2024-002 Significant Deficiency over Activities Allowed and Unallowed and Allowable Costs/Cost
Principles
Information on the Federal Program: Temporary Assistance for Needy Families Cluster (TANF), Assistance Listing
Number 93.558, U.S. Department of Health and Human Services, passed through the N.C Department of Health and
Human Services (NCDHHS), Division of Social Services
Criteria: Per the NCDHHS policy manual, salaries, wages, and fringe benefits of Department of Social Service
employees hired under the state merit system are allowable. Salaries shall be allocated to programs by time
distribution methods and supported by payroll and attendance records for individuals.
Condition: Employee’s time is tracked through the use of day sheets in which employees track their time by service
code in 5-minute increments. Day sheets are used to complete weekly timesheets which are approved by supervisors.
We noted one out of forty day sheets selected for TANF had more program minutes than what was reported on the
employee’s approved time sheet.
Context/Cause: As the day sheets included more program time than was included on the employee’s approved
timesheet, the time spent on this program was understated during the 1571 monthly reimbursement request to the
State. We noted the above condition in one out of forty day sheets selected for TANF.
Effects: Inaccurate reporting of time coded to programs affects the total federal and state reimbursement for the
program.
Recommendation: We recommend that the County implements a review control over weekly timesheets to ensure
the timesheets include all program time coded on the day sheets.
Auditee’s Response: We concur with the findings and are currently implementing controls to ensure the timesheets
are appropriately reviewed.
2024-002 Significant Deficiency over Activities Allowed and Unallowed and Allowable Costs/Cost
Principles
Information on the Federal Program: Temporary Assistance for Needy Families Cluster (TANF), Assistance Listing
Number 93.558, U.S. Department of Health and Human Services, passed through the N.C Department of Health and
Human Services (NCDHHS), Division of Social Services
Criteria: Per the NCDHHS policy manual, salaries, wages, and fringe benefits of Department of Social Service
employees hired under the state merit system are allowable. Salaries shall be allocated to programs by time
distribution methods and supported by payroll and attendance records for individuals.
Condition: Employee’s time is tracked through the use of day sheets in which employees track their time by service
code in 5-minute increments. Day sheets are used to complete weekly timesheets which are approved by supervisors.
We noted one out of forty day sheets selected for TANF had more program minutes than what was reported on the
employee’s approved time sheet.
Context/Cause: As the day sheets included more program time than was included on the employee’s approved
timesheet, the time spent on this program was understated during the 1571 monthly reimbursement request to the
State. We noted the above condition in one out of forty day sheets selected for TANF.
Effects: Inaccurate reporting of time coded to programs affects the total federal and state reimbursement for the
program.
Recommendation: We recommend that the County implements a review control over weekly timesheets to ensure
the timesheets include all program time coded on the day sheets.
Auditee’s Response: We concur with the findings and are currently implementing controls to ensure the timesheets
are appropriately reviewed.
2024-003 Material Weakness – Eligibility Second Party Reviews
Information on the Federal Program: Temporary Assistance for Needy Families, Assistance Listing Number 93.558,
U.S. Department of Health and Human Services, passed through the N.C Department of Health and Human Services
(NCDHHS), Division of Social Service.
Criteria: Per the DSS Administrative Letter for Economic and Family Service 07-2018, Work First Program Second
Party Review Checklists must be completed at application and recertification for no less than 25% of the monthly
ongoing Work First cases. The protocol must outline the persons responsible for completing the reviews and the
process for follow-up as required. If second party reviews identify a trend in deficiencies; the County process for
providing necessary training must also be outlined.
Condition: The County was not abiding by the State policy and procedures outlined above. Reviews were not taking
place at the frequency level based on number of cases. The County only reviewed 6% of the required cases during
the 2024 fiscal year.
Context/Cause: The County completed second party reviews for 83 out of 1,410 cases during fiscal year 2024. The
County was not meeting the proper policy procedures of examining no less than 25% of cases.
