condition related to lack of adequate controls over the sliding fee discount program and is creating controls that will assure compliance with requirements.
Condition:
El Dorado County Community Health Center did not meet its financial reporting obligations under the grant during the year. During the audit, it was determined El Dorado County Community Health Center did not file the annual Federal Financial Report within 90 days of the required reporting end date as well as did not file the Data Collection Form (SF-SAC) by the due date of March 31, 2024.
Criteria:
El Dorado County Community Health Center is required to file the annual Federal Financial Report within 90 days of the required reporting end date and is required to file the SF-SAC within 30 days after receipt of audit or 9 months after year end, whichever is first.
Cause:
Staffing challenges.
Effect:
El Dorado County Community Health Center was not in compliance with federal regulations and the Health Center Program grant.
Recommendation:
We recommend Federal Financial Reports are submitted on a timely basis and recommend audit preparations are completed on a timely basis to ensure that the reporting deadlines are met.
View of Responsible Officials
Management acknowledges there were significant capacity issues which contributed to
the late filing of the Federal Financial Report and the annual audit report. Management has been in contact with HRSA and the Office of Federal Assistance Management Division of Financial Integrity to keep them abreast of our progress.
Condition:
El Dorado County Community Health Center did not meet its financial reporting obligations under the grant during the year. During the audit, it was determined El Dorado County Community Health Center did not file the annual Federal Financial Report within 90 days of the required reporting end date as well as did not file the Data Collection Form (SF-SAC) by the due date of March 31, 2024.
Criteria:
El Dorado County Community Health Center is required to file the annual Federal Financial Report within 90 days of the required reporting end date and is required to file the SF-SAC within 30 days after receipt of audit or 9 months after year end, whichever is first.
Cause:
Staffing challenges.
Effect:
El Dorado County Community Health Center was not in compliance with federal regulations and the Health Center Program grant.
Recommendation:
We recommend Federal Financial Reports are submitted on a timely basis and recommend audit preparations are completed on a timely basis to ensure that the reporting deadlines are met.
View of Responsible Officials
Management acknowledges there were significant capacity issues which contributed to
the late filing of the Federal Financial Report and the annual audit report. Management has been in contact with HRSA and the Office of Federal Assistance Management Division of Financial Integrity to keep them abreast of our progress.
Condition:
El Dorado County Community Health Center did not meet its financial reporting obligations under the grant during the year. During the audit, it was determined El Dorado County Community Health Center did not file the annual Federal Financial Report within 90 days of the required reporting end date as well as did not file the Data Collection Form (SF-SAC) by the due date of March 31, 2024.
Criteria:
El Dorado County Community Health Center is required to file the annual Federal Financial Report within 90 days of the required reporting end date and is required to file the SF-SAC within 30 days after receipt of audit or 9 months after year end, whichever is first.
Cause:
Staffing challenges.
Effect:
El Dorado County Community Health Center was not in compliance with federal regulations and the Health Center Program grant.
Recommendation:
We recommend Federal Financial Reports are submitted on a timely basis and recommend audit preparations are completed on a timely basis to ensure that the reporting deadlines are met.
View of Responsible Officials
Management acknowledges there were significant capacity issues which contributed to
the late filing of the Federal Financial Report and the annual audit report. Management has been in contact with HRSA and the Office of Federal Assistance Management Division of Financial Integrity to keep them abreast of our progress.
Condition:
El Dorado County Community Health Center did not meet its financial reporting obligations under the grant during the year. During the audit, it was determined El Dorado County Community Health Center did not file the annual Federal Financial Report within 90 days of the required reporting end date as well as did not file the Data Collection Form (SF-SAC) by the due date of March 31, 2024.
Criteria:
El Dorado County Community Health Center is required to file the annual Federal Financial Report within 90 days of the required reporting end date and is required to file the SF-SAC within 30 days after receipt of audit or 9 months after year end, whichever is first.
Cause:
Staffing challenges.
Effect:
El Dorado County Community Health Center was not in compliance with federal regulations and the Health Center Program grant.
Recommendation:
We recommend Federal Financial Reports are submitted on a timely basis and recommend audit preparations are completed on a timely basis to ensure that the reporting deadlines are met.
View of Responsible Officials
Management acknowledges there were significant capacity issues which contributed to
the late filing of the Federal Financial Report and the annual audit report. Management has been in contact with HRSA and the Office of Federal Assistance Management Division of Financial Integrity to keep them abreast of our progress.
