Untimely and Inaccurate Returns of Title IV Funds (R2T4) and National Student Loan Data System Updates (NSLDS) Material Weakness
DEPARTMENT OF EDUCATION
ALN #: 84.268, 84.063
Federal Award Identification #: 2023-2024 Award Year
Condition: When students withdrew either officially or unofficially, the University did not always return unearned Title IV aid timely or accurately and did not update NSLDS correctly.
Criteria: 34 CFR 668.22, 34 CFR 685.309(b)
Questioned Costs: $3,523
Context: Out of 23 students, 3 students had inaccurate returns, resulting in underawards of Pell of $3,146 and overawards of loans of $3,523. Out of the same 23 students, 4 students who withdrew during the audit period tested had a total of approximately $11,759 funds returned late ranging from 7 to 73 days. Additionally 2 students have funds that still need to be returned. Additionally, two students who withdrew were not updated correctly in NSLDS.
Cause: There were staffing challenges during the year as well as delays in processing R2T4’s corrections even though the calculations were completed timely. While the calculations were completed correctly, the actual amounts returned included the funds that both the school and student were responsible for returning to the Department of Education. The date of determination was used for the enrollment reporting updates instead of the date of withdrawal.
Effect: Returns of Title IV funds were not performed timely or accurately.
Identification as repeat finding, if applicable: Yes, 2023-002 and 2022-001
Recommendation: We recommend that additional training be completed on R2T4 processing and related updates to NSLDS for withdrawals. We also recommend that financial aid office work with the registrar to put procedures in place for timely notification when students stop attending and that financial aid process the R2T4’s timely when required.
Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.
Untimely and Inaccurate Returns of Title IV Funds (R2T4) and National Student Loan Data System Updates (NSLDS) Material Weakness
DEPARTMENT OF EDUCATION
ALN #: 84.268, 84.063
Federal Award Identification #: 2023-2024 Award Year
Condition: When students withdrew either officially or unofficially, the University did not always return unearned Title IV aid timely or accurately and did not update NSLDS correctly.
Criteria: 34 CFR 668.22, 34 CFR 685.309(b)
Questioned Costs: $3,523
Context: Out of 23 students, 3 students had inaccurate returns, resulting in underawards of Pell of $3,146 and overawards of loans of $3,523. Out of the same 23 students, 4 students who withdrew during the audit period tested had a total of approximately $11,759 funds returned late ranging from 7 to 73 days. Additionally 2 students have funds that still need to be returned. Additionally, two students who withdrew were not updated correctly in NSLDS.
Cause: There were staffing challenges during the year as well as delays in processing R2T4’s corrections even though the calculations were completed timely. While the calculations were completed correctly, the actual amounts returned included the funds that both the school and student were responsible for returning to the Department of Education. The date of determination was used for the enrollment reporting updates instead of the date of withdrawal.
Effect: Returns of Title IV funds were not performed timely or accurately.
Identification as repeat finding, if applicable: Yes, 2023-002 and 2022-001
Recommendation: We recommend that additional training be completed on R2T4 processing and related updates to NSLDS for withdrawals. We also recommend that financial aid office work with the registrar to put procedures in place for timely notification when students stop attending and that financial aid process the R2T4’s timely when required.
Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.
Verification Significant Deficiency
DEPARTMENT OF EDUCATION
ALN #: 84.268, 84.063
Federal Award Identification #: 2023-2024 Award Year
Condition: As required under 34 CFR 668.56, for students who are flagged for verification, the University is required to obtain underlying tax and other information to verify that amounts are properly reported on the ISIR and correct the ISIR if there are discrepancies. The University did not complete verification accurately for three students.
Criteria: 34 CFR 668.56
Questioned Costs: $4,300
Context: Out of 9 tested for verification, 3 students had an incorrect number in household and number in family reported that caused a change in expected family contribution. Two of those students resulted in a total of $4,300 over awarded in the student’s Pell grants. One additional student was not recalculated as the federal system for updates was closed.
Cause: The verification corrections did not process fully within Regent. There was not proper review of student’s files to ensure the correct information was updated on the ISIR used for packaging the student’s financial aid.
Effect: Need based aid and specifically Pell grants are impacted directly by the results of verification
Identification as repeat finding, if applicable: Not applicable
Recommendation: We recommend the University periodically review verification completed for students with need-based aid for accuracy and ensure any corrections are properly reflected in the student information system.
Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.
Verification Significant Deficiency
DEPARTMENT OF EDUCATION
ALN #: 84.268, 84.063
Federal Award Identification #: 2023-2024 Award Year
Condition: As required under 34 CFR 668.56, for students who are flagged for verification, the University is required to obtain underlying tax and other information to verify that amounts are properly reported on the ISIR and correct the ISIR if there are discrepancies. The University did not complete verification accurately for three students.