.
Effect: Lack of appropriate level of reviews occurring during the year, there is a risk that the County could provide
benefits to individuals that are not eligible to receive those benefits.
Recommendation: It is recommended that the County abide by the State policies in terms of the frequency and
amount of case reviews each month. We also recommend that policies and procedures are documented surrounding
second party reviews and be reinforced to ensure that reviews are being completed and followed up as necessary.
Auditee’s Response: We concur with the findings.
2024-003 Material Weakness – Eligibility Second Party Reviews
Information on the Federal Program: Temporary Assistance for Needy Families, Assistance Listing Number 93.558,
U.S. Department of Health and Human Services, passed through the N.C Department of Health and Human Services
(NCDHHS), Division of Social Service.
Criteria: Per the DSS Administrative Letter for Economic and Family Service 07-2018, Work First Program Second
Party Review Checklists must be completed at application and recertification for no less than 25% of the monthly
ongoing Work First cases. The protocol must outline the persons responsible for completing the reviews and the
process for follow-up as required. If second party reviews identify a trend in deficiencies; the County process for
providing necessary training must also be outlined.
Condition: The County was not abiding by the State policy and procedures outlined above. Reviews were not taking
place at the frequency level based on number of cases. The County only reviewed 6% of the required cases during
the 2024 fiscal year.
Context/Cause: The County completed second party reviews for 83 out of 1,410 cases during fiscal year 2024. The
County was not meeting the proper policy procedures of examining no less than 25% of cases.
.
Effect: Lack of appropriate level of reviews occurring during the year, there is a risk that the County could provide
benefits to individuals that are not eligible to receive those benefits.
Recommendation: It is recommended that the County abide by the State policies in terms of the frequency and
amount of case reviews each month. We also recommend that policies and procedures are documented surrounding
second party reviews and be reinforced to ensure that reviews are being completed and followed up as necessary.
Auditee’s Response: We concur with the findings.
2024-002 Significant Deficiency over Activities Allowed and Unallowed and Allowable Costs/Cost
Principles
Information on the Federal Program: Temporary Assistance for Needy Families Cluster (TANF), Assistance Listing
Number 93.558, U.S. Department of Health and Human Services, passed through the N.C Department of Health and
Human Services (NCDHHS), Division of Social Services
Criteria: Per the NCDHHS policy manual, salaries, wages, and fringe benefits of Department of Social Service
employees hired under the state merit system are allowable. Salaries shall be allocated to programs by time
distribution methods and supported by payroll and attendance records for individuals.
Condition: Employee’s time is tracked through the use of day sheets in which employees track their time by service
code in 5-minute increments. Day sheets are used to complete weekly timesheets which are approved by supervisors.
We noted one out of forty day sheets selected for TANF had more program minutes than what was reported on the
employee’s approved time sheet.
Context/Cause: As the day sheets included more program time than was included on the employee’s approved
timesheet, the time spent on this program was understated during the 1571 monthly reimbursement request to the
State. We noted the above condition in one out of forty day sheets selected for TANF.
Effects: Inaccurate reporting of time coded to programs affects the total federal and state reimbursement for the
program.
Recommendation: We recommend that the County implements a review control over weekly timesheets to ensure
the timesheets include all program time coded on the day sheets.
Auditee’s Response: We concur with the findings and are currently implementing controls to ensure the timesheets
are appropriately reviewed.
2024-002 Significant Deficiency over Activities Allowed and Unallowed and Allowable Costs/Cost
Principles
Information on the Federal Program: Temporary Assistance for Needy Families Cluster (TANF), Assistance Listing
Number 93.558, U.S. Department of Health and Human Services, passed through the N.C Department of Health and
Human Services (NCDHHS), Division of Social Services
Criteria: Per the NCDHHS policy manual, salaries, wages, and fringe benefits of Department of Social Service
employees hired under the state merit system are allowable. Salaries shall be allocated to programs by time
distribution methods and supported by payroll and attendance records for individuals.