Condition:
El Dorado County Community Health Center did not meet its financial reporting obligations under the grant during the year. During the audit, it was determined El Dorado County Community Health Center did not file the annual Federal Financial Report within 90 days of the required reporting end date as well as did not file the Data Collection Form (SF-SAC) by the due date of March 31, 2024.
Criteria:
El Dorado County Community Health Center is required to file the annual Federal Financial Report within 90 days of the required reporting end date and is required to file the SF-SAC within 30 days after receipt of audit or 9 months after year end, whichever is first.
Cause:
Staffing challenges.
Effect:
El Dorado County Community Health Center was not in compliance with federal regulations and the Health Center Program grant.
Recommendation:
We recommend Federal Financial Reports are submitted on a timely basis and recommend audit preparations are completed on a timely basis to ensure that the reporting deadlines are met.
View of Responsible Officials
Management acknowledges there were significant capacity issues which contributed to
the late filing of the Federal Financial Report and the annual audit report. Management has been in contact with HRSA and the Office of Federal Assistance Management Division of Financial Integrity to keep them abreast of our progress.
Condition:
El Dorado County Community Health Center did not meet its financial reporting obligations under the grant during the year. During the audit, it was determined El Dorado County Community Health Center did not file the annual Federal Financial Report within 90 days of the required reporting end date as well as did not file the Data Collection Form (SF-SAC) by the due date of March 31, 2024.
Criteria:
El Dorado County Community Health Center is required to file the annual Federal Financial Report within 90 days of the required reporting end date and is required to file the SF-SAC within 30 days after receipt of audit or 9 months after year end, whichever is first.
Cause:
Staffing challenges.
Effect:
El Dorado County Community Health Center was not in compliance with federal regulations and the Health Center Program grant.
Recommendation:
We recommend Federal Financial Reports are submitted on a timely basis and recommend audit preparations are completed on a timely basis to ensure that the reporting deadlines are met.
View of Responsible Officials
Management acknowledges there were significant capacity issues which contributed to
the late filing of the Federal Financial Report and the annual audit report. Management has been in contact with HRSA and the Office of Federal Assistance Management Division of Financial Integrity to keep them abreast of our progress.
Condition:
El Dorado County Community Health Center lacked adequate controls over its sliding fee discount program to ensure applications were properly processed, recorded, and received the correct discount. For one of 40 patient files reviewed who received a sliding fee discount, the patient was not eligible for a sliding fee discount. For one of the 40 patient files reviewed who received a sliding fee discount, the patient’s income was not documented in accordance with the policy before moving forward with determination of sliding fee discount and no supporting documentation regarding the hardship was included on the application.
Criteria:
El Dorado County Community Health Center must have a policy and processes in place to ensure that eligible patient charges are adjusted based on the patient’s ability to pay (42 USC 254(k)(3)(E), (F), and (G); 42 CFR sections 51c.303(e), (f), and (g); and 42 CFR sections 56.303(e), (f), and (g)).
Cause:
El Dorado County Community Health Center did not properly follow the review process in place to verify that eligible patients received the applicable sliding fee discount according to the Organization’s policy.
Effect:
El Dorado County Community Health Center's sliding fee program was not operating in accordance with the Organization's policies and federal regulations.
Recommendation:
We recommend El Dorado County Community Health Center review their sliding fee process and provide additional training to individuals regarding the process. In addition, we recommend El Dorado County Community Health Center implement a review process to identify errors that may occur.
View of Responsible Officials
Management acknowledges this condition related to lack of adequate controls over the sliding fee discount program and is creating controls that will assure compliance with requirements.
Condition:
El Dorado County Community Health Center lacked adequate controls over its sliding fee discount program to ensure applications were properly processed, recorded, and received the correct discount. For one of 40 patient files reviewed who received a sliding fee discount, the patient was not eligible for a sliding fee discount. For one of the 40 patient files reviewed who received a sliding fee discount, the patient’s income was not documented in accordance with the policy before moving forward with determination of sliding fee discount and no supporting documentation regarding the hardship was included on the application.
Criteria:
El Dorado County Community Health Center must have a policy and processes in place to ensure that eligible patient charges are adjusted based on the patient’s ability to pay (42 USC 254(k)(3)(E), (F), and (G); 42 CFR sections 51c.303(e), (f), and (g); and 42 CFR sections 56.303(e), (f), and (g)).
Cause:
El Dorado County Community Health Center did not properly follow the review process in place to verify that eligible patients received the applicable sliding fee discount according to the Organization’s policy.
Effect:
El Dorado County Community Health Center's sliding fee program was not operating in accordance with the Organization's policies and federal regulations.