Criteria: 34 CFR 668.56
Questioned Costs: $4,300
Context: Out of 9 tested for verification, 3 students had an incorrect number in household and number in family reported that caused a change in expected family contribution. Two of those students resulted in a total of $4,300 over awarded in the student’s Pell grants. One additional student was not recalculated as the federal system for updates was closed.
Cause: The verification corrections did not process fully within Regent. There was not proper review of student’s files to ensure the correct information was updated on the ISIR used for packaging the student’s financial aid.
Effect: Need based aid and specifically Pell grants are impacted directly by the results of verification
Identification as repeat finding, if applicable: Not applicable
Recommendation: We recommend the University periodically review verification completed for students with need-based aid for accuracy and ensure any corrections are properly reflected in the student information system.
Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.
FISAP Reporting DEPARTMENT OF EDUCATION
ALN #: 84.063
Federal Award Identification #: 2023-2024 Award Year
Condition: The University did not accurately report certain items relating to Pell Grant Reporting on the FISAP report.
Criteria: 34 CFR 668.24(e)
Questioned Costs: $0
Context: The University did not properly report Pell Grant information on the most recent FISAP.
Cause: This was an oversight by management. When initial Pell figures were reported on the FISAP, subsequent adjustments were made based on year-end reconciliations and the University did not reflect the corrections in the FISAP report.
Effect: The FISAP Pell grant expenditures was understated by approximately 12%.
Identification as repeat finding, if applicable: Not applicable
Recommendation: We recommend the University have an independent individual review the FISAP prior to submission for accuracy. We also recommend the University work with the Department of Education to correct errors in the Pell reporting portion of the FISAP.
Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.
Pell Awards DEPARTMENT OF EDUCATION
ALN #: 84.063
Federal Award Identification #: 2023-2024 Award Year
Condition: 1 student out of 60 was not properly awarded Pell based on the classes they began attendance in.
Criteria: 34 CFR 690.63(b)
Questioned Costs: $0
Context: One student inadvertently had Pell recalculated automatically after the beginning of the second session within the term, and because the student had withdrawn from two classes, the Pell was adjusted as if attendance had never begun resulting in an under award of $536.
Cause: This was an oversight in the system configuration.
Effect: Pell was under awarded for classes where the student began attendance and subsequently withdrew.
Identification as repeat finding, if applicable: Yes 2023-004
Recommendation: We recommend the system configuration allow a check box that indicates the student began attendance in a Pell eligible class.
Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.
Untimely and Inaccurate Returns of Title IV Funds (R2T4) and National Student Loan Data System Updates (NSLDS) Material Weakness
DEPARTMENT OF EDUCATION
ALN #: 84.268, 84.063
Federal Award Identification #: 2023-2024 Award Year
Condition: When students withdrew either officially or unofficially, the University did not always return unearned Title IV aid timely or accurately and did not update NSLDS correctly.
Criteria: 34 CFR 668.22, 34 CFR 685.309(b)
Questioned Costs: $3,523
Context: Out of 23 students, 3 students had inaccurate returns, resulting in underawards of Pell of $3,146 and overawards of loans of $3,523. Out of the same 23 students, 4 students who withdrew during the audit period tested had a total of approximately $11,759 funds returned late ranging from 7 to 73 days. Additionally 2 students have funds that still need to be returned. Additionally, two students who withdrew were not updated correctly in NSLDS.
Cause: There were staffing challenges during the year as well as delays in processing R2T4’s corrections even though the calculations were completed timely. While the calculations were completed correctly, the actual amounts returned included the funds that both the school and student were responsible for returning to the Department of Education. The date of determination was used for the enrollment reporting updates instead of the date of withdrawal.
Effect: Returns of Title IV funds were not performed timely or accurately.
Identification as repeat finding, if applicable: Yes, 2023-002 and 2022-001
Recommendation: We recommend that additional training be completed on R2T4 processing and related updates to NSLDS for withdrawals. We also recommend that financial aid office work with the registrar to put procedures in place for timely notification when students stop attending and that financial aid process the R2T4’s timely when required.
Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.
Untimely and Inaccurate Returns of Title IV Funds (R2T4) and National Student Loan Data System Updates (NSLDS) Material Weakness
DEPARTMENT OF EDUCATION
ALN #: 84.268, 84.063
Federal Award Identification #: 2023-2024 Award Year
Condition: When students withdrew either officially or unofficially, the University did not always return unearned Title IV aid timely or accurately and did not update NSLDS correctly.
Criteria: 34 CFR 668.22, 34 CFR 685.309(b)
Questioned Costs: $3,523
Context: Out of 23 students, 3 students had inaccurate returns, resulting in underawards of Pell of $3,146 and overawards of loans of $3,523. Out of the same 23 students, 4 students who withdrew during the audit period tested had a total of approximately $11,759 funds returned late ranging from 7 to 73 days. Additionally 2 students have funds that still need to be returned. Additionally, two students who withdrew were not updated correctly in NSLDS.
