Audit 12991

Finding 2023-002 – Special Tests and Provisions: Withdrawal Testing (Significant Deficiency and Noncompliance) Information on the Federal Program: U.S. Department of Education, Student Financial Aid Cluster Criteria: 34 CFR Part 668.22 establishes rules governing the student withdrawal process including the determination of the amount of Title IV assistance the student earned and return the unearned Title IV aid within 45 days. Condition: We selected a sample of 21 students who withdrew and were receiving financial aid. Of the students tested, there were two instances in which the College incorrectly calculated the percentage of aid earned. Cause: The College performed return of Title IV calculations in the system, however, a system glitch was discovered six months after the initial calculations and the College determined the system did not properly calculate the amount of aid earned. The calculations were later updated but not within the required time frame. Effect: The College returned the incorrect amount of financial aid. Questioned Costs: None reported Recommendation: We recommend the College strengthen its policies and procedures surrounding the withdrawal process to accurately document each requirement and implement checks and balances to ensure compliance with all withdrawal requirements. Views of Responsible Officials: See Management’s View and Corrective Action Plan included at the end of the report.

Finding 2023-002 – Special Tests and Provisions: Withdrawal Testing (Significant Deficiency and Noncompliance) Information on the Federal Program: U.S. Department of Education, Student Financial Aid Cluster Criteria: 34 CFR Part 668.22 establishes rules governing the student withdrawal process including the determination of the amount of Title IV assistance the student earned and return the unearned Title IV aid within 45 days. Condition: We selected a sample of 21 students who withdrew and were receiving financial aid. Of the students tested, there were two instances in which the College incorrectly calculated the percentage of aid earned. Cause: The College performed return of Title IV calculations in the system, however, a system glitch was discovered six months after the initial calculations and the College determined the system did not properly calculate the amount of aid earned. The calculations were later updated but not within the required time frame. Effect: The College returned the incorrect amount of financial aid. Questioned Costs: None reported Recommendation: We recommend the College strengthen its policies and procedures surrounding the withdrawal process to accurately document each requirement and implement checks and balances to ensure compliance with all withdrawal requirements. Views of Responsible Officials: See Management’s View and Corrective Action Plan included at the end of the report.

Finding 2023-002 – Special Tests and Provisions: Withdrawal Testing (Significant Deficiency and Noncompliance) Information on the Federal Program: U.S. Department of Education, Student Financial Aid Cluster Criteria: 34 CFR Part 668.22 establishes rules governing the student withdrawal process including the determination of the amount of Title IV assistance the student earned and return the unearned Title IV aid within 45 days. Condition: We selected a sample of 21 students who withdrew and were receiving financial aid. Of the students tested, there were two instances in which the College incorrectly calculated the percentage of aid earned. Cause: The College performed return of Title IV calculations in the system, however, a system glitch was discovered six months after the initial calculations and the College determined the system did not properly calculate the amount of aid earned. The calculations were later updated but not within the required time frame. Effect: The College returned the incorrect amount of financial aid. Questioned Costs: None reported Recommendation: We recommend the College strengthen its policies and procedures surrounding the withdrawal process to accurately document each requirement and implement checks and balances to ensure compliance with all withdrawal requirements. Views of Responsible Officials: See Management’s View and Corrective Action Plan included at the end of the report.

Finding 2023-002 – Special Tests and Provisions: Withdrawal Testing (Significant Deficiency and Noncompliance) Information on the Federal Program: U.S. Department of Education, Student Financial Aid Cluster Criteria: 34 CFR Part 668.22 establishes rules governing the student withdrawal process including the determination of the amount of Title IV assistance the student earned and return the unearned Title IV aid within 45 days. Condition: We selected a sample of 21 students who withdrew and were receiving financial aid. Of the students tested, there were two instances in which the College incorrectly calculated the percentage of aid earned. Cause: The College performed return of Title IV calculations in the system, however, a system glitch was discovered six months after the initial calculations and the College determined the system did not properly calculate the amount of aid earned. The calculations were later updated but not within the required time frame. Effect: The College returned the incorrect amount of financial aid. Questioned Costs: None reported Recommendation: We recommend the College strengthen its policies and procedures surrounding the withdrawal process to accurately document each requirement and implement checks and balances to ensure compliance with all withdrawal requirements. Views of Responsible Officials: See Management’s View and Corrective Action Plan included at the end of the report.

Finding 2023-002 – Special Tests and Provisions: Withdrawal Testing (Significant Deficiency and Noncompliance) Information on the Federal Program: U.S. Department of Education, Student Financial Aid Cluster Criteria: 34 CFR Part 668.22 establishes rules governing the student withdrawal process including the determination of the amount of Title IV assistance the student earned and return the unearned Title IV aid within 45 days. Condition: We selected a sample of 21 students who withdrew and were receiving financial aid. Of the students tested, there were two instances in which the College incorrectly calculated the percentage of aid earned. Cause: The College performed return of Title IV calculations in the system, however, a system glitch was discovered six months after the initial calculations and the College determined the system did not properly calculate the amount of aid earned. The calculations were later updated but not within the required time frame. Effect: The College returned the incorrect amount of financial aid. Questioned Costs: None reported Recommendation: We recommend the College strengthen its policies and procedures surrounding the withdrawal process to accurately document each requirement and implement checks and balances to ensure compliance with all withdrawal requirements. Views of Responsible Officials: See Management’s View and Corrective Action Plan included at the end of the report.

Finding 2023-002 – Special Tests and Provisions: Withdrawal Testing (Significant Deficiency and Noncompliance) Information on the Federal Program: U.S. Department of Education, Student Financial Aid Cluster Criteria: 34 CFR Part 668.22 establishes rules governing the student withdrawal process including the determination of the amount of Title IV assistance the student earned and return the unearned Title IV aid within 45 days. Condition: We selected a sample of 21 students who withdrew and were receiving financial aid. Of the students tested, there were two instances in which the College incorrectly calculated the percentage of aid earned. Cause: The College performed return of Title IV calculations in the system, however, a system glitch was discovered six months after the initial calculations and the College determined the system did not properly calculate the amount of aid earned. The calculations were later updated but not within the required time frame. Effect: The College returned the incorrect amount of financial aid. Questioned Costs: None reported Recommendation: We recommend the College strengthen its policies and procedures surrounding the withdrawal process to accurately document each requirement and implement checks and balances to ensure compliance with all withdrawal requirements. Views of Responsible Officials: See Management’s View and Corrective Action Plan included at the end of the report.