Condition: Employee’s time is tracked through the use of day sheets in which employees track their time by service
code in 5-minute increments. Day sheets are used to complete weekly timesheets which are approved by supervisors.
We noted one out of forty day sheets selected for TANF had more program minutes than what was reported on the
employee’s approved time sheet.
Context/Cause: As the day sheets included more program time than was included on the employee’s approved
timesheet, the time spent on this program was understated during the 1571 monthly reimbursement request to the
State. We noted the above condition in one out of forty day sheets selected for TANF.
Effects: Inaccurate reporting of time coded to programs affects the total federal and state reimbursement for the
program.
Recommendation: We recommend that the County implements a review control over weekly timesheets to ensure
the timesheets include all program time coded on the day sheets.
Auditee’s Response: We concur with the findings and are currently implementing controls to ensure the timesheets
are appropriately reviewed.
2024-003 Material Weakness – Eligibility Second Party Reviews
Information on the Federal Program: Temporary Assistance for Needy Families, Assistance Listing Number 93.558,
U.S. Department of Health and Human Services, passed through the N.C Department of Health and Human Services
(NCDHHS), Division of Social Service.
Criteria: Per the DSS Administrative Letter for Economic and Family Service 07-2018, Work First Program Second
Party Review Checklists must be completed at application and recertification for no less than 25% of the monthly
ongoing Work First cases. The protocol must outline the persons responsible for completing the reviews and the
process for follow-up as required. If second party reviews identify a trend in deficiencies; the County process for
providing necessary training must also be outlined.
Condition: The County was not abiding by the State policy and procedures outlined above. Reviews were not taking
place at the frequency level based on number of cases. The County only reviewed 6% of the required cases during
the 2024 fiscal year.
Context/Cause: The County completed second party reviews for 83 out of 1,410 cases during fiscal year 2024. The
County was not meeting the proper policy procedures of examining no less than 25% of cases.
.
Effect: Lack of appropriate level of reviews occurring during the year, there is a risk that the County could provide
benefits to individuals that are not eligible to receive those benefits.
Recommendation: It is recommended that the County abide by the State policies in terms of the frequency and
amount of case reviews each month. We also recommend that policies and procedures are documented surrounding
second party reviews and be reinforced to ensure that reviews are being completed and followed up as necessary.
Auditee’s Response: We concur with the findings.
2024-003 Material Weakness – Eligibility Second Party Reviews
Information on the Federal Program: Temporary Assistance for Needy Families, Assistance Listing Number 93.558,
U.S. Department of Health and Human Services, passed through the N.C Department of Health and Human Services
(NCDHHS), Division of Social Service.
Criteria: Per the DSS Administrative Letter for Economic and Family Service 07-2018, Work First Program Second
Party Review Checklists must be completed at application and recertification for no less than 25% of the monthly
ongoing Work First cases. The protocol must outline the persons responsible for completing the reviews and the
process for follow-up as required. If second party reviews identify a trend in deficiencies; the County process for
providing necessary training must also be outlined.
Condition: The County was not abiding by the State policy and procedures outlined above. Reviews were not taking
place at the frequency level based on number of cases. The County only reviewed 6% of the required cases during
the 2024 fiscal year.
Context/Cause: The County completed second party reviews for 83 out of 1,410 cases during fiscal year 2024. The
County was not meeting the proper policy procedures of examining no less than 25% of cases.
.
Effect: Lack of appropriate level of reviews occurring during the year, there is a risk that the County could provide
benefits to individuals that are not eligible to receive those benefits.
Recommendation: It is recommended that the County abide by the State policies in terms of the frequency and
amount of case reviews each month. We also recommend that policies and procedures are documented surrounding
second party reviews and be reinforced to ensure that reviews are being completed and followed up as necessary.
Auditee’s Response: We concur with the findings.