Cause: There were staffing challenges during the year as well as delays in processing R2T4’s corrections even though the calculations were completed timely. While the calculations were completed correctly, the actual amounts returned included the funds that both the school and student were responsible for returning to the Department of Education. The date of determination was used for the enrollment reporting updates instead of the date of withdrawal.
Effect: Returns of Title IV funds were not performed timely or accurately.
Identification as repeat finding, if applicable: Yes, 2023-002 and 2022-001
Recommendation: We recommend that additional training be completed on R2T4 processing and related updates to NSLDS for withdrawals. We also recommend that financial aid office work with the registrar to put procedures in place for timely notification when students stop attending and that financial aid process the R2T4’s timely when required.
Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.
Verification Significant Deficiency
DEPARTMENT OF EDUCATION
ALN #: 84.268, 84.063
Federal Award Identification #: 2023-2024 Award Year
Condition: As required under 34 CFR 668.56, for students who are flagged for verification, the University is required to obtain underlying tax and other information to verify that amounts are properly reported on the ISIR and correct the ISIR if there are discrepancies. The University did not complete verification accurately for three students.
Criteria: 34 CFR 668.56
Questioned Costs: $4,300
Context: Out of 9 tested for verification, 3 students had an incorrect number in household and number in family reported that caused a change in expected family contribution. Two of those students resulted in a total of $4,300 over awarded in the student’s Pell grants. One additional student was not recalculated as the federal system for updates was closed.
Cause: The verification corrections did not process fully within Regent. There was not proper review of student’s files to ensure the correct information was updated on the ISIR used for packaging the student’s financial aid.
Effect: Need based aid and specifically Pell grants are impacted directly by the results of verification
Identification as repeat finding, if applicable: Not applicable
Recommendation: We recommend the University periodically review verification completed for students with need-based aid for accuracy and ensure any corrections are properly reflected in the student information system.
Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.
Verification Significant Deficiency
DEPARTMENT OF EDUCATION
ALN #: 84.268, 84.063
Federal Award Identification #: 2023-2024 Award Year
Condition: As required under 34 CFR 668.56, for students who are flagged for verification, the University is required to obtain underlying tax and other information to verify that amounts are properly reported on the ISIR and correct the ISIR if there are discrepancies. The University did not complete verification accurately for three students.
Criteria: 34 CFR 668.56
Questioned Costs: $4,300
Context: Out of 9 tested for verification, 3 students had an incorrect number in household and number in family reported that caused a change in expected family contribution. Two of those students resulted in a total of $4,300 over awarded in the student’s Pell grants. One additional student was not recalculated as the federal system for updates was closed.
Cause: The verification corrections did not process fully within Regent. There was not proper review of student’s files to ensure the correct information was updated on the ISIR used for packaging the student’s financial aid.
Effect: Need based aid and specifically Pell grants are impacted directly by the results of verification
Identification as repeat finding, if applicable: Not applicable
Recommendation: We recommend the University periodically review verification completed for students with need-based aid for accuracy and ensure any corrections are properly reflected in the student information system.
Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.
FISAP Reporting DEPARTMENT OF EDUCATION
ALN #: 84.063
Federal Award Identification #: 2023-2024 Award Year
Condition: The University did not accurately report certain items relating to Pell Grant Reporting on the FISAP report.
Criteria: 34 CFR 668.24(e)
Questioned Costs: $0
Context: The University did not properly report Pell Grant information on the most recent FISAP.
Cause: This was an oversight by management. When initial Pell figures were reported on the FISAP, subsequent adjustments were made based on year-end reconciliations and the University did not reflect the corrections in the FISAP report.
Effect: The FISAP Pell grant expenditures was understated by approximately 12%.
Identification as repeat finding, if applicable: Not applicable
Recommendation: We recommend the University have an independent individual review the FISAP prior to submission for accuracy. We also recommend the University work with the Department of Education to correct errors in the Pell reporting portion of the FISAP.
Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.
Pell Awards DEPARTMENT OF EDUCATION
ALN #: 84.063
Federal Award Identification #: 2023-2024 Award Year
Condition: 1 student out of 60 was not properly awarded Pell based on the classes they began attendance in.
Criteria: 34 CFR 690.63(b)
Questioned Costs: $0
Context: One student inadvertently had Pell recalculated automatically after the beginning of the second session within the term, and because the student had withdrawn from two classes, the Pell was adjusted as if attendance had never begun resulting in an under award of $536.
Cause: This was an oversight in the system configuration.
Effect: Pell was under awarded for classes where the student began attendance and subsequently withdrew.
Identification as repeat finding, if applicable: Yes 2023-004
Recommendation: We recommend the system configuration allow a check box that indicates the student began attendance in a Pell eligible class.
Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.