Recommendation:
We recommend El Dorado County Community Health Center review their sliding fee process and provide additional training to individuals regarding the process. In addition, we recommend El Dorado County Community Health Center implement a review process to identify errors that may occur.
View of Responsible Officials
Management acknowledges this condition related to lack of adequate controls over the sliding fee discount program and is creating controls that will assure compliance with requirements.
Condition:
El Dorado County Community Health Center lacked adequate controls over its sliding fee discount program to ensure applications were properly processed, recorded, and received the correct discount. For one of 40 patient files reviewed who received a sliding fee discount, the patient was not eligible for a sliding fee discount. For one of the 40 patient files reviewed who received a sliding fee discount, the patient’s income was not documented in accordance with the policy before moving forward with determination of sliding fee discount and no supporting documentation regarding the hardship was included on the application.
Criteria:
El Dorado County Community Health Center must have a policy and processes in place to ensure that eligible patient charges are adjusted based on the patient’s ability to pay (42 USC 254(k)(3)(E), (F), and (G); 42 CFR sections 51c.303(e), (f), and (g); and 42 CFR sections 56.303(e), (f), and (g)).
Cause:
El Dorado County Community Health Center did not properly follow the review process in place to verify that eligible patients received the applicable sliding fee discount according to the Organization’s policy.
Effect:
El Dorado County Community Health Center's sliding fee program was not operating in accordance with the Organization's policies and federal regulations.
Recommendation:
We recommend El Dorado County Community Health Center review their sliding fee process and provide additional training to individuals regarding the process. In addition, we recommend El Dorado County Community Health Center implement a review process to identify errors that may occur.
View of Responsible Officials
Management acknowledges this condition related to lack of adequate controls over the sliding fee discount program and is creating controls that will assure compliance with requirements.
Condition:
El Dorado County Community Health Center lacked adequate controls over its sliding fee discount program to ensure applications were properly processed, recorded, and received the correct discount. For one of 40 patient files reviewed who received a sliding fee discount, the patient was not eligible for a sliding fee discount. For one of the 40 patient files reviewed who received a sliding fee discount, the patient’s income was not documented in accordance with the policy before moving forward with determination of sliding fee discount and no supporting documentation regarding the hardship was included on the application.
Criteria:
El Dorado County Community Health Center must have a policy and processes in place to ensure that eligible patient charges are adjusted based on the patient’s ability to pay (42 USC 254(k)(3)(E), (F), and (G); 42 CFR sections 51c.303(e), (f), and (g); and 42 CFR sections 56.303(e), (f), and (g)).
Cause:
El Dorado County Community Health Center did not properly follow the review process in place to verify that eligible patients received the applicable sliding fee discount according to the Organization’s policy.
Effect:
El Dorado County Community Health Center's sliding fee program was not operating in accordance with the Organization's policies and federal regulations.
Recommendation:
We recommend El Dorado County Community Health Center review their sliding fee process and provide additional training to individuals regarding the process. In addition, we recommend El Dorado County Community Health Center implement a review process to identify errors that may occur.
View of Responsible Officials
Management acknowledges this condition related to lack of adequate controls over the sliding fee discount program and is creating controls that will assure compliance with requirements.
Condition:
El Dorado County Community Health Center lacked adequate controls over its sliding fee discount program to ensure applications were properly processed, recorded, and received the correct discount. For one of 40 patient files reviewed who received a sliding fee discount, the patient was not eligible for a sliding fee discount. For one of the 40 patient files reviewed who received a sliding fee discount, the patient’s income was not documented in accordance with the policy before moving forward with determination of sliding fee discount and no supporting documentation regarding the hardship was included on the application.
Criteria:
El Dorado County Community Health Center must have a policy and processes in place to ensure that eligible patient charges are adjusted based on the patient’s ability to pay (42 USC 254(k)(3)(E), (F), and (G); 42 CFR sections 51c.303(e), (f), and (g); and 42 CFR sections 56.303(e), (f), and (g)).
Cause:
El Dorado County Community Health Center did not properly follow the review process in place to verify that eligible patients received the applicable sliding fee discount according to the Organization’s policy.
Effect:
El Dorado County Community Health Center's sliding fee program was not operating in accordance with the Organization's policies and federal regulations.
Recommendation:
We recommend El Dorado County Community Health Center review their sliding fee process and provide additional training to individuals regarding the process. In addition, we recommend El Dorado County Community Health Center implement a review process to identify errors that may occur.
View of Responsible Officials
Management acknowledges this condition related to lack of adequate controls over the sliding fee discount program and is creating controls that will assure compliance with requirements.